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Error loading.\Thumbs.lnk The specified module could not be found


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#1 MRS90

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Posted 19 May 2012 - 07:34 AM

Hello. I need some help. I have 2 Windows installed on my Notebook, first Windows 7 64 bits and I don't have any problem on this one, and second that I use just when I need to use few programs and some time internet, Windows XP. My problem started on Windows XP, first time when I had the problem I got a dll error when I started the windows: error loading E:\Windows\system32\NvCpl64.dll. Then when I tried to enter on the E drive I got another error: "Error loading .\Thumbs.lnk The specified module could not be found". I installed AVG antivirus, but no problem found, tried some programs for malware but same, the programs didn't found any virus. I want to tell you that on Windows 7 I had AVG installed all the time and it doesn't found any virus. I deleted all the files Windows XP had, and reinstalled Windows XP. Now when Windows XP loads I don't get that dll error, but I still get the ".\Thumbs.lnk" error when I try to access the hard disk drives. Can I get some help?

Sorry for my bad english.

Edited by MRS90, 19 May 2012 - 12:12 PM.


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#2 MRS90

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Posted 19 May 2012 - 12:13 PM

This is the result of all steps:

gmer showed me this message after scanning: "doesn't find any system modification"

DDS:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512
Run by MRS AUTO at 20:07:48 on 2012-05-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3063.2733 [GMT 3:00]
.
.
============== Running Processes ===============
.
svchost.exe
E:\WINDOWS\System32\svchost.exe -k netsvcs
E:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\system32\svchost.exe -k imgsvc
E:\WINDOWS\system32\wscntfy.exe
E:\WINDOWS\Explorer.EXE
.
============== Pseudo HJT Report ===============
.
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - e:\program files\messenger\msmsgs.exe
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 20:08:03.46 ===============

Attached Files



#3 nasdaq

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Posted 22 May 2012 - 09:57 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please run this on your XP partition.

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs and let me know if the problem persists.

#4 MRS90

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Posted 23 May 2012 - 01:27 PM

Everything looks fine now. I can acces all my partitions and I don't get error anymore. I wold like to know if it is possible that this virus can change something on windows 7 in future? or I am clean now?

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#5 MRS90

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Posted 23 May 2012 - 02:41 PM

By the way, AVG found this running on Windows 7.
This was found before I did what you told me to do.

Attached Files


Edited by MRS90, 23 May 2012 - 02:42 PM.


#6 nasdaq

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Posted 24 May 2012 - 09:02 AM

Everything looks fine now. I can acces all my partitions and I don't get error anymore. I wold like to know if it is possible that this virus can change something on windows 7 in future? or I am clean now?


Your logs are clean.

Make sure that your keep your Virus protection up to date.
===

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!

#7 nasdaq

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Posted 30 May 2012 - 08:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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