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Hi I'm new and in need of help


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#1 Bobby181

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Posted 12 May 2012 - 02:09 AM

Hi everyone, never thought I'd get infected but somehow a nasty something took over my computer.
I'm running Windows 7 professonial 64 bit. I have ESET Nod32 v5, mbam and such. So what happened is on May 8th after a big windows update my computer started acting up.

I got and error saying C:\Windows\system32\cmd.exe Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

It does this for almost all system admin tools like msconfig, Local Security Policy and running mbam. I cannot sucessfully run windows update. I tried booting in safe mode and running mbam and changing the permissions for my default user/admin account, mbam and eset found nothing and the permissions looked all set to default. I created a new admin account and deleted my orginal account, the new account is just as restricted. Any suggestions on what to do next?

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#2 narenxp

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Posted 12 May 2012 - 09:05 AM

Copy cmd.exe from C:\windows\system32 to desktop

Rename it to cmd.bat and launch it,if you can launch it,then we have another way

If you still receive access denied errors

Boot into safemode and try a system restore

good luck




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