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Vista network issue


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#1 duffsparky

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Posted 18 May 2012 - 05:30 AM

I'm trying to get an Elsa Airlancer USB11 working on an Acer Aspire 5920 laptop running Vista Home Premiun Service Pack 2, so far i've been unsuccessful.

After installing the drivers the laptop would initially crash (blue screen) immediately after connecting the (USB) cable of the Airlancer. After a lot of try and retry I had an additional problem in that no USB device would be recognised or work and the Airlancer was shown as being connected (ie not greyed out in Device Manager) even though it was unplugged. I was unable to disable or uninstall the device or any of the USB controllers or hubs. Today, however, it has not crashed but there is an exclaimation mark shown next to the device in Device Manager. The driver status says "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" The driver installed is Agere Systems version 7.82.0.550 dated 22/09/2003; other USB devices appear to be working properly again.

Device manager also shows 4 duplicate instances of Microsoft ISATAP adapter all with the same reference of isatap.{2F5C15FF-5DB4-4C57-ADEF-4F86D97040CE}. There are 2 other instances of the adapter, however, these have individual unique references.

Can anyone assist with this problem and also tell me if the duplicate instances of the ISATAP adapter are normal or if they indicate a problem?

Thanks.

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#2 jhayz

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Posted 19 May 2012 - 01:19 AM

Have you tried removing by install/reinstall the specific or correct drivers? Some users with Vista OS seems to point similarly to your problem.

Tekken
 


#3 duffsparky

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Posted 13 March 2013 - 01:32 PM

I gave up on this and used a different device and OS.

 

Thanks for your help, even though my thanks are a tad belated.






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