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consrv.dll virus


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6 replies to this topic

#1 Axent

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Posted 15 May 2012 - 11:59 AM

avg found the virus and removed it, but when i did a reboot on the computer, windows couldnt intiate and i had to restore to a previous state where the consrv.dll virus is intact. I get this every time i try to delete it and i would very much appreciate help.
my sistem is windows 7 64-bits on a vaio notebook

Edited by Axent, 15 May 2012 - 12:00 PM.


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#2 narenxp

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Posted 15 May 2012 - 12:23 PM

We require advanced tools to remove this one

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

#3 Axent

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Posted 15 May 2012 - 01:13 PM

Thank you for you answer. I just have a question about the guide as i am trying to create the GMER log file but i cannot check the system,sections,devices,modules,processes,threads and Libraries boxes

Edited by Axent, 15 May 2012 - 01:13 PM.


#4 narenxp

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Posted 15 May 2012 - 01:14 PM

You have a 64 bit OS,so you can ignore GMER

good luck

#5 Axent

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Posted 15 May 2012 - 01:21 PM

Allright thank you for your assistance

#6 narenxp

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Posted 15 May 2012 - 01:41 PM

:)

#7 hamluis

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Posted 16 May 2012 - 05:12 AM

Reference: http://www.bleepingcomputer.com/forums/topic453739.html

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Your malware log topic is currently being worked.

To avoid confusion, I am closing this topic.

Louis




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