Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BDS/Gendal.17408.BZ virus


  • This topic is locked This topic is locked
13 replies to this topic

#1 ScottAS

ScottAS

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 13 May 2012 - 04:25 PM

Contacted Bleeping Computer with the following issue (link here Previous Topic Link):

I have a bulk email program I haven't used in awhile and started it up again (Email Sender DeLuxe). I've never had problems before. When I launch one of the options to access the Windows ODBC Data Source Manager, my Avira Free Antivirus (12.0.0.1125 5/2/12 version) advises that it has found the BDS/Gendal.17408.BZ virus in folder C:\Documents and Settings\User\Local Settings\Application Data\Xenocode\ApplianceCaches\Email Sender Deluxe.exe_126047B4\Native\STUBEXE\@SYSTEM@\odbcad32.exe. When I navigate to that location, there is no file. I have enabled "show hidden files". I've removed the email program, run MalwareBytes Anti-Malware and cleaned one unrelated infection. Re-installed the email software and when I launch the option, it again advises about the virus. The anti-virus software indicates it has moved the infected file to quarantine 4 times now. I cannot make an ODBC connection to the database I need. Any solution to this?
ThX!
Scott

TheShooter93 responded by advising to run and post the following programs and logs: SecurityCheck, SuperAntiSpyware Free, MalwareBytes AntiMalware, Gmer.

And then advised running defogger and then Gmer again.

Issue still remains.

DDS===================================================================

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by User at 11:43:03 on 2012-05-13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.768.332 [GMT -5:00]
.
AV: Avira Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Iconix eMailID\OutlookClient\IconixOutlookUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxecserv.exe
C:\WINDOWS\system32\lxeccoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\CameraFixer.exe
C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\taskmgr.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - c:\program files\lastpass\LPBar.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [lxecmon.exe] "c:\program files\lexmark pro800-pro900 series\lxecmon.exe"
mRun: [EzPrint] "c:\program files\lexmark pro800-pro900 series\ezprint.exe"
mRun: [Lexmark Pro800-Pro900 Series Fax Server] "c:\program files\lexmark pro800-pro900 series\fm3032.exe" /s
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SetDefPrt] c:\program files\brother\brmfl03a\BrStDvPt.exe
mRun: [Rocky2SEC_S2P] c:\program files\samsung\scx 4x20 series\psu\Scan2Pc.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [MFPMonitor] c:\windows\twain_32\dell\mfp1125\monitor\Stsmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [CameraFixer] c:\windows\CameraFixer.exe
mRun: [tsnp2std] c:\windows\tsnp2std.exe
mRun: [HotCard Scanner Autodetect] c:\program files\bizcard3.0\BCRAutoDetect.exe
mRun: [Garmin Lifetime Updater] c:\program files\garmin\lifetime updater\GarminLifetime.exe /StartMinimized
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartui.lnk - c:\program files\scansoft\paperport\smartui\SmartUI.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1306702032843
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{CA15793E-3BD7-47A8-B80F-4CA2C4E42305} : DhcpNameServer = 192.168.1.254
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: LMIinit - LMIinit.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\n3pso5um.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3003485&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Mapit Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.ask.com/?o=0&l=dir
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3003485&SearchSource=2&q=
FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\n3pso5um.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\n3pso5um.default\extensions\logmeinclient@logmein.com\plugins\npLMI64.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\firefox\profiles\n3pso5um.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2012-5-12 36000]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2012-5-12 86224]
R2 AntiVirService;Avira Realtime Protection;c:\program files\avira\antivir desktop\avguard.exe [2012-5-12 110032]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2012-5-12 83392]
R2 IconixOutlookUpdaterService;Iconix Outlook Addin Updater Service;c:\program files\iconix emailid\outlookclient\IconixOutlookUpdaterService.exe [2009-8-18 214360]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-3-1 374152]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-5-29 47640]
R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
R2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [2010-4-14 193192]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-9-13 136176]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-9-17 12856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-17 257696]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\drivers\BrFilt.sys [2012-1-31 2944]
S3 BrSerWDM;Brother WDM Serial driver;c:\windows\system32\drivers\BrSerWdm.sys [2003-3-13 61952]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\drivers\BrUsbMdm.sys [2012-1-31 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\drivers\BrUsbScn.sys [2012-1-31 10368]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-9-13 136176]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-27 129976]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2012-05-12 22:23:47 -------- d-----w- c:\documents and settings\user\application data\SUPERAntiSpyware.com
2012-05-12 22:22:52 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-05-12 22:22:52 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2012-05-12 16:58:40 -------- d-----w- c:\documents and settings\user\application data\Avira
2012-05-12 16:15:44 83392 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2012-05-12 16:15:44 36000 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2012-05-12 16:15:33 -------- d-----w- c:\program files\Avira
2012-05-12 16:15:33 -------- d-----w- c:\documents and settings\all users\application data\Avira
2012-05-02 17:22:11 -------- d-----w- c:\documents and settings\user\application data\eMail ID-OL
2012-05-02 17:22:11 -------- d-----w- c:\documents and settings\all users\application data\eMail ID-OL
2012-05-02 17:21:17 -------- d-----w- c:\program files\Iconix eMailID
2012-04-27 13:32:43 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-04-27 13:32:39 19384 ----a-w- c:\program files\mozilla firefox\AccessibleMarshal.dll
2012-04-27 13:32:38 97208 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-04-27 13:32:38 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2012-04-27 13:32:38 125880 ----a-w- c:\program files\mozilla firefox\crashreporter.exe
2012-04-27 13:32:37 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2012-04-27 13:32:36 157352 ----a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-04-27 13:32:36 129976 ----a-w- c:\program files\mozilla firefox\maintenanceservice.exe
2012-04-22 21:11:30 -------- d-----w- c:\program files\EverythingAccess.com
2012-04-18 00:58:32 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
.
==================== Find3M ====================
.
2012-05-12 14:51:18 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 13:10:58 2192640 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-11 12:35:52 2069120 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-04 20:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-13 19:35:02 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-03-13 19:35:01 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
2011-06-28 22:47:23 9331400 ----a-w- c:\program files\common files\lpuninstall.exe
.
============= FINISH: 11:44:14.20 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 15 May 2012 - 03:46 PM

Hi,

Other than the recurrent hit on that file with Avira, are you experiencing any other problems?

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 15 May 2012 - 04:58 PM

No other problems that I can detect.
Scott

#4 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 16 May 2012 - 06:15 AM

Hmm...OK well let's just confirm your PC is clean before we try and troubleshoot that file.

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#5 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 16 May 2012 - 04:02 PM

Ran ComboFix per instructions. File attached. Virus still present.Attached File  combofix.log   13.48KB   2 downloads

#6 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 17 May 2012 - 08:35 AM

Aside from this file issue, there doesn't appear to be much wrong in your logs.

Since it is only Avira detecting an issue and only when you open a certain part of a legitimate program, I think this may simply be a False Positive.

Let's get one more scan, this time with an online AV. If this comes back clean, we'll see if we can add the file to Avira's whitelist so that it is not detected any more.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#7 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 17 May 2012 - 11:50 AM

Ran EST. Came back with 6 threats (see attached file.) Still getting Avira virus warning.
Thoughts?

ThX
ScottAttached File  ESET.txt   783bytes   2 downloads

#8 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 18 May 2012 - 05:57 AM

When Avira detects the file, is there an option to add it to a Whitelist or to exclude the file?

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#9 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 18 May 2012 - 01:14 PM

Only option is to Remove/Quarantine.

#10 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 18 May 2012 - 02:55 PM

Hi,

Could you try the instructions here? Obviously, replace the suggested files in the article with the file here.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#11 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 18 May 2012 - 04:47 PM

Had to do a couple things. After I followed instructions given. Still received warning. So, what I thought was happening is that the email program was initializing a local instance of the odbcad32 executable and writing to it's own directory for use. Once I ignored the warning, navigated to the file, I ran virus scans on the deposited file and no infections were found. I then followed the exceptions directions, added the file from its local directory, rebooted and now no problem.

#12 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 20 May 2012 - 07:18 AM

Hi Scott,

In that case, I think you're OK :) I'll give you some steps just to secure your PC and help prevent reinfection (you did have a few bits of malware installed that were removed early on).

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest. It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.

Below are a list of simple precautions to take to keep your computer clean and running securely:
  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge. You can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.

Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.


Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:

Use an AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Use an Anti-Malware program
You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java). You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#13 ScottAS

ScottAS
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 21 May 2012 - 09:27 AM

Thank you for your help!

#14 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:11 PM

Posted 21 May 2012 - 02:22 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users