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windows update

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2 replies to this topic

#1 norco1


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Posted 22 May 2012 - 02:59 PM

Recently installed latest Windows update,however the same install reappears at each boot up. Please advise

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#2 Animal


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Posted 22 May 2012 - 03:07 PM

Already discussed here:

http://www.bleepingcomputer.com/forums/topic454496.html And http://www.bleepingcomputer.com/forums/topic454479.html

Looks like borked updates.

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#3 noknojon


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Posted 22 May 2012 - 04:26 PM

If anyone is interested - - -

I had the same problem with 2 of the recent updates. As I was not able to solve the problem fully, I contacted M/soft.
They did a Remote Assistance, where I let them take Remote desktop control as I was talking to the helper there via telephone, and we finally solved the problem.

The updates were cancelled and then re-added by the person from M/soft. They did admit that there are problems with current XP updates.
As I am not fully aware of the process they used, I would only say to contact M/soft by the support methods given, and generally they can assist you -

Please be very specific as to the updates that fail (KB numbers, or other specific details), and they are very polite and helpful with my problems.
I was also told to pass this information on if others wished to get help from them, as they know of a few problems that exist and wish to help -

Thank You -

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