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Search Engines Blocked: Google, Bing, Yahoo


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11 replies to this topic

#1 AvalancheRich

AvalancheRich

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Posted 19 May 2012 - 01:06 PM

Mod Edit: MOVED to Virus,Trojan and Malware Removal Logs ~~boopme


Hello Board Members

I am running a windows XP with SP3. AVG is my antivirus program.

I have been unable to connect to any search engines via Chrome or IE. The only exception is Ask.com which is suspicous.

I have run several of the virus and malware removal tools with no success. My Hijackthis log is posted below. I have cleaned out some of the processes and registry entries that I trust.

Any Help would be most appreciated.
Thank you
Rich :busy:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:31 AM, on 5/19/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\PROGRA~1\ESRI\License\arcgis9x\ARCGIS.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\AMT\UNS.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\WINDOWS\Twain_32\Samsung\SCX4x26\Scan2pc.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
C:\Documents and Settings\Richard\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\download\programs\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1300925347671
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://204.50.11.73/activex/AMC.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://photoshare.shaw.ca/files/ImageUploader4.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel - C:\Program Files\Intel\AMT\UNS.exe

--
End of file - 5669 bytes

Edited by boopme, 19 May 2012 - 07:53 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 May 2012 - 08:03 PM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 AvalancheRich

AvalancheRich
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Posted 20 May 2012 - 11:41 AM

Hi Gringo

Thanks very much for your help with this. Here is the requested information.


Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2012
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

CCleaner (remove only)
Java™ 6 Update 30
Java™ 6 Update 3
Java version out of date!
Adobe Flash Player 11.2.202.235
Adobe Reader 9 Adobe Reader out of date!
Mozilla Thunderbird (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
programs Virus SecurityCheck.exe
``````````End of Log````````````


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Richard at 9:31:02 on 2012-05-20
Microsoft Windows XP Professional
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe
C:\Program Files\Intel\AMT\atchksrv.exe
C:\PROGRA~1\ESRI\License\arcgis9x\ARCGIS.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\AMT\UNS.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\AMT\atchk.exe
C:\WINDOWS\Twain_32\Samsung\SCX4x26\Scan2pc.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
C:\Documents and Settings\Richard\Application Data\Dropbox\bin\Dropbox.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\FastStone Capture\FSCapture.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cbc.ca/bc/
uWindow Title = Internet Explorer, optimized for Bing and MSN
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [atchk] "c:\program files\intel\amt\atchk.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [4x26 Scan2PC] "c:\windows\twain_32\samsung\scx4x26\Scan2pc.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\richard\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\richard\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks pro\components\qbagent\qbdagent2001.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1300925347671
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://204.50.11.73/activex/AMC.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} - hxxp://photoshare.shaw.ca/files/ImageUploader4.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{34DAB901-BA16-4280-AB78-31F88F2CD368} : DhcpNameServer = 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 31952]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [2010-3-31 911680]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 235216]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 41040]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 301248]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2010-3-31 2480048]
R2 ArcGIS License Manager;ArcGIS License Manager;c:\progra~1\esri\license\arcgis9x\lmgrd.exe [2009-3-6 467968]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-3-2 10384]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-29 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-3-5 47640]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-5-19 654408]
R2 PdiService;Portrait Displays SDK Service;c:\program files\common files\portrait displays\drivers\pdisrvc.exe [2010-4-21 109168]
R2 UNS;Intel® Active Management Technology User Notification Service;c:\program files\intel\amt\UNS.exe [2009-3-2 2521624]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2010-3-31 160288]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 139856]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-19 22344]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2008-7-24 13408]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2012-4-30 5106744]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-3-29 257696]
S4 gupdate1c9a83c4ba215ac;Google Update Service (gupdate1c9a83c4ba215ac);c:\program files\google\update\GoogleUpdate.exe [2009-3-18 133104]
S4 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-3-18 133104]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2012-05-19 14:16:55 -------- d-----w- c:\documents and settings\richard\application data\Malwarebytes
2012-05-19 14:16:38 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-05-19 14:16:37 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-19 14:16:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-18 19:39:37 -------- d-----w- c:\documents and settings\richard\local settings\application data\NPE
2012-05-16 04:22:11 -------- d-sha-r- C:\cmdcons
2012-05-16 03:53:38 98816 ----a-w- c:\windows\sed.exe
2012-05-16 03:53:38 518144 ----a-w- c:\windows\SWREG.exe
2012-05-16 03:53:38 256000 ----a-w- c:\windows\PEV.exe
2012-05-16 03:53:38 208896 ----a-w- c:\windows\MBR.exe
2012-05-16 03:51:22 12872 ----a-w- c:\windows\system32\bootdelete.exe
2012-05-16 03:39:34 -------- d-----w- c:\documents and settings\all users\application data\HitmanPro
2012-05-15 14:15:40 -------- d-sh--w- c:\documents and settings\richard\IECompatCache
2012-05-15 02:46:03 73216 ----a-w- c:\windows\ST6UNST.EXE
2012-05-15 02:46:03 249856 ------w- c:\windows\Setup1.exe
2012-05-15 00:17:42 43136 ----a-r- c:\windows\system32\drivers\ser2pl.sys
.
==================== Find3M ====================
.
2012-05-09 13:27:03 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-09 13:27:03 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-19 11:50:26 24896 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2012-04-11 13:14:41 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 12:35:51 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-03-22 19:12:12 4435968 ----a-w- c:\windows\system32\GPhotos.scr
2012-03-19 12:17:28 301248 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
2012-02-22 12:25:32 235216 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
============= FINISH: 9:31:13.70 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/5/2009 12:08:53 PM
System Uptime: 5/19/2012 8:31:43 PM (13 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P5E-VM DO
Processor: Intel Pentium III Xeon processor | LGA775 | 2999/333mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 699 GiB total, 159.025 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP934: 2/23/2012 9:52:05 AM - System Checkpoint
RP935: 2/25/2012 7:38:33 AM - System Checkpoint
RP936: 2/28/2012 6:15:53 PM - Installed SnoInfo 2008
RP937: 3/1/2012 7:21:31 AM - System Checkpoint
RP938: 3/5/2012 6:50:55 AM - System Checkpoint
RP939: 3/6/2012 7:33:07 AM - System Checkpoint
RP940: 3/7/2012 9:16:32 AM - System Checkpoint
RP941: 3/8/2012 1:43:52 PM - System Checkpoint
RP942: 3/9/2012 3:05:26 PM - System Checkpoint
RP943: 3/10/2012 3:48:18 PM - System Checkpoint
RP944: 3/12/2012 5:57:27 AM - System Checkpoint
RP945: 3/13/2012 7:55:22 AM - System Checkpoint
RP946: 3/14/2012 8:26:02 AM - System Checkpoint
RP947: 3/14/2012 8:36:36 PM - Software Distribution Service 3.0
RP948: 3/16/2012 2:40:14 PM - System Checkpoint
RP949: 3/17/2012 8:44:10 PM - System Checkpoint
RP950: 3/19/2012 6:54:48 AM - System Checkpoint
RP951: 3/20/2012 5:38:50 PM - System Checkpoint
RP952: 3/20/2012 10:30:54 PM - Software Distribution Service 3.0
RP953: 3/22/2012 4:34:44 PM - System Checkpoint
RP954: 3/23/2012 6:04:40 PM - System Checkpoint
RP955: 3/25/2012 8:55:21 AM - System Checkpoint
RP956: 3/26/2012 7:13:07 PM - System Checkpoint
RP957: 3/28/2012 9:59:53 PM - System Checkpoint
RP958: 3/30/2012 7:14:57 PM - System Checkpoint
RP959: 3/31/2012 7:43:39 PM - System Checkpoint
RP960: 4/1/2012 7:47:56 PM - System Checkpoint
RP961: 4/2/2012 7:50:35 PM - System Checkpoint
RP962: 4/3/2012 8:01:26 PM - System Checkpoint
RP963: 4/4/2012 9:07:12 PM - System Checkpoint
RP964: 4/5/2012 9:15:01 PM - System Checkpoint
RP965: 4/9/2012 9:55:06 AM - System Checkpoint
RP966: 4/10/2012 10:19:54 AM - System Checkpoint
RP967: 4/11/2012 11:06:47 AM - System Checkpoint
RP968: 4/11/2012 8:25:49 PM - Software Distribution Service 3.0
RP969: 4/13/2012 7:14:44 AM - System Checkpoint
RP970: 4/16/2012 6:31:25 AM - System Checkpoint
RP971: 4/17/2012 2:42:04 PM - System Checkpoint
RP972: 4/18/2012 3:31:26 PM - System Checkpoint
RP973: 4/19/2012 6:06:32 PM - System Checkpoint
RP974: 4/20/2012 6:35:41 PM - System Checkpoint
RP975: 4/22/2012 10:36:47 PM - System Checkpoint
RP976: 4/24/2012 1:01:42 AM - System Checkpoint
RP977: 4/25/2012 1:13:09 AM - System Checkpoint
RP978: 4/26/2012 5:46:38 PM - System Checkpoint
RP979: 4/28/2012 7:42:13 PM - System Checkpoint
RP980: 4/30/2012 6:49:09 AM - System Checkpoint
RP981: 5/1/2012 8:23:39 AM - System Checkpoint
RP982: 5/3/2012 9:13:29 AM - System Checkpoint
RP983: 5/4/2012 10:04:04 AM - System Checkpoint
RP984: 5/7/2012 12:12:53 AM - System Checkpoint
RP985: 5/8/2012 6:34:24 AM - System Checkpoint
RP986: 5/9/2012 5:56:14 AM - Configured YouSendIt Express
RP987: 5/9/2012 8:42:59 PM - Software Distribution Service 3.0
RP988: 5/10/2012 8:49:15 PM - System Checkpoint
RP989: 5/12/2012 4:56:53 PM - System Checkpoint
RP990: 5/13/2012 3:00:15 AM - Software Distribution Service 3.0
RP991: 5/14/2012 6:44:02 AM - System Checkpoint
RP992: 5/14/2012 5:17:41 PM - Unsigned driver install
RP993: 5/14/2012 5:51:04 PM - Installed ICOM USB-to-Serial
RP994: 5/14/2012 6:18:18 PM - Installed AVG 2012
RP995: 5/14/2012 6:21:32 PM - Removed AVG 2012
RP996: 5/15/2012 7:23:46 AM - Software Distribution Service 3.0
RP997: 5/15/2012 7:41:15 AM - Installed Microsoft Fix it 50267
RP998: 5/16/2012 5:17:52 PM - System Checkpoint
RP999: 5/17/2012 6:04:04 PM - System Checkpoint
RP1000: 5/18/2012 1:08:17 PM - Removed Ask Toolbar.
RP1001: 5/18/2012 1:09:25 PM - Removed Bing Bar
RP1002: 5/19/2012 6:25:18 PM - System Checkpoint
RP1003: 5/20/2012 9:08:33 AM - Installed Microsoft Fix it 50195
.
==== Installed Programs ======================
.
ACDSee for PENTAX 3.0
Acer eDisplay Management
Acrobat.com
Acronis True Image Home
Adobe Acrobat 8 Professional
Adobe Acrobat 8.1.3 Professional
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Lightroom 2.7
Adobe Photoshop Lightroom 3.5
Adobe Reader 9.1.3
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcGIS ArcInfo Workstation
ArcGIS Desktop
ArcGIS License Manager
ArcGIS Plug-in with ECW JPEG 2000 Compressor
ArcGIS Tutorial Data
ArcView 3D Analyst
ArcView GIS 3.2a
ArcView Spatial Analyst
AVG 2012
AXIS Media Control Embedded
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CCleaner (remove only)
CDDRV_Installer
Citrix Presentation Server Client - Web Only
Compatibility Pack for the 2007 Office system
Crystal Reports for ESRI
DNRGarmin
Dropbox
DVD Suite
FastStone Capture 5.3
FileZilla Client 3.2.4.1
Free HD Converter V 2.0
Garmin Trip and Waypoint Manager v5
Google Chrome
Google Earth
Google Update Helper
GPSBabel 1.4.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Image Zone 4.7
HP Install Network Printer Wizard
HP Product Assistant
HP Update
ICOM USB-to-Serial
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.12.0
Intel® Active Management Technology
Intel® Management Engine Interface
iTunes
Java Auto Updater
Java™ 6 Update 3
Java™ 6 Update 30
KhalInstallWrapper
LightScribe System Software 1.10.13.1
Logitech Harmony Remote Software 7
Logitech SetPoint
LogMeIn
Malwarebytes Anti-Malware version 1.61.0.1400
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Outlook 2002
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Mozilla Thunderbird 12.0.1 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nero 7 Essentials
neroxml
Nikon File Uploader 2
Nikon Message Center 2
OpenOffice.org 3.0
Photosmart 320,370,7400,8100,8400,8700 Series
Picasa 3
Picture Control Utility
Pivot Software
Platform
Plus Pack for Acronis True Image Home 2010
PowerDVD
PowerProducer
PS8700
PSPrinters06
Python 2.1
Python 2.1 combined Win32 extensions
Python 2.4.1
QFolder
QuickBooks 2001 Pro
QuickTime
RAD Video Tools
Readiris Pro 10
Realtek High Definition Audio Driver
Remote Control USB Driver
Roblox for Richard
Samsung SCX-4x26 Series
SDK
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sentinel System Driver 5.41.1 (32-bit)
SmarThru Office
SmarThru Office PC Fax
SnoInfo 2008
Spell Checker For OE 2.1
Spelling Dictionaries Support For Adobe Reader 9
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
VIA Platform Device Manager
ViewNX 2
WebFldrs XP
WebReg
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
WinX Free MOV to MPEG Converter 4.1.9
WinZip
XTools Pro 7.0
YouSendIt Express
.
==== Event Viewer Messages From Past Week ========
.
5/19/2012 6:26:00 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service gupdate1c9a83c4ba215ac with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
5/18/2012 12:43:43 PM, error: Print [19] - Sharing printer failed + 1722, Printer Samsung SCX-4x26 Series PCL 6 share name SamsungS.
5/18/2012 11:06:25 PM, error: PlugPlayManager [11] - The device Root\LEGACY_SMR250\0000 disappeared from the system without first being prepared for removal.
5/15/2012 8:57:21 PM, error: Service Control Manager [7034] - The Portrait Displays Display Tune Service service terminated unexpectedly. It has done this 1 time(s).
5/15/2012 8:57:21 PM, error: Service Control Manager [7034] - The ArcGIS License Manager service terminated unexpectedly. It has done this 1 time(s).
5/15/2012 8:33:13 PM, error: Service Control Manager [7000] - The SSPORT service failed to start due to the following error: The system cannot find the file specified.
5/15/2012 8:33:05 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
5/14/2012 9:27:44 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the dovujcayx service to connect.
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:09:42 AM

Posted 20 May 2012 - 12:28 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 AvalancheRich

AvalancheRich
  • Topic Starter

  • Members
  • 5 posts
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  •  
  • Local time:05:42 AM

Posted 21 May 2012 - 10:23 AM

Hi Gringo

Combofix was run but with no favorable results (All search engines remain blocked). When I rebooted AVG ran a scan and picked up on what it considered a malware virus called "MBR.dat". Are you familiar with this one?

Thanks for your help

Here is the Combofix Log:

ComboFix 12-05-21.01 - Richard 05/21/2012 7:36.3.2 - x86
Microsoft Windows XP Professional [GMT -7:00]
Running from: c:\download\programs\Virus\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((( Files Created from 2012-04-21 to 2012-05-21 )))))))))))))))))))))))))))))))
.
.
2012-05-19 14:16 . 2012-05-19 14:16 -------- d-----w- c:\documents and settings\Richard\Application Data\Malwarebytes
2012-05-19 14:16 . 2012-05-19 14:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2012-05-19 14:16 . 2012-05-19 17:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-05-19 14:16 . 2012-04-04 22:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-18 19:39 . 2012-05-18 20:29 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\NPE
2012-05-16 03:51 . 2012-05-16 03:51 12872 ----a-w- c:\windows\system32\bootdelete.exe
2012-05-16 03:39 . 2012-05-16 03:51 -------- d-----w- c:\documents and settings\All Users\Application Data\HitmanPro
2012-05-15 14:15 . 2012-05-15 14:15 -------- d-sh--w- c:\documents and settings\Richard\IECompatCache
2012-05-15 02:46 . 2012-05-18 20:54 249856 ------w- c:\windows\Setup1.exe
2012-05-15 02:46 . 2012-05-18 20:54 73216 ----a-w- c:\windows\ST6UNST.EXE
2012-05-15 00:17 . 2005-04-01 00:41 43136 ----a-r- c:\windows\system32\drivers\ser2pl.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-21 14:28 . 2009-03-06 05:42 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2012-05-21 14:28 . 2009-03-06 05:42 52096 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\LMIproc.dll
2012-05-21 14:28 . 2009-03-06 05:42 30592 ----a-w- c:\windows\system32\LMIport.dll
2012-05-21 14:28 . 2009-03-06 05:42 87424 ----a-w- c:\windows\system32\LMIinit.dll
2012-05-09 13:27 . 2012-03-29 14:13 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-09 13:27 . 2011-06-27 03:40 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-19 11:50 . 2012-04-19 11:50 24896 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2012-04-11 13:14 . 2008-04-14 12:00 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 13:12 . 2008-04-14 12:00 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 12:35 . 2008-04-14 00:01 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-03-22 19:12 . 2012-03-22 19:12 4435968 ----a-w- c:\windows\system32\GPhotos.scr
2012-03-19 12:17 . 2010-09-07 11:49 301248 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2012-03-01 11:01 . 2008-04-14 12:00 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01 . 2008-04-14 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10 . 2008-04-14 12:00 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10 . 2008-04-14 12:00 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17 . 2008-04-14 12:00 385024 ------w- c:\windows\system32\html.iec
2012-02-22 12:25 . 2010-09-07 11:48 235216 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2012-05-16_04.03.21 )))))))))))))))))))))))))))))))))))))))))
.
+ 2012-05-21 14:26 . 2012-05-21 14:26 16384 c:\windows\Temp\Perflib_Perfdata_860.dat
- 2009-03-06 05:42 . 2012-02-07 14:41 55168 c:\windows\system32\spool\drivers\w32x86\LMIprinterui.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 55168 c:\windows\system32\spool\drivers\w32x86\LMIprinterui.dll
- 2009-03-06 05:42 . 2012-02-07 14:41 55168 c:\windows\system32\spool\drivers\w32x86\LMIprinterdat.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 55168 c:\windows\system32\spool\drivers\w32x86\LMIprinterdat.dll
- 2009-03-06 05:42 . 2012-02-07 14:41 43392 c:\windows\system32\spool\drivers\w32x86\LMIprinter.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 43392 c:\windows\system32\spool\drivers\w32x86\LMIprinter.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 55168 c:\windows\system32\spool\drivers\w32x86\3\LMIprinterui.dll
- 2009-03-06 05:42 . 2012-02-07 14:41 55168 c:\windows\system32\spool\drivers\w32x86\3\LMIprinterui.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 55168 c:\windows\system32\spool\drivers\w32x86\3\LMIprinterdat.dll
- 2009-03-06 05:42 . 2012-02-07 14:41 55168 c:\windows\system32\spool\drivers\w32x86\3\LMIprinterdat.dll
- 2009-03-06 05:42 . 2012-02-07 14:41 43392 c:\windows\system32\spool\drivers\w32x86\3\LMIprinter.dll
+ 2009-03-06 05:42 . 2012-05-21 14:28 43392 c:\windows\system32\spool\drivers\w32x86\3\LMIprinter.dll
+ 2008-07-07 10:38 . 2012-05-19 13:42 228800 c:\windows\system32\FNTCACHE.DAT
+ 2009-03-05 23:04 . 2012-04-27 03:08 55656824 c:\windows\system32\MRT.exe
- 2009-03-05 23:04 . 2012-05-10 03:49 55656824 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-14 22:58 94208 ----a-w- c:\documents and settings\Richard\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-14 22:58 94208 ----a-w- c:\documents and settings\Richard\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-14 22:58 94208 ----a-w- c:\documents and settings\Richard\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-02-14 22:58 94208 ----a-w- c:\documents and settings\Richard\Application Data\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-09-17 16132608]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-05-28 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-05-28 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-05-28 141848]
"atchk"="c:\program files\Intel\AMT\atchk.exe" [2007-07-06 408088]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2008-07-25 63048]
"4x26 Scan2PC"="c:\windows\Twain_32\Samsung\SCX4x26\Scan2pc.exe" [2009-09-10 503808]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-04-05 2587008]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-11-02 59240]
"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2009-09-23 614400]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-10-15 623992]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]
.
c:\documents and settings\Richard\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Richard\Application Data\Dropbox\bin\Dropbox.exe [2012-2-14 24246216]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
QuickBooks 2001 Delivery Agent.lnk - c:\program files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe [2009-3-5 204800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2012-05-21 14:28 87424 ----a-w- c:\windows\system32\LMIinit.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk
backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Richard^Start Menu^Programs^Startup^OpenOffice.org 3.0.lnk]
path=c:\documents and settings\Richard\Start Menu\Programs\Startup\OpenOffice.org 3.0.lnk
backup=c:\windows\pss\OpenOffice.org 3.0.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
2008-10-15 04:38 623992 ----a-w- c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
2009-11-12 10:49 361632 ----a-w- c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-02-28 00:10 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccleaner]
2009-01-20 16:00 1451248 ----a-w- c:\program files\CCleaner\CCleaner.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DT ACR]
2009-08-24 23:14 81920 ----a-w- c:\program files\Common Files\Portrait Displays\Shared\DT_Startup.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2011-02-18 21:49 49208 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
2004-11-24 10:17 172032 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\hpztsb13.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHmon06]
2004-12-16 08:10 622592 ----a-w- c:\windows\system32\hphmon06.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHUPD06]
2004-12-16 08:29 49152 ----a-w- c:\program files\HP\{BA2D9411-DBB4-43e4-9421-780413650A67}\hphupd06.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-11-26 21:54 1057064 ----a-w- c:\program files\Nero\Nero 7\InCD\InCD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
2007-01-09 05:17 52256 ----a-w- c:\program files\CyberLink\PowerDVD\Language\Language.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
2007-08-24 01:36 455968 ----a-w- c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 21:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Nikon Message Center 2]
2010-05-26 02:16 619008 ----a-w- c:\program files\Nikon\Nikon Message Center 2\NkMC2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PivotSoftware]
2007-02-09 19:17 694008 ----a-w- c:\program files\Portrait Displays\Pivot Software\wpCtrl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 22:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2007-03-15 04:01 71216 ----a-w- c:\program files\CyberLink\PowerDVD\PDVDServ.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Samsung PanelMgr]
2009-09-23 11:39 614400 ----a-w- c:\windows\Samsung\PanelMgr\SSMMgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-11-26 21:54 1629480 ----a-w- c:\program files\Nero\Nero 7\InCD\NBHGui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\STO Backup Service]
2009-07-01 16:23 184320 ----a-w- c:\program files\SmarThru Office\BackUpSvr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\STO Launcher Service]
2009-07-01 16:24 331776 ----a-w- c:\program files\SmarThru Office\LegacyLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-06-09 21:06 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TrueImageMonitor.exe]
2009-11-12 10:48 5106904 ----a-w- c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VBTUCopy]
2007-01-19 22:57 356352 ----a-r- c:\program files\VBTUCopy\VBTUCopy.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"LightScribeService"=2 (0x2)
"gusvc"=3 (0x3)
"gupdatem"=3 (0x3)
"gupdate1c9a83c4ba215ac"=2 (0x2)
"mnmsrvc"=3 (0x3)
"CCALib8"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\hphmon06.exe"=
"c:\\Program Files\\FTP Explorer\\ftpx.exe"=
"c:\\Program Files\\ArcGIS\\Bin\\ArcMap.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\ScanMgr.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\SCX4x26\\Scan2Pc.exe"=
"c:\\WINDOWS\\twain_32\\Samsung\\SCX4x26\\Sscan2io.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Microsoft Office\\Office\\WINWORD.EXE"=
"c:\\WINDOWS\\system32\\ftp.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"c:\\Documents and Settings\\Richard\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG2012\\avgemcx.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [4/19/2012 4:50 AM 24896]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 4:48 AM 31952]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [3/31/2010 7:54 PM 911680]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 4:48 AM 235216]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 4:49 AM 301248]
R2 afcdpsrv;Acronis Nonstop Backup service;c:\program files\Common Files\Acronis\CDP\afcdpsrv.exe [3/31/2010 7:54 PM 2480048]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2/14/2012 4:53 AM 193288]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [3/2/2009 12:52 PM 10384]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [9/29/2010 8:14 PM 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [7/24/2008 7:46 PM 12856]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [5/19/2012 7:16 AM 654408]
R2 PdiService;Portrait Displays SDK Service;c:\program files\Common Files\Portrait Displays\Drivers\pdisrvc.exe [4/21/2010 5:20 PM 109168]
R2 UNS;Intel® Active Management Technology User Notification Service;c:\program files\Intel\AMT\UNS.exe [3/2/2009 12:50 PM 2521624]
R3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [3/31/2010 7:54 PM 160288]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [12/23/2011 1:32 PM 139856]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [12/23/2011 1:32 PM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [12/23/2011 1:32 PM 17232]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [5/19/2012 7:16 AM 22344]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [7/24/2008 7:45 PM 13408]
S2 ArcGIS License Manager;ArcGIS License Manager;c:\progra~1\ESRI\License\arcgis9x\lmgrd.exe [3/6/2009 12:04 AM 467968]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\avgidsagent.exe [4/30/2012 9:44 AM 5106744]
S2 SSPORT;SSPORT;\??\c:\windows\system32\Drivers\SSPORT.sys --> c:\windows\system32\Drivers\SSPORT.sys [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [3/29/2012 7:13 AM 257696]
S4 gupdate1c9a83c4ba215ac;Google Update Service (gupdate1c9a83c4ba215ac);c:\program files\Google\Update\GoogleUpdate.exe [3/18/2009 7:42 PM 133104]
S4 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [3/18/2009 7:42 PM 133104]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - LMIGUARDIANSVC
*NewlyCreated* - LMIMAINT
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-08-24 01:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-21 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 13:27]
.
2012-05-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 01:57]
.
2012-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 02:42]
.
2012-05-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 02:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.cbc.ca/bc/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: {{68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\AVG\AVG2012\avgdtiex.dll
TCP: DhcpNameServer = 192.168.1.1
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://204.50.11.73/activex/AMC.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
MSConfigStartUp-PC Connection Agent - c:\program files\Microsoft ActiveSync\WCESCOMM.EXE
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-05-21 07:45
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"Licence0"="REMOVED"
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Enum\ACPI\PNP0F03\4&3d90042&0\LogConf]
@DACL=(02 0000)
"BasicConfigVector"=hex(a):48,00,00,00,0f,00,00,00,00,00,00,00,00,00,00,00,00,
00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,01,00,01,00,01,00,00,00,00,02,\
"BootConfig"=hex(8):01,00,00,00,0f,00,00,00,00,00,00,00,01,00,01,00,01,00,00,
00,02,01,01,00,0c,00,00,00,0c,00,00,00,ff,ff,ff,ff
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1460)
c:\windows\system32\LMIinit.dll
.
- - - - - - - > 'explorer.exe'(3204)
c:\windows\system32\WININET.dll
c:\documents and settings\Richard\Application Data\Dropbox\bin\DropboxExt.14.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2012-05-21 07:47:21
ComboFix-quarantined-files.txt 2012-05-21 14:47
ComboFix2.txt 2012-05-16 04:31
ComboFix3.txt 2012-05-16 04:05
.
Pre-Run: 170,638,422,016 bytes free
Post-Run: 170,752,188,416 bytes free
.
- - End Of File - - D8D093E9061D5F30E05EAC9F26F35DE0

#6 gringo_pr

gringo_pr

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Posted 21 May 2012 - 03:08 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 AvalancheRich

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Posted 21 May 2012 - 06:10 PM

You Rock Gringo!

TDSKiller cleaned out the problem. This is what it found:
15:59:28.0546 4820 Detected object count: 1
15:59:28.0546 4820 Actual detected object count: 1
15:59:37.0937 4820 C:\WINDOWS\system32\DRIVERS\ACPI.sys - copied to quarantine
15:59:38.0156 4820 Backup copy found, using it..
15:59:38.0171 4820 C:\WINDOWS\system32\DRIVERS\ACPI.sys - will be cured on reboot
15:59:38.0171 4820 ACPI ( Virus.Win32.Rloader.a ) - User select action: Cure
15:59:42.0218 4260 Deinitialize success

I did not run the aswMBR application.

Thanks very much for your help with this.

Rich

#8 gringo_pr

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Posted 21 May 2012 - 10:35 PM

go ahead and run the aswMBR program - lets make sure the computer is completely clean



gringo
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#9 gringo_pr

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Posted 24 May 2012 - 05:54 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 AvalancheRich

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Posted 24 May 2012 - 10:17 PM

Thank you Gringo,

All is good. The computer seems to be virus free and stable. Thanks so much for your help.

Rich

#11 gringo_pr

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Posted 24 May 2012 - 10:21 PM

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.


  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 gringo_pr

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Posted 27 May 2012 - 06:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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