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Infected! Many Problems Need Help Dont know what to do?


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10 replies to this topic

#1 wymore

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Posted 13 May 2012 - 09:22 AM

Hello,

For the past few weeks, my computer has been taking 10 minutes to start. That is, when I turn on the computer, it boots into windows, then I am stuck at the desktop for 5 minutes before I can do ANYTHING. I am sure it is not a virus or malware. Sometimes it would give a message saying there is a problem with pfmod.dll. Also my windows updates fails to install correctly alot of times and i have problems installing programs too. Also i get alot of messages saying that EXPLORER.EXE and other programs stop responding and freeze up all the time.
Alot of times my computer will not let me select anything and it will freeze up and i have to manully restart the computer. The computer has gotten really slow for anything from internet to just trying to open something. Sometimes i have to wait up to 2-3 minutes just to open a program. Im not for sure what all is going on but i know my computer is not working properly since i let my cousin use the computer and he was looking up porn on the computer so im betting its a virus or malware.
If you could help me find whats wrong with my computer i would appreciate it alot. Thank you


System: Dell Dimension 4500, Windows Vista Ultimate, 1 GB memory, 250 GB Hard Drive

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#2 Broni

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Posted 13 May 2012 - 02:34 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 wymore

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Posted 13 May 2012 - 04:33 PM

Here is the results for SecurityCheck.exe as follows:


Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

SpywareBlaster 4.6
Spybot - Search & Destroy
SUPERAntiSpyware
Java™ 6 Update 29
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````

#4 wymore

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Posted 13 May 2012 - 04:38 PM

Here is the results from (FSS):


Farbar Service Scanner Version: 11-05-2012
Ran by John Wymore (administrator) on 13-05-2012 at 16:35:42
Running from "C:\Users\John Wymore\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\616D0V8Y"
Microsoft® Windows Vista™ Ultimate Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#5 wymore

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Posted 13 May 2012 - 04:48 PM

Results for MiniToolBox:


MiniToolBox by Farbar Version: 18-01-2012
Ran by John Wymore (administrator) on 13-05-2012 at 16:40:41
Microsoft® Windows Vista™ Ultimate Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

ARRIS TOUCHSTONE DEVICE = Local Area Connection 2 (Disconnected)
CNet PRO200WL PCI Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DELL-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ks.cox.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ks.cox.net
Description . . . . . . . . . . . : CNet PRO200WL PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-08-A1-2A-22-8D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f934:180c:1874:555f%8(Preferred)
IPv4 Address. . . . . . . . . . . : 68.103.119.209(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Sunday, May 13, 2012 5:05:26 AM
Lease Expires . . . . . . . . . . : Monday, May 14, 2012 5:05:25 AM
Default Gateway . . . . . . . . . : 68.103.118.1
DHCP Server . . . . . . . . . . . : 172.19.121.16
DHCPv6 IAID . . . . . . . . . . . : 167774369
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-58-B6-69-00-08-A1-2A-22-8D
DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ks.cox.net
Description . . . . . . . . . . . : isatap.ks.cox.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c0c:2117:bb98:882e(Preferred)
Link-local IPv6 Address . . . . . : fe80::c0c:2117:bb98:882e%9(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . : ks.cox.net
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4467:77d1::4467:77d1(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: cdns2.cox.net
Address: 68.105.28.12

Name: google.com
Addresses: 74.125.227.14
74.125.227.0
74.125.227.1
74.125.227.2
74.125.227.3
74.125.227.4
74.125.227.5
74.125.227.6
74.125.227.7
74.125.227.8
74.125.227.9



Pinging google.com [74.125.227.40] with 32 bytes of data:

Reply from 74.125.227.40: bytes=32 time=34ms TTL=57

Reply from 74.125.227.40: bytes=32 time=33ms TTL=57



Ping statistics for 74.125.227.40:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 33ms, Maximum = 34ms, Average = 33ms

Server: cdns2.cox.net
Address: 68.105.28.12

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=32ms TTL=56

Reply from 209.191.122.70: bytes=32 time=33ms TTL=56



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 32ms, Maximum = 33ms, Average = 32ms

Server: cdns2.cox.net
Address: 68.105.28.12

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
8 ...00 08 a1 2a 22 8d ...... CNet PRO200WL PCI Fast Ethernet Adapter
1 ........................... Software Loopback Interface 1
14 ...00 00 00 00 00 00 00 e0 isatap.ks.cox.net
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
13 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 68.103.118.1 68.103.119.209 20
68.103.118.0 255.255.254.0 On-link 68.103.119.209 276
68.103.119.209 255.255.255.255 On-link 68.103.119.209 276
68.103.119.255 255.255.255.255 On-link 68.103.119.209 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 68.103.119.209 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 68.103.119.209 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 1110 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
9 18 2001::/32 On-link
9 266 2001:0:4137:9e76:c0c:2117:bb98:882e/128
On-link
13 1010 2002::/16 On-link
13 266 2002:4467:77d1::4467:77d1/128
On-link
8 276 fe80::/64 On-link
9 266 fe80::/64 On-link
9 266 fe80::c0c:2117:bb98:882e/128
On-link
8 276 fe80::f934:180c:1874:555f/128
On-link
1 306 ff00::/8 On-link
9 266 ff00::/8 On-link
8 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/13/2012 07:45:23 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:38:35 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:29:57 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:14:42 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 05:15:03 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\WMIAPRPL.H> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/13/2012 05:15:03 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\WMIAPRPL.H> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/13/2012 05:13:37 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\0009\WMIAPRPL.INI> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/13/2012 05:13:36 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\0009\WMIAPRPL.INI> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/13/2012 05:13:34 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\0009> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/13/2012 05:13:34 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\WINDOWS\INF\WMIAPRPL\0009> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (05/13/2012 04:18:42 PM) (Source: Print) (User: John Wymore)
Description: The document http://www.bleepingcomputer.com/forums/topic453476.html, owned by John Wymore, failed to print on printer Dell Photo AIO Printer 926. Try to print the document again, or restart the print spooler.
Data type: LEMF. Size of the spool file in bytes: 1600720. Number of bytes printed: 0. Total number of pages in the document: 2. Number of pages printed: 1. Client computer: \\DELL-PC. Win32 error code returned by the print processor: http://www.bleepingcomputer.com/forums/topic453476.html0. http://www.bleepingcomputer.com/forums/topic453476.html1

Error: (05/13/2012 05:05:07 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/13/2012 05:04:58 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: SYSTEM)
Description:

Error: (05/13/2012 05:04:55 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (05/13/2012 05:03:57 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068

Error: (05/13/2012 05:03:55 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (05/13/2012 05:03:54 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068

Error: (05/13/2012 05:03:54 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068

Error: (05/13/2012 05:03:54 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068

Error: (05/13/2012 05:03:54 AM) (Source: Service Control Manager) (User: )
Description: AFD
aswRdr
aswSnx
aswSP
aswTdi
CSC
DfsC
NetBIOS
netbt
nsiproxy
OMCI
PSched
RasAcd
rdbss
SASDIFSV
SASKUTIL
Smb
spldr
tdx
Wanarpv6


Microsoft Office Sessions:
=========================
Error: (05/13/2012 07:45:23 AM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:38:35 AM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:29:57 AM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 07:14:42 AM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {7b66c8b4-16d4-4563-b646-45b0572063b3}

Error: (05/13/2012 05:15:03 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\WMIAPRPL.H

Error: (05/13/2012 05:15:03 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\WMIAPRPL.H

Error: (05/13/2012 05:13:37 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\0009\WMIAPRPL.INI

Error: (05/13/2012 05:13:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\0009\WMIAPRPL.INI

Error: (05/13/2012 05:13:34 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\0009

Error: (05/13/2012 05:13:34 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\WINDOWS\INF\WMIAPRPL\0009


=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
7-Zip 9.22beta
ABBYY FineReader 6.0 Sprint (Version: 6.00.1784.41616)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Advanced SystemCare 5 (Version: 5.0.0)
ATI Display Driver
avast! Free Antivirus (Version: 7.0.1426.0)
Conexant HSF V92 56K RTAD Speakerphone PCI Modem
Dell PC Fax
Dell Photo AIO Printer 926
Dell ResourceCD
Dell Security Advisor 3.0.10 (Version: 3.0.10)
Dell Tech Concierge Desk 5.0.26 (Version: 5.0.26)
Dell Tech Concierge Desk Extension 4.0.23 (Version: 4.0.23)
Device Simulation Framework 1.0.1 (Version: 1.0.1)
DriverMax 6 (Version: 6.1.0.163)
DSF-KitSetup (Version: 1.1.6001.0)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
ESET Online Scanner v3
Foxit Reader (Version: 5.1.0.1021)
HiJackThis (Version: 1.0.0)
ImgBurn (Version: 2.5.6.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
OpenAL
PS-Disk Monitoring Utility (Version: 1.8)
Revo Uninstaller 1.93 (Version: 1.93)
Security Task Manager 1.8d (Version: 1.8d)
Spybot - Search & Destroy (Version: 1.6.2)
SpywareBlaster 4.6 (Version: 4.6.0)
SUPERAntiSpyware (Version: 5.0.1142)
System Requirements Lab for Intel (Version: 4.5.3.0)
ThreatExpert Memory Scanner 1.0 (Version: 1.0.1.0)
Trojan Killer 2.1
Tweaking.com - Windows Repair (All in One) (Version: 1.5.4)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
VLC media player 1.1.11 (Version: 1.1.11)
Yahoo! Install Manager

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: ARRIS TOUCHSTONE DEVICE
Description: ARRIS TOUCHSTONE DEVICE
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ARRIS
Service: USB_RNDIS
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Creative Game Port
Description: Creative Game Port
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Creative Technology Ltd.
Service: ctgame
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name: USB Mass Storage
Description: USB Mass Storage
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Dell
Service: WUDFRd
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver


========================= Memory info: ===================================

Percentage of memory in use: 62%
Total physical RAM: 1022.15 MB
Available physical RAM: 387.59 MB
Total Pagefile: 1808.25 MB
Available Pagefile: 476.39 MB
Total Virtual: 2047.88 MB
Available Virtual: 1948.54 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:160.72 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-PC

Administrator Guest John Wymore


**** End of log ****

#6 wymore

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Posted 13 May 2012 - 05:09 PM

Here is the results for MalwareBytes:


Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.13.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
John Wymore :: DELL-PC [administrator]

Protection: Enabled

5/13/2012 4:51:30 PM
mbam-log-2012-05-13 (16-51-30).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 185027
Time elapsed: 10 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\John Wymore\AppData\Local\temp\is-EMMCE.tmp\bi.exe (PUP.BundleInstaller.BI) -> Quarantined and deleted successfully.

(end)

#7 Broni

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Posted 13 May 2012 - 05:39 PM

I still need aswMBR log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 wymore

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Posted 13 May 2012 - 06:27 PM

Here is a copy of the scan results for aswMBR.exe


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-13 17:23:27
-----------------------------
17:23:27.396 OS Version: Windows 6.0.6002 Service Pack 2
17:23:27.396 Number of processors: 1 586 0x204
17:23:27.396 ComputerName: DELL-PC UserName:
17:23:57.755 Initialize success
17:23:59.505 AVAST engine defs: 12051301
17:24:24.552 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
17:24:24.583 Disk 0 Vendor: WDC_WD2500JB-98GVA0 08.02D08 Size: 238475MB BusType: 3
17:24:24.693 Disk 0 MBR read successfully
17:24:24.740 Disk 0 MBR scan
17:24:24.771 Disk 0 Windows VISTA default MBR code
17:24:24.865 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 238473 MB offset 2048
17:24:24.912 Disk 0 scanning sectors +488394752
17:24:25.177 Disk 0 scanning C:\Windows\system32\drivers
17:25:04.130 Service scanning
17:26:32.927 Modules scanning
17:27:19.974 Disk 0 trace - called modules:
17:27:20.130 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS pciide.sys
17:27:20.193 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87026ac8]
17:27:20.833 3 CLASSPNP.SYS[88dcb8b3] -> nt!IofCallDriver -> [0x85e6f858]
17:27:20.896 5 acpi.sys[886f66bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x85e61b98]
17:27:22.474 AVAST engine scan C:\Windows
17:27:39.365 AVAST engine scan C:\Windows\system32
17:34:39.755 AVAST engine scan C:\Windows\system32\drivers
17:35:21.224 AVAST engine scan C:\Users\John Wymore
17:47:03.583 File: C:\Users\John Wymore\DoctorWeb\Quarantine\BetterInstaller.exe.vir **INFECTED** Win32:Ezula-AGE [Adw]
17:50:16.646 AVAST engine scan C:\ProgramData
17:54:26.490 Scan finished successfully
18:25:45.537 Disk 0 MBR has been saved successfully to "C:\Users\John Wymore\Desktop\MBR.dat"
18:25:45.615 The log file has been saved successfully to "C:\Users\John Wymore\Desktop\aswMBR.txt"

#9 Broni

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Posted 13 May 2012 - 08:59 PM

For starters your computer could use another 1GB of RAM.
Vista runs smoothly with at least 2GB of RAM.

I don't see anything malicious there. Just 1 item found by MBAM.
Your Event Viewer lists number of errors, which may indicate some issues with Windows installation.

Let's try something...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 wymore

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Posted 14 May 2012 - 09:13 AM

yes i still have the same problem

#11 Broni

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Posted 14 May 2012 - 06:45 PM

Go to "msconfig" and reverse all changes you just made.

It doesn't looks like your issue is caused by some infection so I suggest you create new topic in Windows forum.

My Website

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