Hi, I'm new to the forum and I'd like to first say I really appreciate this opportunity to get some help. My Gateway has been infected with something for months now it seems. (I'm far from a computer expert, but I did try a lot of various anti virus programs) Google also has been hijacked. A lot of times the computer would fail to even get to the sign on screen, so I've done the "restoring to an earlier point" option several times . The problem seems to have gotten worse over time, and about two weeks ago, no programs would load. No AOL, no Firefox, Media Player , and a lot of other random links that wouldn't activate such as certain things in the Control Panel. The little arrow in the task manager that points up was still there, but none of the things that are usually there were there anymore (except the volume and windows update, which I also couldn't load) I did system restore again a few times, which worked, but a few days ago it crashed while trying to restore and now the only dates available are recent ones that still have the same problem.
I've looked around the internet on another computer and tried a couple random things, such as disabling a lot, if not all of the startup programs from running, but still nothing. Even in Safe Mode, nothing really loads. Pictures will load but not music or videos. It doesn't seem like I can do much anything on my PC now. Did one of my virus scanners accidentally delete something important? Is there anything I can do short of doing a full factory restore? I apologize if I neglected to give any crucial information. Please just let me know what you need, and I'll try to provide it.
Edited by hamluis, 09 May 2012 - 05:42 PM.
Moved from Win 7 to Am I Infected - Hamluis.