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Computer infected since 1 week, No solution


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#1 CoolFairy

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Posted 13 May 2012 - 10:18 AM

Hello bleepingComputer, I have came to this forum in hope of getting some help fixing my computer which has been infected since last week...
My machine have been experiencing slowdowns and lag spikes, slow boot and reboots... Also yesterday i lost my internet connection just like this guy right here http://www.bleepingcomputer.com/forums/topic453308.html
I tried to look into my network connection and here what i found
Posted Image
As you can see, all my local internet settings are somehow deleted


I scanned with Malwarebytes Anti-Malware but it found nothing
Also kaspersky internet security 2011 found nothing. I don't want to use combofix or SDFix before i'm told to, that why I need some assistance

I'm pretty good with computers just tell me what do and I will understand with ease
Thanks to anyone willing to help me through this, I hope i could solve this program soon so i can get my connection back

Edited by CoolFairy, 13 May 2012 - 10:21 AM.


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#2 boopme

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Posted 13 May 2012 - 02:30 PM

Please try this.
If needed we'll ask for ComboFix. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.

SDFix is an outdated tool. It has not been updated in over 4 years.

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

If needed : type these one line at a time, press enter after each line. See if it works after each.


netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns


WIN7.. Please Download this file, Click Me
Right-click on winsockfix.bat and click on Run as Administrator



From a flash drive or CD run
Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Edited by boopme, 13 May 2012 - 02:32 PM.

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#3 CoolFairy

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Posted 13 May 2012 - 05:56 PM

Hi, Thanks for agreeing to help
There was no proxy in the internet setting, however the cmd command solved it and now i'm able to connect to internet. The internet problem is solved
Here is FSS log

Farbar Service Scanner Version: 11-05-2012
Ran by TheGreat (administrator) on 13-05-2012 at 22:53:29
Running from "H:\"
Microsoft Windows XP Professionnel Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0111616 ____A (Microsoft Corporation) B9D04E1839D82A2F512C180177773EEC

C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys
[2004-08-03 21:14] - [2004-08-03 21:14] - 0162816 ____A (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

C:\WINDOWS\system32\Drivers\tcpip.sys
[2004-08-03 21:14] - [2004-08-03 21:14] - 0359040 ____A (Microsoft Corporation) 9F4B36614A0FC234525BA224957DE55C

C:\WINDOWS\system32\Drivers\ipsec.sys
[2004-08-03 21:14] - [2004-08-03 21:14] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

C:\WINDOWS\system32\dnsrslvr.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0045568 ___AC (Microsoft Corporation) 8D4D8D797CDE07A7EC53C8992BF3E95F

C:\WINDOWS\system32\ipnathlp.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0332800 ____A (Microsoft Corporation) 24A66112B3428C237B23EFE70D2CF54D

C:\WINDOWS\system32\netman.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0198144 ____A (Microsoft Corporation) 624CF700BBFD8BE4097AAA146E6BD363

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2008-06-26 22:47] - [2004-08-03 22:54] - 0145408 ____A (Microsoft Corporation) 06156F20B90C6866D724D9EE6792044D

C:\WINDOWS\system32\srsvc.dll
[2008-06-26 22:49] - [2004-08-03 22:54] - 0171008 ____A (Microsoft Corporation) 6469C53F4D16FA6055CCA265BC03DB66

C:\WINDOWS\system32\Drivers\sr.sys
[2008-06-26 22:49] - [2004-08-03 22:49] - 0073600 ____A (Microsoft Corporation) B52181023B827ACDA36C1B76751EBFFD

C:\WINDOWS\system32\wscsvc.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0081408 ____A (Microsoft Corporation) F4827282722D8EDBE542E2A1CE1678EE

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2008-06-26 22:47] - [2004-08-03 22:54] - 0145408 ____A (Microsoft Corporation) 06156F20B90C6866D724D9EE6792044D

C:\WINDOWS\system32\wuauserv.dll
[2008-06-26 22:49] - [2004-08-03 22:54] - 0006656 ____A (Microsoft Corporation) 57FE69B6648E73559552779820FA0827

C:\WINDOWS\system32\qmgr.dll
[2008-06-26 22:49] - [2004-08-03 22:54] - 0382464 ____A (Microsoft Corporation) 87424817F82CF6A7F55DAC01A20111A3

C:\WINDOWS\system32\es.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0243200 ____A (Microsoft Corporation) BBA1D0A306ABE68A13F58FDBE97E9AF4

C:\WINDOWS\system32\cryptsvc.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0060416 ____A (Microsoft Corporation) BDDF3723D95DC28D78B1E93119E0E6AB

C:\WINDOWS\system32\svchost.exe
[2004-08-03 22:55] - [2004-08-03 22:55] - 0014336 ____A (Microsoft Corporation) 1BD6C2F707A275CB7C16FD99FE0F31CA

C:\WINDOWS\system32\rpcss.dll
[2004-08-03 22:54] - [2004-08-03 22:54] - 0395776 ____A (Microsoft Corporation) 2477917B158327410E615C582A3A4C0B

C:\WINDOWS\system32\services.exe
[2004-08-03 22:55] - [2004-08-03 22:55] - 0108544 ____A (Microsoft Corporation) 732E0B1ABAACE15D80EC19056B0A2AF9


Extra List:
=======
cmdHlp(11) Gpc(3) IPSec(5) kl2(9) NetBT(6) PSched(7) RFCOMM(12) Tcpip(4)
0x0E00000009000000080000000800000005000000010000000200000003000000040000000B00000006000000070000000A0000000C0000000D000000


**** End of log ****


Edited by CoolFairy, 13 May 2012 - 05:57 PM.


#4 CoolFairy

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Posted 14 May 2012 - 06:47 PM

My OS is windows xp sp2

Edited by CoolFairy, 14 May 2012 - 06:47 PM.


#5 boopme

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Posted 14 May 2012 - 09:22 PM

OK, thanks ,now run these,post the logs and tell me how it is.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.



b]Next run MBAM (MalwareBytes):[/b]

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on [color=blue]Malwarebytes Chameleon
and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 CoolFairy

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Posted 15 May 2012 - 06:46 PM

Here are the logs, they all found nothing
http://www.mediafire.com/?7689roq7b5lm3

Edited by CoolFairy, 15 May 2012 - 06:46 PM.


#7 CoolFairy

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Posted 18 May 2012 - 01:25 PM

No reply ? does that mean my computer is virus-free ?

#8 boopme

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Posted 18 May 2012 - 08:09 PM

Sorry for the delay. We should run one last scan..

then we will clear up some risky apps.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 CoolFairy

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Posted 23 May 2012 - 04:24 PM

I just used ESET OnlineScan but he only found suspicious files like keygen and some .exe I think my machine is virus free it start with normal speed now. The problem may be the HDD that is getting old
Thanks for your help

Edited by CoolFairy, 23 May 2012 - 04:24 PM.


#10 boopme

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Posted 23 May 2012 - 07:52 PM

OK,that an odd result. You can ask in the XP forum about diagnosing the drive if you like.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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