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Blue Screen virus related?


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3 replies to this topic

#1 ladybug12

ladybug12

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Posted 22 May 2012 - 10:36 AM

I have Windows Vista on my laptop and have been having a slower than usual boot time and now slow wifi internet use. I have Avast antivirus and Malwarebytes and nothing malicious has come up. I stream videos online and sometimes Avast will block a malicious pop-up link.
Lately when I stream videos, the videos are starting to be very slow and audio/image gets jumbled. Also, I had blue screen error last week...

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Files that help describe the problem
Mini051612-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000001
BCP4: 875BE978
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1.

I don't recall making any recent updates. Is it possible that I have a virus? Can I delete the above files or do I need them? They are located under AppData>Local>Temp>WERA277. How do I fix this? Thanks!

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#2 boopme

boopme

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Posted 22 May 2012 - 09:41 PM

Hello, it still may be a malware issue..

Do not delete them yet/


Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.




Some system info:
Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

[color="#008000"] Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ladybug12

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Posted 29 May 2012 - 06:52 PM

Thank you for your reply. TDSSKiller reported nothing back.

Here is the log from MiniToolBox:

mMiniToolBox by Farbar Version: 14-01-2012
Ran by (administrator) on 29-05-2012 at 19:43:52
Windows Vista ™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


::1 localhost


========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-69-66-45-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1421:2f6a:3a48:43ff%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : May-22-12 10:49:55 AM
Lease Expires . . . . . . . . . . : June-05-12 4:46:05 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : studentcom.co.uk
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-21-70-85-F2-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.studentcom.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1006:3597:3f57:ff98(Preferred)
Link-local IPv6 Address . . . . . : fe80::1006:3597:3f57:ff98%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{760F8887-A80A-4805-B7C4-402209ED7483}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.43.3
173.194.43.0
173.194.43.14
173.194.43.5
173.194.43.7
173.194.43.1
173.194.43.4
173.194.43.2
173.194.43.8
173.194.43.9
173.194.43.6



Pinging google.com [173.194.43.3] with 32 bytes of data:

Reply from 173.194.43.3: bytes=32 time=32ms TTL=53

Reply from 173.194.43.3: bytes=32 time=91ms TTL=53



Ping statistics for 173.194.43.3:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 32ms, Maximum = 91ms, Average = 61ms

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=124ms TTL=52

Reply from 209.191.122.70: bytes=32 time=54ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 54ms, Maximum = 124ms, Average = 89ms

Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
16 ...00 22 69 66 45 1b ...... Dell Wireless 1510 Wireless-N WLAN Mini-Card
11 ...00 21 70 85 f2 02 ...... Broadcom NetLink ™ Gigabit Ethernet
1 ........................... Software Loopback Interface 1
17 ...00 00 00 00 00 00 00 e0 isatap.studentcom.co.uk
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
18 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14 ...00 00 00 00 00 00 00 e0 isatap.{760F8887-A80A-4805-B7C4-402209ED7483}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.103 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.103 281
192.168.0.103 255.255.255.255 On-link 192.168.0.103 281
192.168.0.255 255.255.255.255 On-link 192.168.0.103 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.103 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.103 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:5ef5:79fb:1006:3597:3f57:ff98/128
On-link
16 281 fe80::/64 On-link
10 266 fe80::/64 On-link
10 266 fe80::1006:3597:3f57:ff98/128
On-link
16 281 fe80::1421:2f6a:3a48:43ff/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
16 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/29/2012 04:45:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1710067

Error: (05/29/2012 04:45:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1710067

Error: (05/29/2012 04:45:56 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/29/2012 04:45:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1708741

Error: (05/29/2012 04:45:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1708741

Error: (05/29/2012 04:45:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/29/2012 04:45:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1707134

Error: (05/29/2012 04:45:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1707134

Error: (05/29/2012 04:45:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/29/2012 04:45:52 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1705527


System errors:
=============
Error: (05/24/2012 05:36:19 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (05/24/2012 03:07:19 PM) (Source: DCOM) (User: PC)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}Amelia-PCAmeliaS-1-5-21-3024847801-558495000-2963956886-1000LocalHost (Using LRPC)

Error: (05/24/2012 11:42:23 AM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (05/24/2012 11:32:58 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (05/22/2012 09:57:52 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/21/2012 07:08:38 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/18/2012 11:50:34 PM) (Source: DCOM) (User: )
Description: {C2BFE331-6739-4270-86C9-493D9A04CD38}

Error: (05/17/2012 03:11:21 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/17/2012 08:51:12 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (05/16/2012 10:13:41 PM) (Source: Dhcp) (User: )
Description: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 00226966451B. The following error occurred:
%%121. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
AC3Filter 1.63b (Version: 1.63b)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 10 Plugin (Version: 10.3.183.11)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Advanced Audio FX Engine
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.2.120)
AuthenTec Fingerprint System (Version: 8.0.26.22)
avast! Free Antivirus (Version: 7.0.1426.0)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
Bonjour (Version: 2.0.4.0)
Browser Address Error Redirector (Version: 1.00.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Dell Dock (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 2.1.08060)
Dell Touchpad (Version: 7.2.101.104)
Dell Video Chat (remove only) (Version: 6.0 (6534))
Dell Webcam Central
Digital Line Detect (Version: 1.21)
DigitalPersona Personal 3.1.0 (Version: 3.1.0.3255)
DivX Web Player (Version: 1.4.2)
EDocs
Express Dictate
Express Scribe
Google Desktop (Version: 5.9.1005.12335)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
GoToAssist Corporate (Version: 9.1.0.615)
IDT Audio (Version: 1.0.6162.3)
Integrated Webcam Driver (1.06.03.0309) (Version: 1.06.03.0309)
Intel® Matrix Storage Manager
ITECIR Driver (Version: 1.00.000)
iTunes (Version: 10.1.2.17)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 14.0.8117.416)
Live! Cam Avatar Creator (Version: 4.6.1419.1)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
MediaDirect (Version: 4.0)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Communicator 2007 (Version: 2.0.6362.0)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 Trial (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Modem Diagnostics Tool (Version: 1.0.22.0)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSVCRT (Version: 14.0.1468.721)
MyITLab ActiveX Installer 2.8.5.65535
NetWaiting (Version: 2.5.45)
QuickSet (Version: 9.0.12)
QuickTime (Version: 7.69.80.9)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Skype Click to Call (Version: 5.6.8312)
Skype™ 5.5 (Version: 5.5.119)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 1.1.11 (Version: 1.1.11)
WIDCOMM Bluetooth Software 6.1.0.4400 (Version: 6.1.0.4400)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 2037.24 MB
Available physical RAM: 698.38 MB
Total Pagefile: 4915.76 MB
Available Pagefile: 615.85 MB
Total Virtual: 2047.88 MB
Available Virtual: 1943.97 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:139.25 GB) (Free:64.18 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:9.77 GB) (Free:5.33 GB) NTFS

========================= Users: ========================================

User accounts for \\PC

Administrator PC Guest

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini030709-01.dmp
C:\Windows\Minidump\Mini031809-01.dmp
C:\Windows\Minidump\Mini050811-01.dmp
C:\Windows\Minidump\Mini050811-02.dmp
C:\Windows\Minidump\Mini051612-01.dmp
C:\Windows\Minidump\Mini052111-01.dmp
C:\Windows\Minidump\Mini052511-01.dmp
C:\Windows\Minidump\Mini061411-01.dmp
C:\Windows\Minidump\Mini061511-01.dmp
C:\Windows\Minidump\Mini101510-01.dmp
C:\Windows\Minidump\Mini103108-01.dmp

**** End of log ****

#4 boopme

boopme

    To Insanity and Beyond


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Posted 29 May 2012 - 07:38 PM

ello, I belive this is a Driver or Bios update issue. Please repost the first post in Vista. Do not delete those now. Ask after the Vosta rplies are done.

I did notice your Java is outdated.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
    64-bit OS users, should read: Which Java download should I choose for my 64-bit Windows operating system?
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u4-windows-i586.exe (or jre-7u4-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

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