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Will a "factory image restore" kill a bootkit?


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#1 zebadee

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Posted 20 May 2012 - 03:53 AM

I've got phantom iexplore.exe processes that start on their own...

Rather than go the route of scan / fix using the approach outlined in your post 'Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help' I wondered whether doing a DELL "factory image restore" on my laptop would wipe the area of the disk where any bootkit (if I have one) might reside (as well as wiping everything else!. (The image restored from is somewhere on the hard disk, not on DVD/CD).

Does anyone know?

Thanks

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#2 Broni

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Posted 20 May 2012 - 01:20 PM

In case of a bootkit using factory image won't do since it doesn't format hard drive.
You'll have to format the drive first.

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#3 zebadee

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Posted 20 May 2012 - 02:20 PM

Broni

Thanks for advice. Maybe I'll try the scan/fix approach first!

#4 Broni

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Posted 20 May 2012 - 02:32 PM

You're very welcome Posted Image

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