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Keylogged?


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12 replies to this topic

#1 eddie298

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Posted 13 May 2012 - 09:26 PM

so everything was working fine around 4 hours ago. My family went out to celebrate mothers day and when we came back home i tried to log into a game i play. it kept saying that i had the wrong password so i tried to do a recovery to recover it. it asks for the email i registered and i put it in and says it sent a message to it and to follow its instructions to recover my password. When i go to sign into my email the password won't work either. so this leads me to beleive that i have a key logger. i use Microsoft security essentials and ran a full scan last week and received nothing. I have no idea what to do and am affraid they have the passwords to all of my personal accounts for various websites.

EDIT: i know for sure i was keylogged, i don't see how they could of gotten all of these passwords.

Please help me out!

Thanks

Edited by eddie298, 13 May 2012 - 10:27 PM.


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#2 eddie298

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Posted 13 May 2012 - 11:42 PM

I've ran a Full scan using Microsoft security essentials and nothing was found. I am currently downloading mawarebytes and see if it can find anything.

#3 boopme

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Posted 14 May 2012 - 01:23 PM

Post that log and also run these ..

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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#4 eddie298

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Posted 14 May 2012 - 01:55 PM

Thanks for the help, i have to say this first though that some people have told me it may have been a rat. i factory restored my computer and backuped up all of my files using a usb. I was also told that the virus could be transfered onto the usb so i may still have it.

There was nothing found from the scan with ESET. Do you think the factory restore was effective and the virus/keylogger/rat wasn't transfered onto my usbs when i backuped and restored my documents?


MiniToolBox by Farbar Version: 18-01-2012
Ran by Eddie (administrator) on 14-05-2012 at 14:24:36
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Eddie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : BC-77-37-30-19-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : BC-77-37-30-19-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : BC-77-37-30-19-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : BC-77-37-30-19-2A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b5c1:5156:9cb9:cce6%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.111(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, May 14, 2012 1:31:40 PM
Lease Expires . . . . . . . . . . : Tuesday, May 15, 2012 1:31:39 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 230455095
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-43-1A-4D-F0-4D-A2-66-12-32
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : F0-4D-A2-66-12-32
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CF6447C4-1574-41E9-B332-A7B9E63DEFD8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:10e7:3287:3f57:fe90(Preferred)
Link-local IPv6 Address . . . . . : fe80::10e7:3287:3f57:fe90%20(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{C3107231-4824-46DE-82A6-D65255E36C88}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C14DE391-E52E-4459-9C8F-C4E023C888C3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: My
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.239.0
74.125.239.1
74.125.239.2
74.125.239.3
74.125.239.4
74.125.239.5
74.125.239.6
74.125.239.7
74.125.239.8
74.125.239.9
74.125.239.14


Pinging google.com [74.125.239.14] with 32 bytes of data:
Reply from 74.125.239.14: bytes=32 time=52ms TTL=53
Reply from 74.125.239.14: bytes=32 time=56ms TTL=53

Ping statistics for 74.125.239.14:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 56ms, Average = 54ms
Server: My
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=88ms TTL=55
Reply from 72.30.38.140: bytes=32 time=154ms TTL=55

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 88ms, Maximum = 154ms, Average = 121ms
Server: My
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...bc 77 37 30 19 2b ......Microsoft Virtual WiFi Miniport Adapter #2
17...bc 77 37 30 19 2b ......Microsoft Virtual WiFi Miniport Adapter
15...bc 77 37 30 19 2e ......Bluetooth Device (Personal Area Network)
13...bc 77 37 30 19 2a ......Intel® Centrino® Wireless-N 1030
11...f0 4d a2 66 12 32 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.111 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.111 281
192.168.1.111 255.255.255.255 On-link 192.168.1.111 281
192.168.1.255 255.255.255.255 On-link 192.168.1.111 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.111 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.111 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
20 58 ::/0 On-link
1 306 ::1/128 On-link
20 58 2001::/32 On-link
20 306 2001:0:4137:9e76:10e7:3287:3f57:fe90/128
On-link
13 281 fe80::/64 On-link
20 306 fe80::/64 On-link
20 306 fe80::10e7:3287:3f57:fe90/128
On-link
13 281 fe80::b5c1:5156:9cb9:cce6/128
On-link
1 306 ff00::/8 On-link
20 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/14/2012 01:30:21 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC

Error: (05/14/2012 01:30:21 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC


System errors:
=============
Error: (05/14/2012 01:30:21 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}


Microsoft Office Sessions:
=========================
Error: (05/14/2012 01:30:21 PM) (Source: ATIeRecord)(User: )
Description:

Error: (05/14/2012 01:30:21 PM) (Source: ATIeRecord)(User: )
Description:


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX 64-bit (Version: 11.0.1.152)
AMD APP SDK Runtime (Version: 2.4.595.1)
ATI AVIVO64 Codecs (Version: 11.6.0.10511)
ATI Catalyst Install Manager (Version: 3.0.820.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0511.2322.40127)
Catalyst Control Center InstallProxy (Version: 2011.0511.2322.40127)
Catalyst Control Center Localization All (Version: 2011.0511.2322.40127)
Catalyst Control Center Profiles Mobile (Version: 2011.0511.2322.40127)
ccc-utility64 (Version: 2011.0511.2322.40127)
CCC Help Chinese Standard (Version: 2011.0511.2321.40127)
CCC Help Chinese Traditional (Version: 2011.0511.2321.40127)
CCC Help Danish (Version: 2011.0511.2321.40127)
CCC Help Dutch (Version: 2011.0511.2321.40127)
CCC Help English (Version: 2011.0511.2321.40127)
CCC Help Finnish (Version: 2011.0511.2321.40127)
CCC Help French (Version: 2011.0511.2321.40127)
CCC Help German (Version: 2011.0511.2321.40127)
CCC Help Italian (Version: 2011.0511.2321.40127)
CCC Help Japanese (Version: 2011.0511.2321.40127)
CCC Help Korean (Version: 2011.0511.2321.40127)
CCC Help Norwegian (Version: 2011.0511.2321.40127)
CCC Help Portuguese (Version: 2011.0511.2321.40127)
CCC Help Russian (Version: 2011.0511.2321.40127)
CCC Help Spanish (Version: 2011.0511.2321.40127)
CCC Help Swedish (Version: 2011.0511.2321.40127)
Dell Edoc Viewer (Version: 1.0.0)
Dell Touchpad (Version: 7.1209.101.204)
Google Chrome (Version: 18.0.1025.168)
Intel PROSet Wireless
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.2.0.0587)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (64-bit) (Version: 6.0.270)
Java™ 6 Update 27 (Version: 6.0.270)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
PowerXpressHybrid (Version: 1.00.0000)
PX Profile Update (Version: 1.00.1.)
Quickset64 (Version: 10.09.25)

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 8099.17 MB
Available physical RAM: 6468.14 MB
Total Pagefile: 16196.46 MB
Available Pagefile: 14249.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.59 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:452.47 GB) (Free:409.6 GB) NTFS
3 Drive e: () (Removable) (Total:14.74 GB) (Free:11.96 GB) FAT32
4 Drive f: () (Removable) (Total:7.45 GB) (Free:3.95 GB) FAT32

========================= Users: ========================================

User accounts for \\EDDIE-PC

Administrator Eddie Guest


**** End of log ****

Edited by eddie298, 14 May 2012 - 03:34 PM.


#5 boopme

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Posted 14 May 2012 - 09:28 PM

It's quite possible to have an infected flash drive and it should be scanned or formatted.
I did not see an Antivirus installed ,do you have one?

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u4-windows-i586.exe (or jre-7u4-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 eddie298

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Posted 15 May 2012 - 01:06 AM

ATM no, i did before but after i did a factory restore i ran everything you asked me too. i havn't chosen a new antivirus to use because apparently the one i had before didn't do much. i am currently updating my java. Thanks for the help!

#7 boopme

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Posted 15 May 2012 - 09:53 AM

OK, well install one of these free ones until you decide to get apaid one or not. Doesn't take long at at to get infected with out one.
I use Avira,but it's up to you, BC's freeware list
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#8 eddie298

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Posted 15 May 2012 - 01:36 PM

Do you recommend getting a personal firewall?

#9 boopme

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Posted 15 May 2012 - 01:44 PM

The Win 7 wall is pretty good. Also you do use a Router??
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#10 eddie298

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Posted 15 May 2012 - 01:47 PM

yes, i have a linksys router.

#11 boopme

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Posted 15 May 2012 - 01:52 PM

Be sure it has a strong password and write it down,

http://www.ezinstructions.com/wrt54gsetup.html

PC looks good any other issues?

Edited by boopme, 15 May 2012 - 01:52 PM.

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#12 eddie298

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Posted 15 May 2012 - 02:13 PM

Nope, thanks for the help! truly appreciate it.

#13 boopme

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Posted 15 May 2012 - 02:23 PM

You're welcome eddie!! Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
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