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Combo Fix log


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7 replies to this topic

#1 avitodvi

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Posted 18 May 2012 - 07:09 AM

ComboFix 12-05-18.01 - Home 05/18/2012 4:42.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3326.2448 [GMT -7:00]
Running from: c:\documents and settings\Home\My Documents\Downloads\ComboFix.exe
AV: AVG Internet Security 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *Disabled* {8decf618-9569-4340-b34a-d78d28969b66}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\QTSBandwidthCache
c:\documents and settings\Home\WINDOWS
c:\windows\system32\lsprst7.dll
c:\windows\system32\ssprs.dll
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2012-04-18 to 2012-05-18 )))))))))))))))))))))))))))))))
.
.
2012-05-16 10:03 . 2012-05-16 10:04 -------- d-----w- C:\77e94f149594586184cd2d7f63263110
2012-05-15 06:06 . 2012-05-15 06:34 -------- d-----w- C:\BOSSFonts
2012-05-14 11:26 . 2012-05-14 11:26 -------- d-----w- C:\bin
2012-05-10 23:20 . 2012-05-10 23:20 -------- d-----w- C:\$AVG
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-04-21 01:19 . 2012-05-12 07:20 97208 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-06-01 94208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTHelper"="CTHELPER.EXE" [2006-05-24 17920]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-05-24 18944]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-04-13 8429568]
"nwiz"="nwiz.exe" [2007-04-13 1626112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-04-13 81920]
"CHotkey"="mHotkey.exe" [2002-07-05 491008]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-25 2416480]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"MXOBG"="c:\windows\MXOALDR.EXE" [2003-10-10 94208]
"MaxtorOneTouch"="c:\progra~1\Maxtor\OneTouch\Utils\OneTouch.exe" [2004-08-31 823296]
"ServerTrayApp"="c:\program files\Matrox Mx.tools\WYSIWYG Plug-ins\mveServerTrayApp.exe" [2007-07-16 142952]
"MveXinfo"="c:\program files\Matrox Mx.tools\system\MveXinfo.exe" [2007-07-25 294504]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-04-27 282624]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2008-2-27 972064]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

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#2 avitodvi

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Posted 18 May 2012 - 04:01 PM

My desktop disappeared a few days ago, I got it to show back up, but then yesterday my Quicktime program keeps returning a C++ Runtime error. IE will not open either. I am pretty sure there is malware but my Malware Bytes program is not finding it, neither is AVG. (both full versions). I see there are some weird items in my running processes csrss.exe, lsass.exe, smss.exe. The machine will not let me end these programs.

After running ComboFix I still have the same issues.

Attached Files

  • Attached File  DDS.txt   21.92KB   2 downloads


#3 nasdaq

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Posted 20 May 2012 - 09:00 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs and let me know if the problem persists.

#4 avitodvi

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Posted 20 May 2012 - 06:45 PM

Hello and thank you for responding. I have attached the two files you requested.

I am still having the same issues. Whenever I open Quicktime I get a C++ error stating there is a Buffer Overrun Detected. Internet Explorer opens for a moment and then disappears.

Also, my desktop image is gone. It is has changed from Radiance to black. I can change the picture to something else without a problem but that one will not show up.

Attached Files



#5 nasdaq

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Posted 21 May 2012 - 07:17 AM

Try this to restore you desktop.

open a new notepad window and paste the following text into it


REGEDIT4

[-HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Policies\System]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]



then change the "save as type" to "all files" and save it as unlock.reg

double click on the file, and click yes when it asks you if you want to merge the information with the registry.

Reboot normally.

Delete the unlock.reg file.
===

Whenever I open Quicktime I get a C++ error stating there is a Buffer Overrun

Please post the exact error message.

===

#6 avitodvi

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Posted 21 May 2012 - 03:44 PM

Restoring the desktop seemed to work.

The Quicktime error is as follows:

Microsoft Visual C++ Runtime Library

Buffer Overrun Detected.

C:/ProgramFiles/Quicktime/Quicktimeplayer.exe

A buffer overrun has corrupted the program's internal state. Program cannot safely continue execution and must now be terminated.

#7 nasdaq

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Posted 22 May 2012 - 07:57 AM

If you did not install and application that needs Quicktime I suggest you remove Quicktime and reinstall the application.

http://www.apple.com/quicktime/download/

Keep me posted.

#8 nasdaq

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Posted 28 May 2012 - 07:59 AM

Are you still with me.




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