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What's the proper way to introduce a new mouse or keyboard to a computer system without causing BSODs?


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#1 andrewset

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Posted 20 May 2012 - 10:40 AM

Hello,

I'm having problems with introducing a new mouse and keyboard to my computer system without causing a BSOD eventually. What's the proper way to introduce a new mouse or keyboard to a computer system without causing BSODs?

It could also either be totally related or unrelated that this error http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?name=Program%3aWin32%2fPowerRegScheduler&threatid=9940 is detected by Microsoft Essentials at the beginning of every reboot when a new mouse and/or keyboard is plugged in.

Thank you

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#2 hamluis

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Posted 20 May 2012 - 03:30 PM

FWIW: Generally speaking...a mouse or a keyboard...each is a that should function properly from the beginning on any system. That's why any computer repair installation/service...does not ask customers to bring in the mouse and/or keyboard with the system when there are problems.

What you linked to...is not an error message, it's a link to an entry concerning an item that may or may not be malware.

Can you boot into safe mode?

Louis

#3 andrewset

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Posted 20 May 2012 - 07:24 PM

Yes I sure can!:)

#4 hamluis

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Posted 22 May 2012 - 11:06 AM

Since you can boot into safe mode with no problems...I would guess that it's a case of damaged drivers.

This mouse/keyboard you speak of...is it a combination purchase? If so, please tell us the model data.

Louis

#5 andrewset

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Posted 22 May 2012 - 11:09 AM

I purchased them separately: the keyboard is an HP SK-2880, and the mouse is a Microsoft Basic Optical Mouse v2.0 Model 1113.




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