Hello,this is a Ransomware infection,. DO NOT run any registry or Temp file cleaners..
we nee to move you to another forum.. If you cannot do these ,then just start the new topic as explained and repost what you have here. Tell them you cannot follow the guide.
Please go here....Preparation Guide
,do steps 6-9.
Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs
and not in this topic,thanks.
If GMER won't run skip it and move on.
Let me know if that went well.