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virus sirefef can't remove. help


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4 replies to this topic

#1 grobbs

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Posted 16 May 2012 - 07:11 AM

hi i am having trouble removing win32/sirefef.ab and win64/sirefef.p. Microsoft security essentials has found them, but when asked to restart as to finish the removale, it pops up again 2 mins after starting back up. i know it sits in a windows driver or somthing and reinstalls on start up but i am sick to death of it. i just want it gone. i have come here to find help from the best. go easy on me, i am new to this.
Thanks if you can help.

Edited by hamluis, 16 May 2012 - 07:27 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 grobbs

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Posted 16 May 2012 - 07:36 AM

hi forgot to add. I have a windows 7 64bit and i have used a few removel tools like sophos and spybot. but no luck. my firewall is down and i can't get it started up again. will not do a restore to.
please thanks.

Edited by grobbs, 16 May 2012 - 07:39 AM.


#3 boopme

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Posted 16 May 2012 - 09:35 AM

Hello and welcome..

We need a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
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#4 grobbs

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Posted 16 May 2012 - 10:43 AM

hi i have done what you asked. made a new post. what do you want me to do now.

#5 Orange Blossom

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Posted 16 May 2012 - 01:10 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic453856.html to which you already have a response, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:

Edited by Orange Blossom, 16 May 2012 - 01:11 PM.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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