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Can you fix a botched attempt at malware removal?


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#1 mystrylshada

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Posted 12 May 2012 - 07:56 PM

I had a major problem on my computer that would make it shut down as soon as it booted up. This was fixed with backing up to an earlier system restore point, but the computer was still showing major signs of malware. Examples: antivirus programs were shut down and could not be reasoned with; the internet was having trouble connecting.

A friend of mine who had done malware removal had me run a program called Combo Fix. Looking at some forums now and also the results, this was apparently not the right idea at the time. After the run of Combo Fix, nothing on my computer works. Every time I try to pull up any program, I get the error "Illegal operation attempted on a registry key that has been marked for deletion." Even trying to uninstall Combo Fix using Run option doesn't work; it throws up the same error.

I can't even get the registry log that Combo Fix threw up because I get this error message. I saved it, but closed it out and now I can't even open the saved notepad file. Any ideas how I can fix this?

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#2 CatByte

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Posted 12 May 2012 - 08:28 PM

reboot the computer and that error will go away

post the ComboFix log that will be located at C:\ComboFix.txt

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 18 May 2012 - 10:22 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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