H/P Pavilion dv-7 Notebook PC
600 GB HDD
6.00 GB RAM (5.8 usable)
64 bit operating system
Windows 7 Home Premium SP1
Windows Explorer 9
Mozilla Firefox 12.0
1. At random times, Windows stalls at startup.
2. At random times, Windows stops running suddenly.
3. Starts and runs fine in both safe modes.
The first symptom was I was taking a break from the pc when I noticed the fan was running on high speed as though a lot of processing was taking place. No downloading or anything else was taking place. That's when the first (quit during running occurred). Following that, I had to do a hard kill, etc. Then the no start would occur. The desktop would launch and that's all it would do. I would have to do a hard kill to power down the pc. When the system won't start up, I get a small error window which states to the effect that Windows is not responding. Normally, when it stops during running, I get the Firefox not repsponding. Both of these require a hard kill. If I boot up in safe mode and reboot in normal, all is well.
Everything was great until approximately 2 weeks ago when I downloaded a 7gb document via uTorrent. This was my first experience with that and I made multiple mistakes. The problems began shortly after download completion.
Viewing my task manager Immediately after download, I noticed 1 of 2 iexplore.exe files was near 500mb. I thought perhaps this was a result of my system being stuck in cybermud during my download attempts. I was using Explorer at the time though Firefox is my daily browser. I killed the process (iexplore.exe) and all appeared well. The problems began again 2-3 days later. I've been using only Firefox since the first experience.
Additionally, for the past 3 days, my desktop will reappear after it's 3 minute timed out. I set the 3 minutes in the "turn off the display" selection in Power Options.
No problems today other than the display issue.
I have run multiple H/P diagnostics tools in the included software in my H/P notebook. No problems found.
Reckon that's about all I can think of right now.
Any help will be truly appreciated,
After reading this newly discovered forum, I downloaded both spybot and hijack this. I configured and ran both per this forum's tutorials (thank you).
Spybot found nothing.
I scanned and saved to logs both my scan and startup list from hijack this.
Edited by bamashooter, 11 May 2012 - 11:13 PM.