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Blue screen BCCode: 1000007e ?


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9 replies to this topic

#1 tariintod

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Posted 19 May 2012 - 03:01 AM

I got this blue screen error today.
I don't know what causes this blue screen error.
Could you please help me to solve this problem?

Here is the report for blue screen error (I tried to attach the dmp file ,but I got the error "You aren't permitted to upload this kind of file" although I compressed it with winrar)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1055

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 952DB499
BCP3: 925224B4
BCP4: 92522090
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051912-18610-01.dmp
C:\Users\LIVE\AppData\Local\Temp\WER-27066-0.sysdata.xml

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#2 Allan

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Posted 19 May 2012 - 05:43 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

However - if this is the first time you've gotten a bsod I really wouldn't worry about it.

#3 tariintod

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Posted 30 May 2012 - 11:13 AM

Unfortunately , I get another blue screen error again today but the error codes are different.

Here is the report of the last blue screen error:
==================================================
Dump File : 053012-19890-01.dmp
Crash Time : 30.05.2012 18:41:57
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x94ee46bc
Parameter 3 : 0x9ff29968
Parameter 4 : 0x00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1d6bc
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17554 (win7sp1_gdr.110202-1504)
Processor : 32-bit
Crash Address : dxgmms1.sys+1d6bc
Stack Address 1 : dxgmms1.sys+1df53
Stack Address 2 : dxgmms1.sys+132b
Stack Address 3 : dxgkrnl.sys+27491
Computer Name :
Full Path : C:\Windows\Minidump\053012-19890-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 185.912
==================================================

My computer gave this blue screen error when I tried to watch a movie with gomplayer.
Is this a software or a hardware problem?How can I fix this?
Thanks in advance,

Edited by tariintod, 30 May 2012 - 11:14 AM.


#4 Allan

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Posted 30 May 2012 - 11:48 AM

Download and install the latest DirectX version as well as the latest driver for your video card. Let's go from there.

#5 emax3

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Posted 08 July 2012 - 04:32 AM

dear allan :P i did your say and i have this :

==================================================
Dump File : 070812-23150-01.dmp
Crash Time : 08.07.2012 11:59:02
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06cbe5c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070812-23150-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070812-23540-01.dmp
Crash Time : 08.07.2012 11:22:50
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06a9a5c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070812-23540-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070812-23134-01.dmp
Crash Time : 08.07.2012 11:06:37
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06c645c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070812-23134-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070812-28797-01.dmp
Crash Time : 08.07.2012 09:55:22
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06b1b5c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070812-28797-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070812-23446-01.dmp
Crash Time : 08.07.2012 05:48:37
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06c6f5c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070812-23446-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070712-19016-01.dmp
Crash Time : 07.07.2012 21:58:58
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`040b25c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070712-19016-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

==================================================
Dump File : 070712-19032-01.dmp
Crash Time : 07.07.2012 21:12:45
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0308f5c6
Parameter 3 : fffff880`009a8b38
Parameter 4 : fffff880`009a8390
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+4f1b4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : aswSnx.SYS+485c6
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070712-19032-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 266.576
==================================================

#6 Allan

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Posted 08 July 2012 - 05:01 AM

I suggest you start by completely uninstalling AVAST and then reinstalling the latest version. If the problem persists, try a different AV.

#7 emax3

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Posted 08 July 2012 - 05:45 AM

i opened PC before i uninstaled. i made something whit verifier.exe and i got diffrent bluscreen that is : STOP:0x000000D1 bla bla , iastor.sys FFFFF88001079624 base at FFFFF8800106D000. i uninstaled and same iastor.sys error :S... what can i do?

#8 emax3

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Posted 08 July 2012 - 06:48 AM

i did verifier on safe mode. i cant open exactly. just start and see errors. again and again.

#9 Allan

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Posted 08 July 2012 - 12:12 PM

I don't really understand your last two posts, but it's possible your system is infected. I suggest you run full scans with your AV and with MalwareBytes.

#10 TRSJR11

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Posted 16 February 2014 - 07:27 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

However - if this is the first time you've gotten a bsod I really wouldn't worry about it.

THANK YOU, Allan!!! Fixed my blue screen problems.






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