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Virus infection


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15 replies to this topic

#1 karamferris

karamferris

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Posted 10 May 2012 - 10:19 PM

Hi there,

I have discovered a virus infection and have been unable to update or run Avira antivirus program.

I have attached the attach.txt and dds.txt files for your review, if you could please advise if there is anything further to be done on the computer ?

Kind Regards,

Kara

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 May 2012 - 12:23 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 15 May 2012 - 05:02 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 karamferris

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Posted 15 May 2012 - 06:57 AM

Hi there,

I just need a bit more time thanks I haven't had a chance to complete your actions...

Should be done by Friday.

Thanks,

Kara

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 May 2012 - 08:53 AM

thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 karamferris

karamferris
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Posted 17 May 2012 - 06:48 PM

Hi there,

I have completed instructions as requested and attached the log files for your review

The computer is doing much better now and antivirus software is updating and running

After the security check program I noticed that java hadnt been updated so I updated it

Is the computer clean now?

Thank so much for your assistance

ComboFix 12-05-16.02 - Home 17/05/2012 10:37:52.1.2 - x64
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.61.1033.18.3839.2748 [GMT 10:00]
Running from: c:\users\Home\Desktop\ComboFix.exe
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Home\Favorites\Videos.url
.
.
((((((((((((((((((((((((( Files Created from 2012-04-17 to 2012-05-17 )))))))))))))))))))))))))))))))
.
.
2012-05-17 00:47 . 2012-05-17 00:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-15 19:03 . 2012-04-13 08:46 8917360 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FED47289-D561-4A26-A320-A33F68FF75DE}\mpengine.dll
2012-05-12 23:54 . 2012-05-12 23:54 -------- d-----w- c:\users\Public\CyberLink
2012-05-11 01:36 . 2012-03-03 06:29 1541120 ----a-w- c:\windows\system32\DWrite.dll
2012-05-11 01:36 . 2012-03-03 06:29 320512 ----a-w- c:\windows\system32\d3d10_1core.dll
2012-05-11 01:36 . 2012-03-03 06:29 1837568 ----a-w- c:\windows\system32\d3d10warp.dll
2012-05-11 01:36 . 2012-03-03 06:29 902656 ----a-w- c:\windows\system32\d2d1.dll
2012-05-11 01:36 . 2012-03-03 05:40 1074176 ----a-w- c:\windows\SysWow64\DWrite.dll
2012-05-11 01:36 . 2012-03-03 05:40 1170944 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2012-05-11 01:36 . 2012-03-03 05:40 218624 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2012-05-11 01:36 . 2012-03-03 06:29 197120 ----a-w- c:\windows\system32\d3d10_1.dll
2012-05-11 01:36 . 2012-03-03 05:40 739840 ----a-w- c:\windows\SysWow64\d2d1.dll
2012-05-11 01:36 . 2012-03-03 05:40 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2012-05-11 01:36 . 2012-04-02 05:34 5504880 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-11 01:35 . 2012-04-02 04:46 3958128 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2012-05-11 01:35 . 2012-04-02 04:46 3902320 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2012-05-11 01:35 . 2012-04-02 03:01 3143680 ----a-w- c:\windows\system32\win32k.sys
2012-05-11 01:35 . 2012-03-17 07:55 75632 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-05-11 01:35 . 2012-03-30 11:09 1895280 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-05-11 01:35 . 2012-04-02 05:26 1732096 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2012-05-11 01:35 . 2012-04-02 05:24 1367552 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2012-05-11 01:35 . 2012-04-02 05:24 1393664 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
2012-05-11 01:35 . 2012-04-02 04:40 936960 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2012-05-11 01:35 . 2012-04-02 05:24 1402880 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
2012-05-11 01:28 . 2012-05-11 01:28 -------- d-----w- c:\program files\CCleaner
2012-05-11 00:30 . 2012-05-11 00:30 -------- d-----w- c:\programdata\LightScribe
2012-05-11 00:08 . 2012-05-11 00:08 -------- d-----w- c:\users\Home\AppData\Roaming\Malwarebytes
2012-05-11 00:08 . 2012-05-11 00:08 -------- d-----w- c:\programdata\Malwarebytes
2012-05-11 00:08 . 2012-05-11 00:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-05-11 00:08 . 2012-04-04 05:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-03-22 19:12 . 2012-03-22 19:12 4435968 ----a-w- c:\windows\SysWow64\GPhotos.scr
2012-03-01 06:54 . 2012-04-11 11:53 22896 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-03-01 06:45 . 2012-04-11 11:53 220672 ----a-w- c:\windows\system32\wintrust.dll
2012-03-01 06:40 . 2012-04-11 11:53 80896 ----a-w- c:\windows\system32\imagehlp.dll
2012-03-01 06:35 . 2012-04-11 11:53 5120 ----a-w- c:\windows\system32\wmi.dll
2012-03-01 05:49 . 2012-04-11 11:53 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-03-01 05:45 . 2012-04-11 11:53 158720 ----a-w- c:\windows\SysWow64\imagehlp.dll
2012-03-01 05:40 . 2012-04-11 11:53 5120 ----a-w- c:\windows\SysWow64\wmi.dll
2012-02-28 06:56 . 2012-04-11 11:56 2311168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 06:49 . 2012-04-11 11:56 1390080 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 06:48 . 2012-04-11 11:56 1493504 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 06:42 . 2012-04-11 11:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-28 01:18 . 2012-04-11 11:56 1799168 ----a-w- c:\windows\SysWow64\jscript9.dll
2012-02-28 01:11 . 2012-04-11 11:56 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2012-02-28 01:11 . 2012-04-11 11:56 1127424 ----a-w- c:\windows\SysWow64\wininet.dll
2012-02-28 01:03 . 2012-04-11 11:56 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2012-02-23 00:18 . 2010-02-23 08:39 279656 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2010-06-29 1689144]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2010-04-05 26102056]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-04-10 39408]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-05-18 2942976]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-05-18 2363392]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"HP KEYBOARDx"="c:\program files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE" [2009-07-14 715264]
"HP Remote Solution"="c:\program files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe" [2009-05-26 656896]
"SoundMAXPnP"="c:\program files (x86)\Analog Devices\Core\smax4pnp.exe" [2009-06-22 1314816]
"Buttons & OSDs control application gen3"="c:\program files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe" [2009-07-03 212992]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-02-02 98304]
"avgnt"="c:\program files (x86)\Avira\AntiVir Desktop\avgnt.exe" [2010-11-03 281768]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-10 35736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SASCORE]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-10 135664]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-09-09 86072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-10 135664]
R3 hidkmdf;Microsoft HID Class Shim for KMDF;c:\windows\system32\DRIVERS\hidkmdf.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2010-02-17 14920]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2010-02-17 12360]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files (x86)\Avira\AntiVir Desktop\sched.exe [2011-04-27 136360]
S2 CalendarSynchService;CalendarSynchService;c:\program files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2009-08-19 22072]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
S2 SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2010-04-28 120832]
S3 ACPIService;Buttons and OSDs ACPI driver gen2;c:\windows\system32\DRIVERS\OSDACPI.SYS [x]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [x]
S3 NW1950;NextWindow 1950 Touch Screen;c:\windows\system32\DRIVERS\NW1950.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-10 01:35]
.
2012-05-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-04-10 01:35]
.
2012-04-30 c:\windows\Tasks\HPCeeScheduleForHome.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-13 11:15]
.
2012-04-01 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2009-06-10 11:04]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAX"="c:\program files (x86)\Analog Devices\SoundMAX\soundmax.exe" [2009-06-22 3866624]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-07-27 2184520]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-18 767312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uLocal Page = c:\windows\system32\blank.htm
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_AU&c=94&bd=crossfire&pf=cndt
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.0.0.138
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{6F44AF95-3CDE-4513-AD3F-6D45F17BF324} - c:\program files (x86)\InstallShield Installation Information\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
c:\program files (x86)\Avira\AntiVir Desktop\avguard.exe
c:\program files (x86)\Canon\IJPLM\IJPLMSVC.EXE
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\program files (x86)\OpenOffice.org 3\program\soffice.exe
c:\program files (x86)\OpenOffice.org 3\program\soffice.bin
c:\program files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\JAN2OSD.exe
c:\program files (x86)\Hewlett-Packard\HP Desktop Keyboard\Keystatus.exe
c:\program files (x86)\Skype\Plugin Manager\skypePM.exe
c:\program files (x86)\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2012-05-17 11:08:33 - machine was rebooted
ComboFix-quarantined-files.txt 2012-05-17 01:08
.
Pre-Run: 404,114,796,544 bytes free
Post-Run: 404,243,058,688 bytes free
.
- - End Of File - - 0008E322820ECF677577B1D0471C0DDC

Attached Files


Edited by gringo_pr, 17 May 2012 - 09:11 PM.


#7 gringo_pr

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Posted 17 May 2012 - 09:11 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
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#8 gringo_pr

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Posted 20 May 2012 - 12:25 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#9 karamferris

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Posted 21 May 2012 - 04:56 AM

Hi there,

Yup just need more time, haven't had time - but I will be doing the actions you directed on Thursday afternoon

Thanks so much for all of your help :)

#10 gringo_pr

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Posted 21 May 2012 - 07:30 AM

ok no problem I will check on you in a couple of days - it will most likely get bumped again in that tile anyway


gringo
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#11 karamferris

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Posted 24 May 2012 - 07:47 AM

Hi there,

Looks like the scans are coming up clean

Is that all OK now?

Thanks for all your help!

Attached Files



#12 gringo_pr

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Posted 24 May 2012 - 11:03 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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#13 gringo_pr

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Posted 27 May 2012 - 06:24 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#14 karamferris

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Posted 27 May 2012 - 06:31 AM

Thanks, unfortunately as I was helping someone with their computer I don't have access to it anymore and wont be able to get access again I don't think - do you think it will be OK? I can try to get access to it again but I dont think it will be possible.

#15 gringo_pr

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Posted 27 May 2012 - 06:56 AM

Greetings


we are only half way thru the cleanup process -n it would be better for the computer if we do complete it



gringo
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