Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer locking up or slowing down unexpectedly


  • Please log in to reply
7 replies to this topic

#1 Insp. Bumstead

Insp. Bumstead

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:02 AM

Posted 08 May 2012 - 04:49 AM

Hello, all.

My computer has been acting up of late. It's been freezing up at random times (even if I am running nothing). Trying to open up Task Manager, I don't see anything that could be using the CPU, but yet it says that i'm running at 100% capacity. MalwareBytes isn't picking up anything. Neither is Avast.

Also, when I try to run anything Microsoft Office related I usually end up with a lot of lag. I'm not sure if these two are related, but I just thought I'd mention it.

Edited by boopme, 09 May 2012 - 11:49 AM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:02:02 AM

Posted 08 May 2012 - 04:07 PM

Hello, what is the Operating System?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Insp. Bumstead

Insp. Bumstead
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:02 AM

Posted 09 May 2012 - 12:16 AM

Hello, what is the Operating System?

Windows 7, 64 bit on a Dell Latitude D620
2GB RAM; Processor is Intel Core T5500, 1.67 GHz

#4 Insp. Bumstead

Insp. Bumstead
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:02 AM

Posted 10 May 2012 - 10:38 PM

No replies?

#5 Tek022

Tek022

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PIke Creek, DE
  • Local time:01:02 AM

Posted 11 May 2012 - 11:35 PM

Which version of Windows 7? Home Premium, Professional, or Ultimate?

Use Process Explorer to provide an overview of your running processes.

  • Download the .zip file and extract its contents to your desktop.
  • Double-click procexp.exe.
    • For Vista/7 users: Click File > Show Details for All Processes. Process Explorer will restart.
  • Click View > Select Columns and check the Command Line box. Click OK.
  • Try to reproduce the problematic behavior. Otherwise, use the computer normally until it happens on its own.
    • When you see the problem beginning to happen, click the Process Explorer taskbar button and immediately press the Space Bar to pause the program.
      Do not wait for the program window to appear before pressing the Space Bar.
  • Click File > Save As.... Save to your desktop as procexp.txt.
  • In this thread, click Add Reply and use the Attachments section to attach the .txt file to your next reply.
Note: Do not unpause or exit Process Explorer unless directed to.

Edited by Tek022, 12 May 2012 - 01:00 AM.


#6 Insp. Bumstead

Insp. Bumstead
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:02 AM

Posted 18 May 2012 - 02:58 AM

Process PID CPU Private Bytes Working Set Description Company Name Command Line
System Idle Process 0 0 K 24 K
System 4 2.71 164 K 1,604 K
Interrupts n/a 4.83 0 K 0 K Hardware Interrupts and DPCs
smss.exe 312 460 K 1,160 K
csrss.exe 404 0.03 2,356 K 4,684 K
wininit.exe 452 2,088 K 5,280 K
services.exe 512 1.16 7,984 K 11,760 K
svchost.exe 676 0.49 5,068 K 10,332 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch
WmiPrvSE.exe 4276 4,136 K 8,584 K
WmiPrvSE.exe 4472 0.32 5,492 K 10,080 K
nvvsvc.exe 764 2,008 K 4,588 K NVIDIA Driver Helper Service, Version 179.67 NVIDIA Corporation C:\Windows\system32\nvvsvc.exe
rundll32.exe 1084 0.03 3,436 K 8,176 K
svchost.exe 800 0.21 6,188 K 10,312 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k RPCSS
svchost.exe 888 0.03 22,672 K 20,004 K Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
audiodg.exe 5112 17,640 K 18,308 K
svchost.exe 940 0.41 45,688 K 53,024 K Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
dwm.exe 1804 13.29 50,568 K 64,608 K Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe"
svchost.exe 968 0.72 23,436 K 41,136 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs
taskeng.exe 2336 2,464 K 6,720 K
Core Temp.exe 2508 0.67 7,588 K 2,008 K
svchost.exe 784 0.36 8,276 K 13,988 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService
svchost.exe 1144 0.01 17,492 K 20,636 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService
AvastSvc.exe 1284 0.02 36,356 K 41,568 K avast! Service AVAST Software "C:\Program Files\Alwil Software\Avast5\AvastSvc.exe"
spoolsv.exe 1324 9,988 K 18,012 K Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe
taskhost.exe 1532 0.04 12,064 K 14,920 K Host Process for Windows Tasks Microsoft Corporation "taskhost.exe"
svchost.exe 1756 8,140 K 31,492 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
svchost.exe 1976 9.15 26,032 K 29,856 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
eEBSvc.exe 2412 0.02 5,568 K 8,048 K eEBAPI Core Process module SEIKO EPSON CORPORATION C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
armsvc.exe 2852 1,456 K 4,336 K Adobe Acrobat Update Service Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe"
AppleMobileDeviceService.exe 2896 0.03 3,476 K 9,724 K MobileDeviceService Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe"
ApplicationUpdater.exe 2944 1,744 K 4,984 K Application Updater Spigot, Inc. "C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe"
BBSvc.EXE 3000 4,048 K 9,324 K BingBar Service Microsoft Corporation. C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe
mDNSResponder.exe 3040 2,956 K 6,592 K Bonjour Service Apple Inc. "C:\Program Files\Bonjour\mDNSResponder.exe"
openvpnas.exe 2264 2.52 10,024 K 11,124 K C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe
hsssrv.exe 2636 0.02 3,868 K 9,620 K AnchorFree Inc. C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
hsswd.exe 3060 0.04 3,484 K 6,604 K C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe -product HSS
lkcitdl.exe 3092 0.02 3,872 K 8,164 K Part of Logos National Instruments, Inc. C:\Windows\SysWOW64\lkcitdl.exe
lkads.exe 3196 0.01 3,644 K 8,072 K lkads National Instruments Corporation C:\Windows\SysWOW64\lkads.exe
lktsrv.exe 3224 0.43 4,108 K 8,292 K lktsrv National Instruments Corporation C:\Windows\SysWOW64\lktsrv.exe
nimxs.exe 3260 4,684 K 10,460 K NI-PAL Service Manager National Instruments Corporation "C:\Program Files (x86)\National Instruments\MAX\nimxs.exe"
svchost.exe 3368 1,684 K 4,204 K Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k HPZ12
nidmsrv.exe 3448 0.01 3,796 K 8,068 K nidmsrv National Instruments Corporation "C:\Program Files (x86)\National Instruments\Shared\Security\nidmsrv.exe"
SystemWebServer.exe 3536 0.01 4,160 K 9,708 K System Web Server Daemon National Instruments Corporation "C:\Program Files (x86)\National Instruments\Shared\NI WebServer\SystemWebServer.exe" -system
tagsrv.exe 3564 0.80 6,472 K 13,036 K National Instruments Variable Engine National Instruments Corporation "C:\Program Files (x86)\National Instruments\Shared\Tagger\tagsrv.exe"
CTskMstr.exe 3728 0.04 4,428 K 8,928 K Pharos Systems ComTaskMaster Pharos Systems International "C:\PROGRA~2\PHAROS~1\Core\CTskMstr.exe"
svchost.exe 3776 1,628 K 4,128 K Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k HPZ12
stacsv64.exe 3932 0.24 8,476 K 9,012 K STacSV Module IDT, Inc. C:\Windows\system32\STacSV64.exe
svchost.exe 4012 4,716 K 9,404 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc
svchost.exe 4052 < 0.01 39,044 K 25,648 K Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k secsvcs
WLIDSVC.EXE 4088 0.01 8,160 K 16,420 K "C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE"
WLIDSVCM.EXE 3908 1,856 K 4,020 K
NicConfigSvc.exe 4060 3,296 K 8,548 K Internal Network Card Power Management Service Dell Inc. "C:\Program Files\Dell\QuickSet\NicConfigSvc.exe"
nimdnsResponder.exe 4372 2,500 K 6,728 K National Instruments Zeroconf Service National Instruments Corporation "C:\Program Files (x86)\National Instruments\Shared\mDNS Responder\nimdnsResponder.exe"
nipxism.exe 4396 4,672 K 9,724 K NI PXI Service Manager National Instruments Corporation C:\Windows\SysWOW64\nipxism.exe
ApplicationWebServer.exe 4464 0.01 2,804 K 8,216 K Application Web Server Daemon National Instruments Corporation "C:\Program Files (x86)\National Instruments\Shared\NI WebServer\ApplicationWebServer.exe" -user
niLxiDiscovery.exe 4832 2,136 K 5,916 K National Instruments LXI Discovery Service National Instruments Corporation "C:\Program Files (x86)\IVI Foundation\VISA\WinNT\NIvisa\niLxiDiscovery.exe"
SearchIndexer.exe 4688 32,632 K 22,372 K Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding
svchost.exe 5476 2,980 K 6,668 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
iPodService.exe 5592 0.03 3,740 K 8,304 K iPodService Module (64-bit) Apple Inc. "C:\Program Files\iPod\bin\iPodService.exe"
mbamservice.exe 448 0.36 111,952 K 41,020 K Malwarebytes Anti-Malware Malwarebytes Corporation "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"
lsass.exe 572 0.03 4,664 K 11,716 K Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe
lsm.exe 580 3,152 K 5,208 K
csrss.exe 468 1.01 7,988 K 20,168 K
winlogon.exe 544 3,332 K 7,808 K
explorer.exe 1828 10.80 55,448 K 95,768 K Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE
rundll32.exe 2000 2,756 K 6,812 K Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
sttray64.exe 1336 0.08 5,496 K 12,720 K Sigmatel Audio system tray application IDT, Inc. "C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray64.exe"
sidebar.exe 1400 3.81 39,528 K 58,280 K Windows Desktop Gadgets Microsoft Corporation "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
DTLite.exe 1948 3,584 K 11,096 K DAEMON Tools Lite DT Soft Ltd "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
KiesPDLR.exe 1044 34,112 K 30,464 K KiesPDLR "C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe"
quickset.exe 1904 10,420 K 14,548 K QuickSet Dell Inc. "C:\Program Files\Dell\QuickSet\quickset.exe"
ObjectDock.exe 1112 1.21 26,476 K 20,600 K ObjectDock Plus Stardock "C:\Program Files (x86)\Stardock\ObjectDock\ObjectDock.exe"
Dock64.exe 4580 1,904 K 4,856 K Dock64 Stardock "C:\Program Files (x86)\Stardock\ObjectDock\Dock64.exe"
procexp64.exe 4760 4.66 78,708 K 88,996 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\FrankB\Desktop\Pexp\procexp64.exe"
chrome.exe 2628 11.06 39,616 K 80,884 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
chrome.exe 2072 1.22 16,044 K 40,224 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/ --extension-process --renderer-print-preview --channel="2628.1.1883903619\1546111158" /prefetch:3
chrome.exe 1272 13,100 K 37,716 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/ --extension-process --renderer-print-preview --channel="2628.2.395781573\1848352535" /prefetch:3
chrome.exe 1712 16,260 K 40,576 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/ --extension-process --renderer-print-preview --channel="2628.3.1123221372\931406557" /prefetch:3
chrome.exe 3580 0.01 36,256 K 58,616 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=CacheListSize/CacheListSize_14/ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/WebStoreLinkExperiment/Disabled/ --renderer-print-preview --channel="2628.4.2021745322\678540610" /prefetch:3
chrome.exe 5064 4,368 K 35,652 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=plugin --plugin-path="C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll" --lang=en-US --channel="2628.5.1016563757\1244689261" /prefetch:4
chrome.exe 1720 0.02 8,532 K 43,328 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=plugin --plugin-path="C:\Users\FrankB\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.9.0.9216_0\npSkypeChromePlugin.dll" --lang=en-US --channel="2628.6.1575910444\1217433710" /prefetch:4
chrome.exe 5136 0.20 30,868 K 56,536 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=CacheListSize/CacheListSize_14/ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/WebStoreLinkExperiment/Disabled/ --renderer-print-preview --channel="2628.9.137684194\3165257" /prefetch:3
chrome.exe 5340 22.76 56,920 K 78,200 K Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --lang=en-US --force-fieldtest=CacheListSize/CacheListSize_14/ConnCountImpact/conn_count_6/ConnnectBackupJobs/ConnectBackupJobsEnabled/DnsImpact/default_enabled_prefetch/GlobalSdch/global_enable_sdch/IdleSktToImpact/idle_timeout_10/Instant/Inactive/Prerender/ContentPrefetchPrerender1/PrerenderFromOmnibox/OmniboxPrerenderEnabled/ProxyConnectionImpact/proxy_connections_32/SpdyCwnd/cwnd16/SpdyImpact/npn_with_spdy/WarmSocketImpact/warm_socket/WebStoreLinkExperiment/Disabled/ --renderer-print-preview --channel="2628.11.2071344787\303426705" /prefetch:3
hpwuschd2.exe 2344 1,224 K 4,028 K hpwuSchd Application Hewlett-Packard "C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe"
mbamgui.exe 2420 3,712 K 10,428 K Malwarebytes Anti-Malware Malwarebytes Corporation "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
realsched.exe 2460 2,612 K 1,296 K RealNetworks Scheduler RealNetworks, Inc. "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
DivXUpdate.exe 2584 6,568 K 15,576 K DivX Update "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
E_L20IC2.EXE 2600 1,936 K 7,140 K EPSON Status Monitor SEIKO EPSON CORPORATION "C:\Program Files (x86)\epson\BSTM\PG\E_L20IC2.EXE"
jusched.exe 2616 1,488 K 5,048 K Java™ Update Scheduler Sun Microsystems, Inc. "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
KiesTrayAgent.exe 4996 5,268 K 13,408 K Kies TrayAgent Application Samsung Electronics Co., Ltd. "C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe"
iTunesHelper.exe 5004 < 0.01 4,308 K 12,292 K iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
SearchSettings.exe 5096 0.05 3,240 K 9,012 K Search Settings Spigot, Inc. "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
openvpntray.exe 4964 3.99 21,364 K 38,792 K "C:\Program Files (x86)\Hotspot Shield\bin\openvpntray.exe" -nolaunchurl

Edited by boopme, 21 May 2012 - 10:31 AM.


#7 Insp. Bumstead

Insp. Bumstead
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:02 AM

Posted 21 May 2012 - 01:05 AM

Sorry, I just realized that you wanted it as an attachment, not pasted in the reply:

Here's the attachment:

Attached Files



#8 Tek022

Tek022

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PIke Creek, DE
  • Local time:01:02 AM

Posted 24 May 2012 - 12:50 AM

The programs that I see that are using up a lot of CPU are Google Chrome, Windows Explorer and the Desktop Window Manager (Aero effects). What were you doing when you paused Process Explorer?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users