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dose anyone know what this means. The exception unknown software exception (0x40000015) Occurred in the application at location 0x78b2d6f


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6 replies to this topic

#1 All right mates

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Posted 13 May 2012 - 05:54 PM

This is my fist time on a forum. Sorry if i posted this wrong Or in the wrong place. I will try to explane the problem i have as best i can.
The problem i keep having over the past few days. Is that i will switch my computer on sometimes for hours it will be ok. Then i will get this message and after the message. Every were i place my mouse cursor. All the writing on my screen disappears. Until im left with just empty boxes. On and off the net. And sometimes even all my stuff gos until i am just left with background picture on my computer screen. And have to restart it again. And as i go to restart i get a different Window come up not the same i have had 3 different ones now. I don't know how this come about Im quite sure i do not have a virus But am not totally. Sure about that.
And this dose happen when i am near the end of a full scan with mailwarebytes I did have Emsisoft Anti-mailware first. I have Avira Premium as my main. Anti virus. And that tells me all clear and i have done a scan with Tdsskiller and all other types of things. And they say everything is fine.
This is the message i get on my computer screen And if i click ok or cancel or Even just click the cross in the corner the same thing happens.

The exception unknown software exception (0x40000015) Occurred in the application at location 0x78b2d6fd.

Sorry for bad spelling or grammar. Im in a rush before my computer. Gos wrong again All help will be brill. And thank you'

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#2 noknojon

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Posted 13 May 2012 - 07:30 PM

Hi -
Is this ever followed by "Click Ok to terminate the program" ? ? It may be a minor infection, or just an Error post -

Install the latest version of Malwarebytes' Anti-Malware from This Mirror to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad form.

Please tell us if any infections were found -

Thank You -

#3 All right mates

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Posted 14 May 2012 - 12:27 AM

Thank you for your reply. I have done a scan. this is what it found Its the same as the others. And yes it dose say terminate program. But The same thing happens weather i do or don't the same results. My computer dose the same thing. If it is a bug or miner infection Or a corrupt file i cannot find it. I have checked the computer for volume errors 3 Times now. So any bugs or corrupt files should be sorted by now im sure,
This is what malwarebytes said...

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.14.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: SEAN [administrator]

Protection: Disabled

14/05/2012 05:45:13
mbam-log-2012-05-14 (05-45-13).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 175610
Time elapsed: 20 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Thank you again for your reply.
I really don't know why my computers acting like this.

#4 jhayz

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Posted 14 May 2012 - 01:47 AM

Searching online shows it could be a software installed related problem but then I could be wrong. Any more details shown from the paticular error?

Tekken
 


#5 noknojon

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Posted 14 May 2012 - 01:57 AM

I must agree with jhayz that it seems software related (from all the searches)
My quick scan from MBAM, on my very empty XP SP3 just gave me this resulting log, Yours - Time elapsed: 20 minute(s), 4 second(s)

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Objects scanned: 351748
Time elapsed: 2 minute(s), 26 second(s)

With this tool at least we can check your installed programs, plus the related errors -
Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed. -

Edited by noknojon, 14 May 2012 - 01:59 AM.


#6 Webec

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Posted 25 October 2013 - 04:19 PM

Do anyone know what this means below? I know something is wrong with my computer.

MiniToolBox by Farbar  Version: 13-07-2013
Ran by (administrator) on 25-10-2013 at 13:49:10
Running from "C:\Users\student\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . :
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . :

Wireless LAN adapter Local Area Connection 2:

   Connection-specific DNS Suffix  .

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . :
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gateway.2wire.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :t
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : )
   Link-local IPv6 Address . . . . . :
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4004:800::1007
      74.125.228.7
      74.125.228.6
      74.125.228.2
      74.125.228.14
      74.125.228.9
      74.125.228.4
      74.125.228.1
      74.125.228.3
      74.125.228.5
      74.125.228.8
      74.125.228.0


Pinging google.com [74.125.228.33] with 32 bytes of data:
Reply from 74.125.228.33: bytes=32 time=45ms TTL=51
Reply from 74.125.228.33: bytes=32 time=43ms TTL=51

Ping statistics for 74.125.228.33:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 45ms, Average = 44ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=165ms TTL=42
Reply from 206.190.36.45: bytes=32 time=185ms TTL=42

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 165ms, Maximum = 185ms, Average = 175ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...84 4b f5 98 c9 0e ......Ralink
 10...b4 b5 2f 77 7b d5 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link    
     192.168.1.66  255.255.255.255         On-link     
    192.168.1.255  255.255.255.255         On-link     
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      1
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:34ba:2375:3f57:febd/128
                                    On-link
 12    281 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::34ba:2375:3f57:febd/128
                                    On-link
 12    281 fe80::5105:a6f3:3360:4d78/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/25/2013 00:32:14 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/25/2013 00:00:01 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/24/2013 11:07:03 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (10/24/2013 07:18:08 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5c4

Start Time: 01ced0fce5530d8e

Termination Time: 147

Application Path: C:\Windows\Explorer.EXE

Report Id: a33a1502-3d1b-11e3-be38-00038a000015

Error: (10/24/2013 06:37:29 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (10/24/2013 06:35:55 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/24/2013 04:36:08 PM) (Source: MsiInstaller) (User: student-PC)
Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\BonanzaDealsLive\Update\1.3.23.0\GoogleUpdateHelper.msi

Error: (10/24/2013 02:26:58 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Java 7 Update 45; Error = 0x80070422).

Error: (10/24/2013 02:26:56 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Java 7 Update 45; Error = 0x80070422).

Error: (10/23/2013 05:23:57 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).


System errors:
=============
Error: (10/25/2013 11:10:13 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (10/25/2013 11:10:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (10/25/2013 10:58:27 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (10/25/2013 01:50:45 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (10/25/2013 01:50:45 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (10/24/2013 01:45:33 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (10/24/2013 01:45:33 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (10/24/2013 11:07:52 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (10/24/2013 11:07:52 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (10/24/2013 08:28:14 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (10/25/2013 00:32:14 AM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"C:\Windows\Installer\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}\recordingmanager.exe

Error: (10/25/2013 00:00:01 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/24/2013 11:07:03 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422

Error: (10/24/2013 07:18:08 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.175675c401ced0fce5530d8e147C:\Windows\Explorer.EXEa33a1502-3d1b-11e3-be38-00038a000015

Error: (10/24/2013 06:37:29 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (10/24/2013 06:35:55 PM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"C:\Windows\Installer\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}\recordingmanager.exe

Error: (10/24/2013 04:36:08 PM) (Source: MsiInstaller)(User: student-PC)
Description: Product: Google Update Helper -- Error 1316. A network error occurred while attempting to read from the file: C:\Program Files (x86)\BonanzaDealsLive\Update\1.3.23.0\GoogleUpdateHelper.msi(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/24/2013 02:26:58 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Java 7 Update 450x80070422

Error: (10/24/2013 02:26:56 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled Java 7 Update 450x80070422

Error: (10/23/2013 05:23:57 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422


=========================== Installed Programs ============================

Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 11.6 (Version: 11.6.6.636)
AOL Uninstaller (Choose which Products to Remove)
ArcSoft TotalMedia (Version: 1.0.61.25)
ArcSoft TotalMedia (Version: 2.0.39.42)
ArcSoft Webcam Sharing Manager (Version: 2.0.0.38)
Ask Toolbar (Version: 12.6.0.11)
avast! Free Antivirus (Version: 8.0.1497.0)
CCleaner (Version: 4.02)
Computrace (Version: 8.0.910)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DirectX 9 Runtime (Version: 1.00.0000)
Extended Update
Ginger (Version: 3.0.30)
Google Chrome (Version: 30.0.1599.101)
Google Drive (Version: 1.12.5329.1887)
Google Talk Plugin (Version: 4.8.2.15856)
Google Update Helper (Version: 1.3.21.165)
GoVisual Diagram Editor 1.3
HP 3D DriveGuard (Version: 5.0.8.0)
Intel® Processor Graphics (Version: 8.15.10.2712)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.225)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
LabSim (Version: 3.1.57)
Lexmark Pro200-S500 Series
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Premium 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MyFreeCodec
NaturalReaderFree (Version: 11.9)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.8.0)
Roxio Creator Business (Version: 10.3)
Roxio Creator Business v10 (Version: 3.8.0)
Roxio Creator Copy (Version: 3.8.0)
Roxio Creator Data (Version: 3.8.0)
Roxio Creator Tools (Version: 3.8.0)
Samsung Kies (Version: 2.6.0.13091_9)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.27.0)
Shared C Run-time for x64 (Version: 10.0.0)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Spybot - Search & Destroy (Version: 2.2.25)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Viewpoint Media Player
Yahoo! Messenger
Yahoo! Software Update

========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 3979.73 MB
Available physical RAM: 1554 MB
Total Pagefile: 7957.65 MB
Available Pagefile: 5336.64 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.24 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:273.45 GB) (Free:228.21 GB) NTFS

========================= Users: ========================================

User accounts for \-PC

Administrator            Anybody                  Guest                    
student                  

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#7 hamluis

hamluis

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Posted 26 October 2013 - 09:58 AM

Possibly related, http://www.symantec.com/business/support/index?page=content&id=TECH91297 .

 

Louis






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