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External Drive case not recognizing hard drive


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#1 dimodica1

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Posted 09 May 2012 - 10:21 AM

I purchased a Sabrent 3.5 IDE external drive case so I can put in a Western Digital 500gb PATA drive. When we plug it into the USB port, it starts to recognize the drive and Windows 7 says that it is installing the driver and then we get the message driver installed failed. Anyone have any suggestions on how to make this recognized?

The manufactures website says the drive is recognized up to a 3tb and supports Standard Desktop 3.5″ IDE/PATA Desktop Hard Drives. It is a model ECS-U35K

Thanks

Paul DiModica

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#2 everready

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Posted 09 May 2012 - 04:26 PM

Hello dimodical,

Try opening up Disk Management with the external drive connected. See if Disk Management see the drive or not. If it sees the drive right click on the drive and try to initialize\format the drive.

Hope this helps

#3 noknojon

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Posted 10 May 2012 - 06:04 AM

My External Hard Drive is not recognized by my computer Complete with pictures -

Should do it -





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