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BSOd


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19 replies to this topic

#1 robedwards11

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Posted 19 May 2012 - 05:59 PM

Hi,
keep gettin BSOD, these are messages:

BCCode : 1000008e BCP1 : C0000005 BCP2 : 805BEB67 BCP3 : A7423684
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_

have tried updating drivers, dont know what to do? thanks,
rob.

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#2 Broni

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Posted 19 May 2012 - 07:02 PM

Are you doing something in particular when BSOD happens?

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 robedwards11

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Posted 20 May 2012 - 05:19 AM

Thanks for your quick response, it does it when I startup, then restarts itself and usually starts normally, sometimes it does BSOD a couple of times before starting up successfully. Here's the log:


==================================================
Dump File : Mini052012-03.dmp
Crash Time : 20/05/2012 11:07:08
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c4a93
Parameter 3 : 0xf7a6d780
Parameter 4 : 0xf7a6d47c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+eda93
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+eda93
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini052012-02.dmp
Crash Time : 20/05/2012 00:05:07
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6b31aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini052012-01.dmp
Crash Time : 20/05/2012 00:03:26
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf7811a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-17.dmp
Crash Time : 19/05/2012 23:42:51
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa7423684
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-17.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-16.dmp
Crash Time : 19/05/2012 23:36:38
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa7417780
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-16.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-15.dmp
Crash Time : 19/05/2012 22:11:26
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xee657649
Parameter 2 : 0x00000000
Parameter 3 : 0x805c8231
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-15.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-14.dmp
Crash Time : 19/05/2012 21:58:27
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf77e1a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-14.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-13.dmp
Crash Time : 19/05/2012 21:49:35
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xf7abd718
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-13.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-12.dmp
Crash Time : 19/05/2012 21:12:22
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf77f1a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-12.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-11.dmp
Crash Time : 19/05/2012 19:55:17
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6d17aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-11.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-10.dmp
Crash Time : 19/05/2012 19:53:35
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6db5aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-09.dmp
Crash Time : 19/05/2012 19:51:58
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6e8daec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-08.dmp
Crash Time : 19/05/2012 19:50:20
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c4a93
Parameter 3 : 0xf7a65780
Parameter 4 : 0xf7a6547c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+eda93
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+eda93
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-07.dmp
Crash Time : 19/05/2012 12:09:06
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6c8faec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-06.dmp
Crash Time : 19/05/2012 12:07:28
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052650a
Parameter 3 : 0xf7a65778
Parameter 4 : 0xf7a65474
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4f50a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4f50a
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-05.dmp
Crash Time : 19/05/2012 12:05:46
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6cafaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-04.dmp
Crash Time : 19/05/2012 12:04:09
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf7801a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-03.dmp
Crash Time : 19/05/2012 11:53:23
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6cdcaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-02.dmp
Crash Time : 19/05/2012 11:40:10
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c4a76
Parameter 3 : 0xf7a6d780
Parameter 4 : 0xf7a6d47c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+eda76
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+eda76
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051912-01.dmp
Crash Time : 19/05/2012 11:38:19
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6db4aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-06.dmp
Crash Time : 18/05/2012 20:11:24
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6e2aaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-05.dmp
Crash Time : 18/05/2012 20:09:46
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6c5eaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-04.dmp
Crash Time : 18/05/2012 20:08:07
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6dcaaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-03.dmp
Crash Time : 18/05/2012 20:06:30
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0x90006116
Parameter 2 : 0x00000000
Parameter 3 : 0x805c4a76
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+eda76
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+eda76
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-02.dmp
Crash Time : 18/05/2012 20:04:45
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa75eeaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051812-01.dmp
Crash Time : 18/05/2012 20:03:04
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6f60aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-10.dmp
Crash Time : 17/05/2012 21:59:47
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c4a93
Parameter 3 : 0xf7a69780
Parameter 4 : 0xf7a6947c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+eda93
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+eda93
Stack Address 1 : fltMgr.sys+160a8
Stack Address 2 : fltMgr.sys+bb4e
Stack Address 3 : fltMgr.sys+bddc
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-09.dmp
Crash Time : 17/05/2012 21:57:58
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf7861a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-08.dmp
Crash Time : 17/05/2012 20:51:46
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf77c1a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-07.dmp
Crash Time : 17/05/2012 20:07:35
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6ebdaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-06.dmp
Crash Time : 17/05/2012 20:05:50
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6deeaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-05.dmp
Crash Time : 17/05/2012 20:04:10
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf77d152c
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-04.dmp
Crash Time : 17/05/2012 19:46:02
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa7026aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-03.dmp
Crash Time : 17/05/2012 19:40:59
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf7781a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-02.dmp
Crash Time : 17/05/2012 18:37:44
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6cc4aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051712-01.dmp
Crash Time : 17/05/2012 18:36:06
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c8231
Parameter 3 : 0xf7791a50
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+18cea
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 7.0.1426.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+f1231
Stack Address 1 : ntoskrnl.exe+17d18a
Stack Address 2 : ntoskrnl.exe+6a68c
Stack Address 3 : ntoskrnl.exe+2a03d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051312-03.dmp
Crash Time : 13/05/2012 21:54:55
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6e16aec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051312-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051312-02.dmp
Crash Time : 13/05/2012 21:52:44
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xf77b16fc
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051312-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini051312-01.dmp
Crash Time : 13/05/2012 00:41:28
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805beb67
Parameter 3 : 0xa6c0eaec
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e7b67
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+e7b67
Stack Address 1 : ntoskrnl.exe+e8364
Stack Address 2 : ntoskrnl.exe+e4a1c
Stack Address 3 : ntoskrnl.exe+9f051
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:41 AM

Posted 20 May 2012 - 10:51 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 robedwards11

robedwards11
  • Topic Starter

  • Members
  • 36 posts
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  • Local time:03:41 PM

Posted 20 May 2012 - 12:11 PM

Hi
Here are the logs:

Security Check
Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 26
Out of date Java installed!
Adobe Reader X (10.0.1) Adobe Reader Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````


FSS
Farbar Service Scanner Version: 17-05-2012
Ran by Jolene (administrator) on 20-05-2012 at 17:31:18
Running from "C:\Documents and Settings\Jolene\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(8) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x080000000400000001000000020000000300000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

MiniToolBox
MiniToolBox by Farbar Version: 18-01-2012
Ran by Jolene (administrator) on 20-05-2012 at 17:32:40
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection 2 (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 2"

set address name="Wireless Network Connection 2" source=dhcp
set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 2" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : Erin Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 00-1E-33-4D-2D-A7Ethernet adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter Physical Address. . . . . . . . . : 00-16-44-EC-75-DA Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.12 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 Lease Obtained. . . . . . . . . . : 20 May 2012 17:24:58 Lease Expires . . . . . . . . . . : 21 May 2012 17:24:58Server: www.routerlogin.com
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.41.67, 173.194.41.68, 173.194.41.69, 173.194.41.70
173.194.41.71, 173.194.41.72, 173.194.41.73, 173.194.41.78, 173.194.41.64
173.194.41.65, 173.194.41.66

Pinging google.com [173.194.34.129] with 32 bytes of data:Reply from 173.194.34.129: bytes=32 time=38ms TTL=57Reply from 173.194.34.129: bytes=32 time=35ms TTL=57Ping statistics for 173.194.34.129: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 35ms, Maximum = 38ms, Average = 36msServer: www.routerlogin.com
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.139.183.24, 209.191.122.70, 72.30.38.140

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:Reply from 72.30.38.140: bytes=32 time=254ms TTL=52Reply from 72.30.38.140: bytes=32 time=204ms TTL=52Ping statistics for 72.30.38.140: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 204ms, Maximum = 254ms, Average = 229msServer: www.routerlogin.com
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Reply from 208.43.87.2: Destination host unreachable.Reply from 208.43.87.2: Destination host unreachable.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1e 33 4d 2d a7 ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Packet Scheduler Miniport
0x10004 ...00 16 44 ec 75 da ...... Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.12 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.0.12 192.168.0.12 20
192.168.0.0 255.255.255.0 192.168.0.12 192.168.0.12 25
192.168.0.12 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.12 192.168.0.12 25
224.0.0.0 240.0.0.0 192.168.0.12 192.168.0.12 25
255.255.255.255 255.255.255.255 192.168.0.12 2 1
255.255.255.255 255.255.255.255 192.168.0.12 192.168.0.12 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/19/2012 10:13:01 PM) (Source: Application Virtualization Client) (User: )
Description: The Application Virtualization Core Service failed to initialize correctly.

Error: (05/19/2012 10:13:01 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=CBC}
Client core could not be initialized (rc 04502307-000D4002)

Error: (05/19/2012 10:13:00 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=CBC}
Initialization failed because the Application Virtualization Client could not retrieve an instance of the file system (rc 16D0EA0A-0000E0A2).

Error: (05/19/2012 09:59:28 PM) (Source: Application Virtualization Client) (User: )
Description: The Application Virtualization Core Service failed to initialize correctly.

Error: (05/19/2012 09:59:28 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=878}
Client core could not be initialized (rc 04502307-000D4002)

Error: (05/19/2012 09:59:27 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=878}
Initialization failed because the Application Virtualization Client could not retrieve an instance of the file system (rc 16D0EA0A-0000E0A2).

Error: (05/19/2012 09:50:35 PM) (Source: Application Virtualization Client) (User: )
Description: The Application Virtualization Core Service failed to initialize correctly.

Error: (05/19/2012 09:50:35 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=8B0}
Client core could not be initialized (rc 04502307-000D4002)

Error: (05/19/2012 09:50:35 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=8B0}
Initialization failed because the Application Virtualization Client could not retrieve an instance of the file system (rc 16D0EA0A-0000E0A2).

Error: (05/19/2012 09:13:48 PM) (Source: Application Virtualization Client) (User: )
Description: The Application Virtualization Core Service failed to initialize correctly.


System errors:
=============
Error: (05/20/2012 05:24:50 PM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 05:22:55 PM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 05:21:05 PM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 02:36:27 PM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 02:34:40 PM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 11:07:28 AM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 11:05:36 AM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 00:05:29 AM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/20/2012 00:03:46 AM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Error: (05/19/2012 11:46:27 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 805beb67, parameter3 a7423684, parameter4 00000000.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Download Manager (Version: 1.6.2.102)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
AMD Catalyst Install Manager (Version: 8.0.873.0)
AMD Processor Driver (Version: 1.3.2.0053)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.008.0521.0919)
ATI Display Driver (Version: 8.479.1.4-080521a-064409C-Toshiba)
avast! Free Antivirus (Version: 7.0.1426.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2008.0521.920.14728)
Catalyst Control Center Graphics Full Existing (Version: 2008.0521.920.14728)
Catalyst Control Center Graphics Full New (Version: 2008.0521.920.14728)
Catalyst Control Center Graphics Light (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Chinese Standard (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Chinese Traditional (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Czech (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Danish (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Dutch (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Finnish (Version: 2008.0521.920.14728)
Catalyst Control Center Localization French (Version: 2008.0521.920.14728)
Catalyst Control Center Localization German (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Greek (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Hungarian (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Italian (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Japanese (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Korean (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Norwegian (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Polish (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Portuguese (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Russian (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Spanish (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Swedish (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Thai (Version: 2008.0521.920.14728)
Catalyst Control Center Localization Turkish (Version: 2008.0521.920.14728)
ccc-core-preinstall (Version: 2008.0521.920.14728)
ccc-core-static (Version: 2008.0521.920.14728)
ccc-utility (Version: 2008.0521.920.14728)
CCC Help Chinese Standard (Version: 2008.0521.0919.14728)
CCC Help Chinese Traditional (Version: 2008.0521.0919.14728)
CCC Help Czech (Version: 2008.0521.0919.14728)
CCC Help Danish (Version: 2008.0521.0919.14728)
CCC Help Dutch (Version: 2008.0521.0919.14728)
CCC Help English (Version: 2008.0521.0919.14728)
CCC Help Finnish (Version: 2008.0521.0919.14728)
CCC Help French (Version: 2008.0521.0919.14728)
CCC Help German (Version: 2008.0521.0919.14728)
CCC Help Greek (Version: 2008.0521.0919.14728)
CCC Help Hungarian (Version: 2008.0521.0919.14728)
CCC Help Italian (Version: 2008.0521.0919.14728)
CCC Help Japanese (Version: 2008.0521.0919.14728)
CCC Help Korean (Version: 2008.0521.0919.14728)
CCC Help Norwegian (Version: 2008.0521.0919.14728)
CCC Help Polish (Version: 2008.0521.0919.14728)
CCC Help Portuguese (Version: 2008.0521.0919.14728)
CCC Help Russian (Version: 2008.0521.0919.14728)
CCC Help Spanish (Version: 2008.0521.0919.14728)
CCC Help Swedish (Version: 2008.0521.0919.14728)
CCC Help Thai (Version: 2008.0521.0919.14728)
CCC Help Turkish (Version: 2008.0521.0919.14728)
CD/DVD Drive Acoustic Silencer (Version: 1.00.008)
Google Chrome (Version: 19.0.1084.46)
Google Update Helper (Version: 1.3.21.111)
HiJackThis (Version: 1.0.0)
InterVideo WinDVD for TOSHIBA (Version: 5.0-B11.568)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Junk Mail filter update (Version: 14.0.8117.416)
KODAK Share Button App (Version: 4.01.0000.0000)
LSI V92 MOH Application
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Student 2010 - English (Version: 14.0.5139.5005)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSN
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NirSoft BlueScreenView
QuickTime (Version: 7.69.80.9)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.16.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.6446)
REALTEK RTL8187B Wireless LAN Driver (Version: Package:1.00.0026 Driver:5.1116.1226.2007)
Realtek WLAN Driver (Version: 2.00.0013)
Segoe UI (Version: 14.0.4327.805)
Skins (Version: 2008.0521.920.14728)
SlimDrivers (Version: 2.2.20441)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
TOSHIBA Assist
TOSHIBA ConfigFree (Version: 5.90.09)
TOSHIBA Direct Disc Writer (Version: 1.1.0.0a)
TOSHIBA Disc Creator (Version: 2.0.1.3)
TOSHIBA Hotkey Utility (Version: 1.00.01)
TOSHIBA Power Saver (Version: 7.04.02.I)
TOSHIBA Software Modem (Version: 2.2.97)
TOSHIBA TouchPad ON/Off Utility (Version: 1.00.01)
TOSHIBA Utilities (Version: 1.00.06)
TOSHIBA Zooming Utility (Version: 2.00.00.24c)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
USB 2.0 Card Reader (Version: 1.0.0.0)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 765.77 MB
Available physical RAM: 240.14 MB
Total Pagefile: 1872.36 MB
Available Pagefile: 1426.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.64 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.79 GB) (Free:84.11 GB) NTFS

========================= Users: ========================================

User accounts for \\ERIN

Administrator ASPNET Guest
HelpAssistant Jolene SUPPORT_388945a0


**** End of log ****


MBAM
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.17.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Jolene :: ERIN [administrator]

20/05/2012 17:34:23
mbam-log-2012-05-20 (17-34-23).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233081
Time elapsed: 31 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


I didn't do the last one (aswMBR). I already have Avast Free antivirus, do I need to disable it or could I just run that instead? wasn't sure so I didnt do that one. Thanks,
Rob.

#6 Broni

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Posted 20 May 2012 - 12:36 PM

aswMBR is a separate toool. It has nothing to do with Avast AV. Go ahead and run it.

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#7 robedwards11

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Posted 20 May 2012 - 01:29 PM

OK here's the last log:


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-20 19:24:19
-----------------------------
19:24:19.296 OS Version: Windows 5.1.2600 Service Pack 3
19:24:19.296 Number of processors: 2 586 0x301
19:24:19.296 ComputerName: ERIN UserName:
19:24:20.812 Initialize success
19:24:22.234 AVAST engine defs: 12052000
19:24:39.140 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Scsi\ahcix861Port2Path0Target0Lun0
19:24:39.140 Disk 0 Vendor: TOSHIBA_ LV01 Size: 114473MB BusType: 1
19:24:39.171 Disk 0 MBR read successfully
19:24:39.187 Disk 0 MBR scan
19:24:39.187 Disk 0 Windows XP default MBR code
19:24:39.187 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 114470 MB offset 63
19:24:39.203 Disk 0 scanning sectors +234436545
19:24:39.281 Disk 0 scanning C:\WINDOWS\system32\drivers
19:24:49.625 Service scanning
19:25:12.328 Modules scanning
19:25:21.703 Disk 0 trace - called modules:
19:25:21.734 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll SCSIPORT.SYS ahcix86.sys
19:25:21.734 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x832449c0]
19:25:21.750 3 CLASSPNP.SYS[f7642fd7] -> nt!IofCallDriver -> \Device\0000006e[0x83771130]
19:25:21.750 5 ACPI.sys[f74d9620] -> nt!IofCallDriver -> \Device\Scsi\ahcix861Port2Path0Target0Lun0[0x83770030]
19:25:22.203 AVAST engine scan C:\WINDOWS
19:25:40.390 AVAST engine scan C:\WINDOWS\system32
19:28:06.984 AVAST engine scan C:\WINDOWS\system32\drivers
19:28:16.734 AVAST engine scan C:\Documents and Settings\Jolene
19:29:04.531 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Jolene\Desktop\MBR.dat"
19:29:04.546 The log file has been saved successfully to "C:\Documents and Settings\Jolene\Desktop\aswMBR.txt"

#8 Broni

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Posted 20 May 2012 - 01:54 PM

I don't see anything malicious but I can see these errors in Event Viewer:

Error: (05/20/2012 11:05:36 AM) (Source: 0) (User: )
Description: \Device\Scsi\ahcix861

Possibly some hard drive issue?

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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#9 robedwards11

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Posted 20 May 2012 - 02:31 PM

Tried to do the diagnostic tool but it just says 'ASPI, LoadLibraryEx(wnaspi32) failed!!'
I used the SCSI harddrive tool as it says that's what type mine is in the system information. Not sure if that's right?

#10 Broni

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Posted 20 May 2012 - 02:42 PM

1. Click Start, click Run, type chkdsk /f /r, and then click OK.
2. At the command prompt, type Y to let the disk scanner run when you restart the computer.
3. Restart the computer.
4. Chkdsk will run.

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#11 robedwards11

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Posted 20 May 2012 - 02:54 PM

It says 'windows cannot find chkdsk/f/r, make sure you have typed it correctly and try again'

#12 Broni

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Posted 20 May 2012 - 04:04 PM

I guess you missed spaces.
There are "spaces" after "chkdsk" and after "/f"

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#13 robedwards11

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Posted 20 May 2012 - 04:32 PM

Yeah sorry have done it now, it started ok but then came up with the 'your computer has recovered from a serious error...' box

#14 Broni

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Posted 20 May 2012 - 04:55 PM

Give it another shot.

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#15 robedwards11

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Posted 20 May 2012 - 06:24 PM

Did it again, it said the volume was clean, then started up, went to BSOD, restarted successfully and came up with 2 or 3 'you've recovered from a serious error' messages, including details:

BCCode : 1000007e BCP1 : C0000005 BCP2 : 805C4A93 BCP3 : F7A6D780
BCP4 : F7A6D47C OSVer : 5_1_2600 SP : 3_0 Product : 256_1

C:\DOCUME~1\Jolene\LOCALS~1\Temp\WER6509.dir00\Mini052012-03.dmp
C:\DOCUME~1\Jolene\LOCALS~1\Temp\WER6509.dir00\sysdata.xml

BCCode : 1000008e BCP1 : C0000005 BCP2 : 805BEB67 BCP3 : A6C47AEC
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1




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