I was getting help with what we thought was a virus, but in the end I was directed here. This is what I was told to post...
•Your graphics card may be having problems (screen freezing), and seeking advice to try and fix it if possible.
•Latest Graphics card driver for the card is below, and this version is installed.
•Driver version 188.8.131.5271
•ForceWare version 93.71
•Have previously run speccy & do not have another monitor available.
•Sound is not working either
Make sure you provide a link to this post in it, so the helpers there can follow what we have done.
The link to the post is http://www.bleepingcomputer.com/forums/topic451753.html/page__st__30__gopid__2692943#entry2692943
Any suggestions??? Thanks so much!