Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Infection: trojan - trojan downloader and zeroaccess

  • This topic is locked This topic is locked
2 replies to this topic

#1 nopolicies


  • Members
  • 15 posts
  • Local time:01:44 AM

Posted 14 May 2012 - 11:13 PM

Hey Guys, Thanks for your help.

I got this laptop because normal windows would not boot up, it only boots up in safemode and has internet connectivity using safemode with networking.

With Eset online scanner I removed a cryptic trojan variant and a downloader variant.

Then I ran a combofix- it said I have zeroaccess virus.. -- I was not able to run it on restart because of the boot up problems

Though I am able to get online.

other background info: because I was first chasing the Windows update error 0x8007043c - I had remove the other 2 virus scanners thinking the conflict between AVG and Mcafee was causing Windows to not start in normal mode.

Where do we get started?

HP Pavilion laptop
Windows Vista - SP1
Malware Malbytes installed as well

Edited by nopolicies, 14 May 2012 - 11:17 PM.

BC AdBot (Login to Remove)


#2 narenxp


  • BC Advisor
  • 16,371 posts
  • Gender:Male
  • Location:India
  • Local time:01:44 AM

Posted 15 May 2012 - 01:47 AM

Read the guide here on preparing logs


and create a topic here


Good luck

#3 hamluis



  • Moderator
  • 56,395 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:44 AM

Posted 16 May 2012 - 05:22 AM

You are currently being assisted at http://www.bleepingcomputer.com/forums/topic453786.html/page__p__2700436__fromsearch__1#entry2700436 .

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users