Posted 14 May 2012 - 04:28 PM
hello, I have exhausted all routes I usually take to fix my computer so I thought I would seek the expertise on here. I am running Windows 7 - 64bit. Several day ago my Avast program stopped working and my network went down. I tried to uninstall Avast then realized I could not uninstall anything, and my revert computer would not work. So...at this moment when I start my computer I receive the error message - LogonUI.exe , metutils.dll is missing. Then the following error messages - itype.exe , msi.dll is missing, then ipoint.exe , msi.dll is missing, AvastUI failed to init aswdata.dll then AvastUI , the instruction at 0x00ee952c referenced memory at 0x00000000. the memory could not be read. After this I don't get any other window errors. But I cannot open or remove any programs. I have tried several online detectors and other programs. So far I have tried Malwarebyte anti-malware (it found a few things) SUPERAntispyware (failed to open) HitmanPro (found nothing) and a few others including Combofix (I know I should not, but I did. I would not finish ealier, but I now can get it to scan and make a log. Anyway. I am not sure what to do next but I would appreciate any help if someone has possible seen this before. Thanks in advance.