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Mouse won't stop clicking


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12 replies to this topic

#1 stbutt01

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Posted 08 May 2012 - 04:36 PM

Hello,

I have an HP 6730b notebook and I'm running Windows 7 Professional, 32-bit system.

About 6 months ago, my dog threw up on my keyboard and touchpad, completely ruining the keyboard and I replaced it myself. It worked with no problem. About a month after that, the left click of my touchpad stopped working and a month or so after that, I started having the following problem: At random, the mouse will just start clicking on anything the cursor goes over and this can last up to 5 minutes and then it will just stop. It isn't just the touchpad because I disactivated it and tried using a USB mouse, same problem. I updated all of my drivers in regards to the mouse and I eventually uninstalled the driver to the mouse and rebooted my computer to reinstall it, still no change. The problem can happen anytime during the day any number of times or I could go a day with no problems at all; it occurs with no rhyme or reason. This is what leads me to believe that it must be a virus? I've ran Spybot S&D, AVG, and Malwarebytes and any viruses they found still did not fix the problem. Can anyone tell me what the problem could be?

Thanks to anyone in advance,
Sean

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#2 Budapest

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Posted 09 May 2012 - 01:14 AM

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Elise

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Posted 13 May 2012 - 12:44 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#4 stbutt01

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Posted 13 May 2012 - 01:10 PM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Sean at 20:06:54 on 2012-05-13
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2972.1308 [GMT 2:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Sean\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\prevhost.exe
C:\PROGRA~1\MICROS~2\Office14\WINWORD.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Codecv Class: {6761b6f7-301d-4950-b76f-1c3e004c46f0} - c:\programdata\codecv\bhoclass.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Facebook Update] "c:\users\sean\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil11e_Plugin.exe -update plugin
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [QuickTime Plugin Install] c:\program files\quicktime\plugins\DeleteMe1.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Nikon Message Center 2] c:\program files\nikon\nikon message center 2\NkMC2.exe -s
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [<NO NAME>]
StartupFolder: c:\users\sean\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\sean\appdata\roaming\dropbox\bin\Dropbox.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} - hxxps://nac-4.cca-mitc.louisville.edu/auth/CCALogin.CAB
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{71CBDA75-CF36-4186-AC68-203DA2C3EDF0} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{71CBDA75-CF36-4186-AC68-203DA2C3EDF0}\3445F475E454 : DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{71CBDA75-CF36-4186-AC68-203DA2C3EDF0}\96E63796768647F577966696F583635373 : DhcpNameServer = 192.168.2.1 74.128.17.114 74.128.19.102
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\sean\appdata\roaming\mozilla\firefox\profiles\yptcxw8k.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\sean\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2010-7-16 26168]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-6-17 1153368]
R3 ATSwpWDF;AuthenTec TruePrint USB WBF WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2009-12-3 625224]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2010-1-13 6755840]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-10 4640000]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-2-15 158856]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-2 136176]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2011-6-12 31125880]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-6 129976]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-17 1343400]
.
=============== Created Last 30 ================
.
2012-05-08 07:52:52 -------- d-----w- c:\programdata\TrueSuite
2012-05-08 07:52:51 -------- d-----w- c:\windows\system32\wocaffe
2012-05-08 07:52:51 -------- d-----w- c:\program files\TrueSuite
2012-05-08 07:52:48 -------- d-----w- c:\programdata\Downloaded Installations
2012-05-06 00:55:02 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-05-06 00:54:59 157352 ----a-w- c:\program files\mozilla firefox\maintenanceservice_installer.exe
2012-05-06 00:54:59 129976 ----a-w- c:\program files\mozilla firefox\maintenanceservice.exe
2012-04-18 16:18:53 -------- d-----w- c:\program files\Synaptics
2012-04-15 16:16:39 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-15 16:16:39 19312 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-15 16:16:39 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-04-15 16:16:39 158720 ----a-w- c:\windows\system32\imagehlp.dll
.
==================== Find3M ====================
.
2012-04-04 13:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-04-02 04:46:44 3958128 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-02 04:46:44 3902320 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-02 02:43:16 2342400 ----a-w- c:\windows\system32\win32k.sys
2012-03-30 10:29:05 1287024 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-03-17 07:20:17 56688 ----a-w- c:\windows\system32\drivers\partmgr.sys
2012-03-03 05:40:21 1074176 ----a-w- c:\windows\system32\DWrite.dll
2012-03-03 05:40:10 1170944 ----a-w- c:\windows\system32\d3d10warp.dll
2012-03-03 05:40:09 739840 ----a-w- c:\windows\system32\d2d1.dll
2012-03-03 05:40:09 218624 ----a-w- c:\windows\system32\d3d10_1core.dll
2012-03-03 05:40:09 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2012-02-28 01:18:55 1799168 ----a-w- c:\windows\system32\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- c:\windows\system32\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-02-15 05:44:57 826368 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-15 04:22:43 177152 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-15 04:22:18 24064 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-14 10:09:44 1070352 ----a-w- c:\windows\system32\MSCOMCTL.OCX
.
============= FINISH: 20:07:51.42 ===============

#5 Elise

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Posted 13 May 2012 - 01:12 PM

Can you please also post the attach.txt log?

What makes you think this is malware related? Do you have any other symptoms?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#6 stbutt01

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Posted 13 May 2012 - 01:15 PM

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/11/2010 03:56:06
System Uptime: 5/13/2012 11:35:57 (9 hours ago)
.
Motherboard: Hewlett-Packard | | 30DD
Processor: Intel® Core™2 Duo CPU P8600 @ 2.40GHz | Intel® Genuine processor | 2401/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 297 GiB total, 191.665 GiB free.
D: is FIXED (FAT32) - 1 GiB total, 0.977 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Plus B210 series
Device ID: ROOT\MULTIFUNCTION\0009
Manufacturer: HP
Name: Photosmart Plus B210 series
PNP Device ID: ROOT\MULTIFUNCTION\0009
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0010
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0010
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0011
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0011
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0012
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0012
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Deskjet 3050 J610 series
Device ID: ROOT\MULTIFUNCTION\0013
Manufacturer: HP
Name: Deskjet 3050 J610 series
PNP Device ID: ROOT\MULTIFUNCTION\0013
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Deskjet 3050A J611 series
Device ID: ROOT\MULTIFUNCTION\0014
Manufacturer: HP
Name: Deskjet 3050A J611 series
PNP Device ID: ROOT\MULTIFUNCTION\0014
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Deskjet 3050 J610 series
Device ID: ROOT\MULTIFUNCTION\0015
Manufacturer: HP
Name: Deskjet 3050 J610 series
PNP Device ID: ROOT\MULTIFUNCTION\0015
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: ML320/1TURBO
Device ID: ROOT\MULTIFUNCTION\0016
Manufacturer: OKI DATA CORP
Name: ML320/1TURBO
PNP Device ID: ROOT\MULTIFUNCTION\0016
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0017
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0017
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0018
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0018
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Deskjet 3050 J610 series
Device ID: ROOT\MULTIFUNCTION\0019
Manufacturer: HP
Name: Deskjet 3050 J610 series
PNP Device ID: ROOT\MULTIFUNCTION\0019
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID:
Description: HP LaserJet P2055dn
Device ID: ROOT\MULTIFUNCTION\0020
Manufacturer:
Name: HP LaserJet P2055dn
PNP Device ID: ROOT\MULTIFUNCTION\0020
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510g-m
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: HP
Name: Officejet 4500 G510g-m
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510g-m
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: HP
Name: Officejet 4500 G510g-m
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: HP LaserJet P3005
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: Hewlett-Packard
Name: HP LaserJet P3005
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: HP LaserJet P2055dn
Device ID: ROOT\MULTIFUNCTION\0004
Manufacturer: Hewlett-Packard
Name: HP LaserJet P2055dn
PNP Device ID: ROOT\MULTIFUNCTION\0004
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0005
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0005
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Plus B210 series
Device ID: ROOT\MULTIFUNCTION\0006
Manufacturer: HP
Name: Photosmart Plus B210 series
PNP Device ID: ROOT\MULTIFUNCTION\0006
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0007
Manufacturer: HP
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0007
Service:
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Plus B210 series
Device ID: ROOT\MULTIFUNCTION\0008
Manufacturer: HP
Name: Photosmart Plus B210 series
PNP Device ID: ROOT\MULTIFUNCTION\0008
Service:
.
==== System Restore Points ===================
.
RP253: 4/15/2012 18:14:28 - Windows Modules Installer
RP254: 5/1/2012 19:38:25 - Scheduled Checkpoint
RP256: 5/10/2012 12:35:23 - Windows Modules Installer
RP257: 5/10/2012 12:38:05 - Windows Modules Installer
RP258: 5/10/2012 12:38:40 - Windows Modules Installer
RP259: 5/13/2012 11:47:24 - Windows Update
.
==== Installed Programs ======================
.
µTorrent
32 Bit HP CIO Components Installer
ACD/Labs Software in C:\Program Files\ACDFREE12\
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.1)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 5
Ask Toolbar
AuthenTec TrueSuite
AVG 2012
B209a-m
Barbarian Invasion
Bonjour
BufferChm
CameraHelperMsi
Codecv
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
Dropbox
erLT
ESET Online Scanner v3
Facebook Video Calling 1.2.0.159
Finale 2010
Google Chrome
Google Earth
Google Update Helper
GPBaseService2
HiJackThis
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Plus B209a-m All-In-One Driver Software 13.0 Rel .6
HP Print Projects 1.0
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Update
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
iTunes
Java Auto Updater
Java™ 6 Update 26
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Malwarebytes Anti-Malware version 1.61.0.1400
MarketResearch
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Communicator 2007 R2
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 11.0 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network
Nikon Message Center 2
Picture Control Utility
Premiumplay Codec-C
PS_AIO_06_B209a-m_SW_Min
QuickTime
Rome - Total War
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Shop for HP Supplies
Skype Click to Call
Skype™ 5.8
SmartWebPrinting
SolutionCenter
SonicShack Designer Adobe AIR version
Spotify
Spybot - Search & Destroy
Status
SuperNZB v4.0.6
Synaptics Pointing Device Driver
System Requirements Lab
Toolbox
TrayApp
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
ViewNX 2
WebReg
.
==== Event Viewer Messages From Past Week ========
.
5/8/2012 22:46:13, Error: Service Control Manager [7011] - A timeout (60000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
5/8/2012 13:36:44, Error: Service Control Manager [7011] - A timeout (60000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/8/2012 09:48:26, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/7/2012 15:10:35, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
5/6/2012 21:10:29, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
5/12/2012 19:43:33, Error: Microsoft-Windows-SharedAccess_NAT [34001] - The ICS_IPV6 failed to configure IPv6 stack.
5/12/2012 19:43:33, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.32, since the IP address is outside the 192.168.137.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
5/11/2012 18:48:50, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
5/10/2012 13:38:20, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
5/10/2012 00:22:17, Error: Service Control Manager [7011] - A timeout (60000 milliseconds) was reached while waiting for a transaction response from the Netman service.
.
==== End Of File ===========================

#7 stbutt01

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Posted 13 May 2012 - 01:17 PM

Every time I run Spybot S&D it detects a "DoubleClick" tracking cookie and everytime I tell it to fix the problem which is successfully does. Then immediately after, I'll run it again and it will detect the same thing and I fix it, run S&D again, etc.

#8 Elise

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Posted 13 May 2012 - 01:42 PM

Cookies really are harmless, but to be sure lets do also a few scans.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 stbutt01

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Posted 13 May 2012 - 01:54 PM

Would the cookie be the problem with my mouse?
Thanks

#10 Elise

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Posted 13 May 2012 - 02:05 PM

No, that is not possible. A cookie is a tiny text file that contains some information related to your browsing behavior.

regards, Elise


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#11 stbutt01

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Posted 14 May 2012 - 11:43 AM

The TDSS killer scan came up clean but my mouse was clicking like crazy during it.
Attached File  ComboFix.txt   327.31KB   1 downloads
The log for combofix was too long so i'll attach it

#12 Elise

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Posted 14 May 2012 - 12:12 PM

Hi, it seems the mouse issue is really a hardware problem, for which you'll have to start a new topic. We can however wrap up the malware part.

P2P WARNING
-------------------
Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 7u3.
  • Look for "JDK 7u3 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 Elise

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Posted 27 May 2012 - 03:29 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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