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Alienware M15x running VERY slow


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7 replies to this topic

#1 Djbuttolph

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Posted 19 May 2012 - 10:47 AM

Hey guys, recently my Alienware M15X has been running extremely slow...I've ran Malwarebytes and haven't found anything. Can someone help me?

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#2 Broni

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Posted 19 May 2012 - 11:08 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Djbuttolph

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Posted 19 May 2012 - 11:21 AM

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

MVPS Hosts File
Spybot - Search & Destroy
Java™ 6 Update 31
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
``````````End of Log````````````



Farbar Service Scanner Version: 17-05-2012
Ran by Dan (administrator) on 19-05-2012 at 11:15:46
Running from "C:\Users\Dan\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



MiniToolBox by Farbar Version: 18-01-2012
Ran by Dan (administrator) on 19-05-2012 at 11:16:50
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15097 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

DW1520 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Connected)
Intel® 82577LC Gigabit Network Connection = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 78-E4-00-F0-B2-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82577LC Gigabit Network Connection
Physical Address. . . . . . . . . : 84-2B-2B-82-1C-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1520 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 78-E4-00-F0-B2-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::21e0:9fbb:9841:aa5d%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, May 19, 2012 11:06:53 AM
Lease Expires . . . . . . . . . . : Sunday, May 20, 2012 11:06:53 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 192472064
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B2-3F-34-00-26-B9-64-46-E9
DNS Servers . . . . . . . . . . . : 192.168.2.1
24.220.0.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AA90DD72-E759-4E35-8B1E-9A1A56EC89EE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A4440B2-3EF0-4D15-AA51-D3143C7AED45}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B4F6DCBD-0FFA-447C-9B62-ABFE591C1DA4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.2.1

Name: google.com
Addresses: 74.125.225.6
74.125.225.1
74.125.225.9
74.125.225.14
74.125.225.5
74.125.225.4
74.125.225.3
74.125.225.7
74.125.225.8
74.125.225.2
74.125.225.0


Pinging google.com [74.125.225.33] with 32 bytes of data:
Reply from 74.125.225.33: bytes=32 time=28ms TTL=51
Reply from 74.125.225.33: bytes=32 time=27ms TTL=51

Ping statistics for 74.125.225.33:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 28ms, Average = 27ms
Server: UnKnown
Address: 192.168.2.1

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=99ms TTL=49
Reply from 72.30.38.140: bytes=32 time=100ms TTL=49

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 99ms, Maximum = 100ms, Average = 99ms
Server: UnKnown
Address: 192.168.2.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...78 e4 00 f0 b2 82 ......Microsoft Virtual WiFi Miniport Adapter
11...84 2b 2b 82 1c cf ......Intel® 82577LC Gigabit Network Connection
10...78 e4 00 f0 b2 82 ......DW1520 Wireless-N WLAN Half-Mini Card
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.2 281
192.168.2.2 255.255.255.255 On-link 192.168.2.2 281
192.168.2.255 255.255.255.255 On-link 192.168.2.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 281 fe80::/64 On-link
10 281 fe80::21e0:9fbb:9841:aa5d/128
On-link
1 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/19/2012 11:09:25 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Steam\Steam.exe for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Steam because of this error.

Program: Steam
File: C:\Program Files (x86)\Steam\Steam.exe

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C0000185
Disk type: 3

Error: (05/19/2012 11:09:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: Steam.exe, version: 1.0.1065.11, time stamp: 0x4d9b89de
Faulting module name: Steam.exe, version: 1.0.1065.11, time stamp: 0x4d9b89de
Exception code: 0xc0000006
Fault offset: 0x0005a0b0
Faulting process id: 0xfd4
Faulting application start time: 0xSteam.exe0
Faulting application path: Steam.exe1
Faulting module path: Steam.exe2
Report Id: Steam.exe3

Error: (05/19/2012 10:10:15 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Steam\Steam.exe for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Steam because of this error.

Program: Steam
File: C:\Program Files (x86)\Steam\Steam.exe

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C0000185
Disk type: 3

Error: (05/19/2012 10:07:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: Steam.exe, version: 1.0.1065.11, time stamp: 0x4d9b89de
Faulting module name: Steam.exe, version: 1.0.1065.11, time stamp: 0x4d9b89de
Exception code: 0xc0000006
Fault offset: 0x0005a0b0
Faulting process id: 0x13d4
Faulting application start time: 0xSteam.exe0
Faulting application path: Steam.exe1
Faulting module path: Steam.exe2
Report Id: Steam.exe3

Error: (05/18/2012 09:38:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 944102

Error: (05/18/2012 09:38:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 944102

Error: (05/18/2012 09:38:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/18/2012 09:22:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10046

Error: (05/18/2012 09:22:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10046

Error: (05/18/2012 09:22:38 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (05/19/2012 11:08:02 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 11:07:21 AM) (Source: Service Control Manager) (User: )
Description: The Alienware Fusion Service service failed to start due to the following error:
%%1053

Error: (05/19/2012 11:07:21 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Alienware Fusion Service service to connect.

Error: (05/19/2012 11:03:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:53:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:43:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:33:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:23:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:13:43 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/19/2012 10:13:30 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.17 (x64 edition) (Version: 9.17.00.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.235)
Adobe Reader 9.5.1 (Version: 9.5.1)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Advertising Center (Version: 0.0.0.2)
Akamai NetSession Interface
Akamai NetSession Interface Service
Alienware TactX™ Mouse CI 1.00 (Version: 1.00)
Alliance of Valiant Arms
AMD Catalyst Install Manager (Version: 8.0.873.0)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.14.0.0)
Ask Toolbar Updater (Version: 1.2.0.19709)
Banctec Service Agreement (Version: 2.0.0)
BitTorrent
Bonjour (Version: 3.0.0.10)
Call of Duty: Black Ops
Call of Duty: Black Ops - Multiplayer
Call of Duty: Modern Warfare 2 - Multiplayer
Call of Duty: Modern Warfare 3
Call of Duty: Modern Warfare 3 - Multiplayer
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1217.1710.30775)
Catalyst Control Center Graphics Full Existing (Version: 2009.1217.1710.30775)
Catalyst Control Center Graphics Full New (Version: 2009.1217.1710.30775)
Catalyst Control Center Graphics Light (Version: 2009.1217.1710.30775)
Catalyst Control Center Graphics Previews Common (Version: 2009.1217.1710.30775)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1217.1710.30775)
Catalyst Control Center InstallProxy (Version: 2009.1217.1710.30775)
Catalyst Control Center InstallProxy (Version: 2012.0405.2205.37728)
Catalyst Control Center Localization All (Version: 2009.1217.1710.30775)
ccc-core-static (Version: 2009.1217.1710.30775)
ccc-utility64 (Version: 2009.1217.1710.30775)
CCC Help Chinese Standard (Version: 2009.1217.1709.30775)
CCC Help Chinese Traditional (Version: 2009.1217.1709.30775)
CCC Help Danish (Version: 2009.1217.1709.30775)
CCC Help Dutch (Version: 2009.1217.1709.30775)
CCC Help English (Version: 2009.1217.1709.30775)
CCC Help Finnish (Version: 2009.1217.1709.30775)
CCC Help French (Version: 2009.1217.1709.30775)
CCC Help German (Version: 2009.1217.1709.30775)
CCC Help Italian (Version: 2009.1217.1709.30775)
CCC Help Japanese (Version: 2009.1217.1709.30775)
CCC Help Korean (Version: 2009.1217.1709.30775)
CCC Help Norwegian (Version: 2009.1217.1709.30775)
CCC Help Portuguese (Version: 2009.1217.1709.30775)
CCC Help Russian (Version: 2009.1217.1709.30775)
CCC Help Spanish (Version: 2009.1217.1709.30775)
CCC Help Swedish (Version: 2009.1217.1709.30775)
CCleaner (Version: 3.13)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Command Center (Version: 2.5.54.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Counter-Strike: Source
CyberLink PowerDVD 8 (Version: 8.0.2815b)
CyberLink YouCam (Version: 2.0.3131)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 2.41)
Dell DataSafe Local Backup (Version: 9.3.92)
Diablo III (Version: 1.0.1.9558)
DiRT 2
DiRT 3
Download Updater (AOL LLC)
DW WLAN Card Utility (Version: 5.60.48.18)
Forsaken World
FrostWire 5.3.2 (Version: 5.3.2.0)
Gadwin Web Snapshot (Version: 2.5)
Garry's Mod
GoToAssist Corporate (Version: 9.1.0.615)
Grand Theft Auto: San Andreas
GRID
ImagXpress (Version: 7.0.74.0)
Intel® Network Connections 14.8.43.0 (Version: 14.8.43.0)
Intel® Matrix Storage Manager
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (64-bit) (Version: 6.0.310)
Java™ 6 Update 31 (Version: 6.0.310)
Killing Floor
Lead and Gold - Gangs of the Wild West
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
ManyCam 2.6.65 (remove only) (Version: 2.6.65)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
mIRC (Version: 7.14)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero BurnRights (Version: 3.4.13.100)
Nero BurnRights Help (Version: 3.4.4.100)
Nero ControlCenter (Version: 9.0.0.1)
Nero CoverDesigner (Version: 4.4.12.100)
Nero CoverDesigner Help (Version: 4.4.9.100)
Nero Disc Copy Gadget (Version: 2.4.34.0)
Nero Disc Copy Gadget Help (Version: 2.4.34.0)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.26.100)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero Rescue Agent (Version: 2.4.14.100)
Nero RescueAgent Help (Version: 2.4.4.100)
Nero StartSmart (Version: 9.4.19.100)
Nero StartSmart Help (Version: 9.4.19.100)
NeroExpress (Version: 9.4.26.100)
neroxml (Version: 1.0.0)
NVIDIA PhysX v8.05.26 (Version: 8.05.26)
OpenAL
Origin (Version: 8.2.6.475)
OSD Setup (Version: 1.1.0)
PeerBlock 1.0.0 (r181) (Version: 1.0.0.181)
Portal
Portal 2
QuickTime (Version: 7.69.80.9)
Rapture3D 2.3.26 Game
Razer Mamba (Version: 1.07.00)
RealPlayer
RealUpgrade 1.0 (Version: 1.0.0)
Recuva (Version: 1.42)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.57.01 (Version: 3.57.01)
RuneScape Launcher 1.0.2 (Version: 1.0.2)
SpeedFan (remove only)
Spybot - Search & Destroy (Version: 1.6.2)
Steam (Version: 1.0.0.0)
Synaptics Pointing Device Driver (Version: 14.0.12.0)
Team Fortress 2
TeamSpeak 3 Client
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
UVK (Version: 4.0.0.0)
Virtual Engine Calculator Advanced (Version: 2.20.0100)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
VUE 3.0.2 (Version: 3.0.2)
WIDCOMM Bluetooth Software (Version: 6.2.0.9603)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Wootalyzer!
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: facap, FastAccess Video Capture
Description: facap, FastAccess Video Capture
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Sensible Vision
Service: FACAP
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 6132.49 MB
Available physical RAM: 4473.82 MB
Total Pagefile: 12263.18 MB
Available Pagefile: 10459.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.72 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:267.2 GB) NTFS

========================= Users: ========================================

User accounts for \\DAN-PC

Administrator Dan Guest


**** End of log ****



Running MBAM now and will post the results as soon as it's done.

#4 Djbuttolph

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Posted 19 May 2012 - 11:27 AM

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.19.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Dan :: DAN-PC [administrator]

5/19/2012 11:19:44 AM
mbam-log-2012-05-19 (11-19-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 202067
Time elapsed: 7 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 Djbuttolph

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Posted 19 May 2012 - 12:20 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-19 11:27:50
-----------------------------
11:27:50.229 OS Version: Windows x64 6.1.7601 Service Pack 1
11:27:50.230 Number of processors: 4 586 0x2502
11:27:50.230 ComputerName: DAN-PC UserName: Dan
11:27:51.323 Initialize success
11:30:34.048 AVAST engine defs: 12051900
11:30:43.313 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:30:43.318 Disk 0 Vendor: ST950042 D005 Size: 476940MB BusType: 3
11:30:43.335 Disk 0 MBR read successfully
11:30:43.340 Disk 0 MBR scan
11:30:43.349 Disk 0 Windows VISTA default MBR code
11:30:43.372 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
11:30:43.390 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15000 MB offset 80325
11:30:43.427 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 461899 MB offset 30800325
11:30:43.477 Disk 0 scanning C:\Windows\system32\drivers
11:31:00.055 Service scanning
11:31:27.891 Modules scanning
11:31:27.925 Disk 0 trace - called modules:
11:31:27.956 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:31:27.961 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80065a4060]
11:31:27.981 3 CLASSPNP.SYS[fffff88001b9443f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80062e6050]
11:31:29.678 AVAST engine scan C:\Windows
11:31:32.068 AVAST engine scan C:\Windows\system32
11:37:10.876 AVAST engine scan C:\Windows\system32\drivers
11:37:32.394 AVAST engine scan C:\Users\Dan
11:50:47.085 AVAST engine scan C:\ProgramData
11:51:58.229 Scan finished successfully
12:20:24.815 Disk 0 MBR has been saved successfully to "C:\Users\Dan\Desktop\MBR.dat"
12:20:24.821 The log file has been saved successfully to "C:\Users\Dan\Desktop\aswMBR.txt"

#6 Broni

Broni

    The Coolest BC Computer


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Posted 19 May 2012 - 01:10 PM

I don't see anything malicious so far.

What exactly is slow?

You have one registry key missing, which affects Action Center functioning.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on wscsvc.reg file and confirm the prompt.
Restart computer.
Post new FSS log.

Edited by Broni, 19 May 2012 - 05:49 PM.

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#7 Djbuttolph

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Posted 19 May 2012 - 04:16 PM

In terms of being slow, it takes almost 20 minutes to reboot and load everything. It's just all around slow really.

#8 Broni

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Posted 19 May 2012 - 05:50 PM

What about the second part of my reply?
Registry fix?

When done....

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

=====================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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