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Spyware Removers Aren't Helping


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2 replies to this topic

#1 baka

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Posted 27 February 2006 - 12:52 AM

I've been using 3-4 spyware removers all at once to remove a few popups I get at intervals. Still, with all that done, i'm still getting popups.

Here's the log from HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 12:50:59 AM, on 2/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Updater.exe
C:\Program Files\PCI Latency Tool 3\LtcyCfgSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\win320851-73452872006.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Documents and Settings\Michael\Desktop\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iRiver Updater] \Updater.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AtiTrayTools] "C:\Program Files\Ray Adams\ATI Tray Tools\atitray.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://www.tenebril.com/assets/activeX/SpywareScanner.ocx
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1136324902983
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/...login-devel.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ModuleUsage - C:\WINDOWS\system32\iexrip.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: PCI Latency Tool Service (LtcyCfgSvc) - Unknown owner - C:\Program Files\PCI Latency Tool 3\LtcyCfgSvc.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe


Thank you for any help provided!

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#2 sUBs

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Posted 27 February 2006 - 04:14 PM

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * * L2MFIX * * * * * * * * * * * * * * * * * * * * * *


Download & immediately run - L2MFix.exe
Click "Install" to extract the contents to a newly created folder.

Close any programs you have open since this step requires a reboot.
  • From the l2mfix folder, double click l2mfix.bat
  • Select option #2 for Run Fix by typing 2 and then pressing enter ONCE.
Do NOT depress any keys on your keyboard until the tool request you to "press any key to reboot"

On the reboot notepad will open with a log. Copy/paste the contents of that log back into this thread when you have completed the fix. If after the reboot the log does not open, you may locate log.txt from the l2mfix folder.

If you receive an error - Autoexec.nt is not suitable for running MS-Dos applications, you will need to visit this website to download additional files.


* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install CleanUp.exe (not recommended for WinXP64)

Please download AproposFix.exe - but do NOT run it yet.

You will need to update Ewido to the latest definition files.
Launch Ewido & click Update from the left pane
Then click on Start Update.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please disable Webroot SpySweeper, as it hinders the removal of some entries. You can re-enable it after you're clean.
To disable Webroot SpySweeper:
  • Go to the Options>Program Options
  • Uncheck Load at Windows Startup
  • Click Shields & uncheck all items there
  • Uncheck Home page shield.
  • Automaticly restore default without notification
* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

F2 - REG:system.ini: UserInit=userinit.exe
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/...login-devel.cab
O20 - Winlogon Notify: ModuleUsage - C:\WINDOWS\system32\iexrip.dll (file missing)



* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.
  • Tick - 'Show hidden files and folder'
  • Untick - 'Hide file extensions for known types'
  • Untick - 'Hide protected operating system files'
  • Click Yes to confirm & then click OK
Locate and delete the following files/folders: (let me know if you fail to find/delete any)
  • C:\WINDOWS\win320851-73452872006.exe
* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!


* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *


Double-click aproposfix.exe and unzip it to the desktop.
Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts.

When the tool is finished, it woud create log.txt file in the aproposfix folder.


* * * * * *


Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *

In your next post, please include fresh logs from:
  • L2Mfix's log
  • HiJackThis log
  • Online Scan
  • Ewido
  • ArproposFix's log
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now

Edited by sUBs, 27 February 2006 - 04:15 PM.


#3 sUBs

sUBs

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Posted 10 March 2006 - 09:18 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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