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BSOD: c0000135 consrv was not found


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2 replies to this topic

#1 Randall_Scott

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Posted 18 May 2012 - 11:02 AM

Hi,

I've had this problem close to a week now. My machine has windows vista 64 on it and after a routine check with AVG it quaratined consrv.dll.

Now everytime I boot I get this message:

STOP: c0000135 {unable to locate component}
THis application has failed to start because consrv was not found. Re-instlling the application may fix the problem.

I've used the search option on the forums and saw that more people have this problem. I then tried following the steps to make a log. However, when I press f8 and the advanced options come up all I have are the following.

Safe Mode
Safe mode with Networking
Safe Mood with Command prompt

Enable Boot Logging
Enable low-resolution video
last known good configuration
Directory services restore mode
debugging mode
Disable automatic restart on system Failure
Disable driver signature enforcement

Start windows normally.

I may be doing something wrong. I figured you all could guide me in the right direction.

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#2 CatByte

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Posted 18 May 2012 - 03:36 PM

Hi,

Please do the following:

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]type exit and reboot the computer normally
[*]FRST will make a log (FRST.txt) on the flash drive, please copy and paste the log in your reply.[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 25 May 2012 - 04:25 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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