The BlueScreenView report is not overly helpful, but it does show 2 dumps pointing to Norton/Symantec drivers:
and one dump pointing to a problem with the disk file system:
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Based on the above, I would suggest that you test the hard drive, and un-install Norton/Symantec. However, it may be wise to have a closer look at what might be going on, so I suggest that we collect some more information: I'll have a look at it and help you try to resolve the problem.
Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)
... with one exception in the following line:
- "4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."
The BC forums will allow a total attachment size of only
512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at the contained information and see if I can shed some light on your BSOD issue.
See the suggestions in the following links for recommendations on file sharing websites:
Please Publish a Snapshot using Speccy
, and post a link to it in this thread.
- It is a convenient and accurate way of providing us with details of your computer specifications.
Please download MiniToolBox
, save it to your desktop and run it.
- Checkmark the following checkboxes:
- Click Go.
When the scan is finished, a text file will open in a Notepad window.
- Copy the entire contents of the Notepad window, and paste in your reply.
(Result.txt will be saved in the same directory the tool is run.)