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Youtube says I have IE7, but I have IE8


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#1 SoXfused

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Posted 12 May 2012 - 03:51 AM

Hello,

For the past week, whenever I go onto Youtube, I get a message that says, "You are using Microsoft Internet Explorer 7 web browser. Youtube is ending support for Internet Explorer 7 soon, update your browser now".

I have no idea why I'm getting this message when I have Internet Explorer 8! :huh: I even re-installed IE 8, and I'm STILL getting that message when I visit Youtube. :angry:

Does anyone have any suggestions?



Mod Edit: Moved from XP to Web Browsing/Email - Hamluis.

Edited by hamluis, 19 May 2012 - 04:09 PM.
Moved from Win 8 to XP - Hamluis.


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#2 Guest_Xircal_*

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Posted 12 May 2012 - 08:21 AM

Are you using Windows 8?

#3 SoXfused

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Posted 12 May 2012 - 09:24 AM

Are you using Windows 8?


My computer is Windows XP, but I have Internet Explorer 8.

#4 Guest_Xircal_*

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Posted 12 May 2012 - 09:34 AM


Are you using Windows 8?


My computer is Windows XP, but I have Internet Explorer 8.

You've posted in the Windows 8 forum, that's why I asked.

If you go to this site in IE, what result to get? http://whatsmyuseragent.com/

#5 SoXfused

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Posted 12 May 2012 - 10:17 AM

You've posted in the Windows 8 forum, that's why I asked.

If you go to this site in IE, what result to get? http://whatsmyuseragent.com/


Sorry, I guess I thought IE 8 and automatically thought Windows 8 instead of putting it in the XP forum. Sorry. :blush:

Here's what came up when I went to that link:

Your User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.4506.2152)

#6 Guest_Xircal_*

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Posted 12 May 2012 - 11:58 AM


You've posted in the Windows 8 forum, that's why I asked.

If you go to this site in IE, what result to get? http://whatsmyuseragent.com/


Sorry, I guess I thought IE 8 and automatically thought Windows 8 instead of putting it in the XP forum. Sorry. :blush:

Here's what came up when I went to that link:

Your User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.4506.2152)

OK, what you have to do here is to install .NET 4.0 You can either install it via the Windows Update site, or download the web installer from here: http://www.microsoft.com/en-us/download/details.aspx?id=17851

After you install it, go to the Windows Update site and check to see if there are any security patches for it available. The installer may not include those.

#7 SoXfused

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Posted 12 May 2012 - 01:31 PM

OK, what you have to do here is to install .NET 4.0 You can either install it via the Windows Update site, or download the web installer from here: http://www.microsoft.com/en-us/download/details.aspx?id=17851

After you install it, go to the Windows Update site and check to see if there are any security patches for it available. The installer may not include those.


OK, I just installed the .NET 4.0 and installed all the updates on the Windows Update site and I'm STILL getting that message when I go to Youtube telling me that I have IE7, even after restarting my computer.

#8 hamluis

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Posted 12 May 2012 - 01:45 PM

See http://productforums.google.com/forum/#!topic/youtube/Ad3rgKC_oZg .

Louis

#9 SoXfused

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Posted 12 May 2012 - 02:19 PM

See http://productforums.google.com/forum/#!topic/youtube/Ad3rgKC_oZg .

Louis


You're a genius!! :clapping: Problem solved!! Thank you so much! :thumbsup:

#10 hamluis

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Posted 13 May 2012 - 06:02 AM

I only searched...all thanks should go to those responsible for posting that link :).

Happy computing :).

Louis

#11 bartman1955

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Posted 19 May 2012 - 10:54 AM


See http://productforums.google.com/forum/#!topic/youtube/Ad3rgKC_oZg .

Louis


You're a genius!! :clapping: Problem solved!! Thank you so much! :thumbsup:



#12 bartman1955

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Posted 19 May 2012 - 10:57 AM

Iam new to this forum. I found it when searching for a solution to YouTube and another website messages telling me that I was using IE 7 or 8. I am using 9.0. I had the compatibility function turned on too. When I turned it off, problem solved. Why soes the compatibiloity thing cause this issue? Thanks for solving my problem.

#13 hamluis

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Posted 19 May 2012 - 04:08 PM

I can't sanwer that...I've never even thought of using compatibility mode in an O/S or browser.

I guess I've never found such useful or necessary to use.

I'll move this topic to a forum dealing with Web Browsing issues and such...maybe someone there knows :).

Louis




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