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Being Redirected Everytime


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19 replies to this topic

#1 Artic

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Posted 08 May 2012 - 12:08 AM

Whenever I click on a link in my Gmail to go to see more of whatever the email is refering it instead takes me to the following "www.1URL.com". Is there a way to get rid of this "1URL"? Any and all help is greatly appreciated. Many thanks and God Bless.


[Moderator edit: post moved to more appropriate forum.jgw]

Edited by jgweed, 08 May 2012 - 07:31 AM.


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#2 Broni

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Posted 08 May 2012 - 10:44 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Artic

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Posted 08 May 2012 - 12:11 PM

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 31
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````

#4 Artic

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Posted 08 May 2012 - 12:14 PM

Farbar Service Scanner Version: 30-04-2012 01
Ran by Art (administrator) on 08-05-2012 at 13:07:09
Running from "C:\Users\Art\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#5 Artic

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Posted 08 May 2012 - 12:18 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Art (administrator) on 08-05-2012 at 13:16:44
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Art-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tampabay.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1F-C6-F9-E2-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c111:dfca:f4f0:b721%10(Preferred)
IPv4 Address. . . . . . . . . . . : 97.96.66.187(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, May 08, 2012 11:59:35 AM
Lease Expires . . . . . . . . . . : Tuesday, May 08, 2012 2:59:31 PM
Default Gateway . . . . . . . . . : 97.96.64.1
DHCP Server . . . . . . . . . . . : 10.204.64.1
DHCPv6 IAID . . . . . . . . . . . : 234889158
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-95-C3-77-00-1F-C6-F9-E2-2D
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.tampabay.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:6160:42bb::6160:42bb(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30ed:20e5:9e9f:bd44(Preferred)
Link-local IPv6 Address . . . . . : fe80::30ed:20e5:9e9f:bd44%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

Name: google.com
Addresses: 173.194.37.35
173.194.37.36
173.194.37.37
173.194.37.38
173.194.37.39
173.194.37.40
173.194.37.41
173.194.37.46
173.194.37.32
173.194.37.33
173.194.37.34


Pinging google.com [74.125.137.113] with 32 bytes of data:
Reply from 74.125.137.113: bytes=32 time=45ms TTL=45
Reply from 74.125.137.113: bytes=32 time=45ms TTL=45

Ping statistics for 74.125.137.113:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 45ms, Average = 45ms
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=110ms TTL=49
Reply from 72.30.38.140: bytes=32 time=102ms TTL=50

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 110ms, Average = 106ms
Server: dns-redir-lb-01.tampabay.rr.com
Address: 65.32.5.111

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 1f c6 f9 e2 2d ......NVIDIA nForce 10/100 Mbps Ethernet
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 97.96.64.1 97.96.66.187 20
97.96.64.0 255.255.248.0 On-link 97.96.66.187 276
97.96.66.187 255.255.255.255 On-link 97.96.66.187 276
97.96.71.255 255.255.255.255 On-link 97.96.66.187 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 97.96.66.187 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 97.96.66.187 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 1125 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:30ed:20e5:9e9f:bd44/128
On-link
12 1025 2002::/16 On-link
12 281 2002:6160:42bb::6160:42bb/128
On-link
10 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::30ed:20e5:9e9f:bd44/128
On-link
10 276 fe80::c111:dfca:f4f0:b721/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/08/2012 04:56:42 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).

Error: (05/08/2012 04:51:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (05/07/2012 11:09:43 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 11:09:41 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 11:09:37 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 11:09:37 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 10:58:04 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 10:58:04 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 10:57:36 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2012; Error = 0x80070422).

Error: (05/07/2012 10:57:27 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Removed AVG 2012; Error = 0x80070422).


System errors:
=============
Error: (05/03/2012 11:15:36 AM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (05/02/2012 06:09:19 PM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (05/01/2012 08:49:07 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:48:48 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:48:39 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:48:28 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:48:19 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:48:04 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:47:55 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (05/01/2012 08:47:46 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.


Microsoft Office Sessions:
=========================
Error: (05/08/2012 04:56:42 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422

Error: (05/08/2012 04:51:04 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8

Error: (05/07/2012 11:09:43 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled AVG 20120x80070422

Error: (05/07/2012 11:09:41 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled AVG 20120x80070422

Error: (05/07/2012 11:09:37 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled AVG 20120x80070422

Error: (05/07/2012 11:09:37 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled AVG 20120x80070422

Error: (05/07/2012 10:58:04 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved AVG 20120x80070422

Error: (05/07/2012 10:58:04 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved AVG 20120x80070422

Error: (05/07/2012 10:57:36 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved AVG 20120x80070422

Error: (05/07/2012 10:57:27 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VRemoved AVG 20120x80070422


=========================== Installed Programs ============================

µTorrent (Version: 2.2.0)
1-Click Answers
Acronis True Image Home (Version: 11.0.8101)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.235)
Adobe Reader 9.5.1 (Version: 9.5.1)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.0.1)
Apple Software Update (Version: 2.1.3.127)
AVG 2012 (Version: 12.0.2171)
AVG 2012 (Version: 12.0.2425)
AVG 2012 (Version: 2012.0.2171)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
CameraHelperMsi (Version: 13.30.1395.0)
Canon MP Navigator EX 3.1
Canon MX340 series MP Drivers
Canon MX340 series User Registration
Canon Speed Dial Utility
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
CCleaner (Version: 3.09)
Cheetah DVD Burner
Compatibility Pack for the 2007 Office system (Version: 12.0.4518.1014)
CyberLink DVD Suite Deluxe (Version: 7.0.2115)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DolbyFiles (Version: 2.0)
DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
EASEUS Partition Master 5.0.1 Server Edition
erLT (Version: 1.20.138.34)
Forté Agent (Version: 4.2)
Google Chrome (Version: 18.0.1025.168)
Google Earth (Version: 6.2.2.6613)
Google Update Helper (Version: 1.3.21.111)
GSpot Codec Information Appliance
Hardware Diagnostic Tools (Version: 6.0.5247.34)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP Advisor (Version: 3.3.9512.3162)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Games (Version: 1.0.0.71)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.1.3317)
HP MediaSmart Music/Photo/Video (Version: 3.1.3422)
HP MediaSmart SmartMenu (Version: 3.1.0.1)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.2.0)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.11.0)
HP Setup (Version: 1.2.3560.3170)
HP Support Assistant (Version: 6.1.12.1)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.001.000.014)
Hulu Desktop (Version: 0.9.9)
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Internet TV for Windows Media Center (Version: 4.2.2.0)
Jasc Paint Shop Pro 8 (Version: 8.10.0000)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 14.0.8117.416)
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Logitech Vid HD (Version: 7.2 (7259))
Logitech Webcam Software (Version: 2.0)
LogMeIn (Version: 4.1.1848)
LWS Facebook (Version: 13.30.1346.0)
LWS Gallery (Version: 13.30.1379.0)
LWS Help_main (Version: 13.30.1396.0)
LWS Launcher (Version: 13.30.1379.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.30.1395.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.30.1379.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.30.1346.0)
Magic ISO Maker v5.4 (build 0247)
MediaFACE II
Menu Templates - Starter Kit (Version: 9.4.6.0)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Digital Image Library 9 - Blocker (Version: 9.00.0000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office FrontPage 2003 (Version: 11.0.8173.0)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Photo Premium 10 (Version: 10.0.0706)
Microsoft Picture It! Library 10 (Version: 10.0.0706)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nero 9
Nero BurnRights (Version: 3.4.13.100)
Nero ControlCenter (Version: 9.0.0.1)
Nero Disc Copy Gadget (Version: 2.4.34.0)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero InfoTool (Version: 6.4.12.100)
Nero Installer (Version: 4.4.9.0)
Nero Recode (Version: 4.4.38.1)
Nero Rescue Agent (Version: 2.4.14.100)
Nero ShowTime (Version: 5.4.21.100)
Nero StartSmart (Version: 9.4.19.100)
NeroBurningROM (Version: 9.4.26.100)
NeroExpress (Version: 9.4.26.100)
neroxml (Version: 1.0.0)
NewsLeecher v3.9 Final
NVIDIA Drivers (Version: 1.5)
PictureMover (Version: 3.3.1.19)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Power2Go (Version: 6.0.3304)
PowerDirector (Version: 7.0.3503)
QuickPar 0.9 (Version: 0.9)
QuickTime (Version: 7.70.80.34)
Radmin Viewer 3.4 (Version: 3.40.0000)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Recovery Manager (Version: 5.5.2216)
Skype Click to Call (Version: 5.9.9216)
Skype™ 5.8 (Version: 5.8.158)
SnagIt 8 (Version: 8.2.2)
Sony Picture Utility (Version: 2.2.00.09190)
StormPredator 3.6 (Version: 3.6)
SUPERAntiSpyware (Version: 5.0.1134)
Update Installer for WildTangent Games App
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WildTangent Games App (HP Games) (Version: 4.0.5.36)
WinAVI All in One Converter (Version: 1.6.0.4147)
WinAVI Video Converter
Windows 7 Codec Pack 4.0.1 (Version: 4.0.1)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live OneCare safety scanner
Windows Live OneCare safety scanner (Version: 1.0.0.0)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
WinRAR archiver
Wondershare AllMyTube(Build 2.0.0.9) (Version: 2.0.0.9)
Wondershare YouTube Downloader(Build 1.3.10.1)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 5887.24 MB
Available physical RAM: 4214.11 MB
Total Pagefile: 11772.67 MB
Available Pagefile: 9953.86 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.61 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:728.91 GB) (Free:645.55 GB) NTFS
2 Drive d: () (Fixed) (Total:202.5 GB) (Free:143.13 GB) NTFS
8 Drive j: (Elements) (Fixed) (Total:149.05 GB) (Free:101.17 GB) NTFS

========================= Users: ========================================

User accounts for \\ART-PC

Administrator Art Guest
LogMeInRemoteUser


**** End of log ****

#6 Artic

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Posted 08 May 2012 - 12:25 PM

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.08.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Art :: ART-PC [administrator]

5/8/2012 1:21:52 PM
mbam-log-2012-05-08 (13-21-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 206047
Time elapsed: 2 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 Artic

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Posted 08 May 2012 - 01:00 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-08 13:29:11
-----------------------------
13:29:11.857 OS Version: Windows x64 6.1.7601 Service Pack 1
13:29:11.857 Number of processors: 4 586 0x502
13:29:11.858 ComputerName: ART-PC UserName: Art
13:29:14.194 Initialize success
13:43:21.767 AVAST engine defs: 12050800
13:59:27.136 The log file has been saved successfully to "C:\Users\Art\Desktop\aswMBR.txt"

#8 Artic

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Posted 08 May 2012 - 01:04 PM

All my test are complete and I will wait to hear from. Many thanks & God Bless'
Jenny

#9 Broni

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Posted 08 May 2012 - 01:09 PM

aswMBR log is incomplete.
Re-run it and be patient.
Let it finish.

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#10 Artic

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Posted 08 May 2012 - 06:52 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-08 13:29:11
-----------------------------
13:29:11.857 OS Version: Windows x64 6.1.7601 Service Pack 1
13:29:11.857 Number of processors: 4 586 0x502
13:29:11.858 ComputerName: ART-PC UserName: Art
13:29:14.194 Initialize success
13:43:21.767 AVAST engine defs: 12050800
13:59:27.136 The log file has been saved successfully to "C:\Users\Art\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-08 19:28:55
-----------------------------
19:28:55.587 OS Version: Windows x64 6.1.7601 Service Pack 1
19:28:55.587 Number of processors: 4 586 0x502
19:28:55.587 ComputerName: ART-PC UserName: Art
19:28:57.833 Initialize success
19:29:02.388 AVAST engine defs: 12050800
19:29:12.419 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000061
19:29:12.419 Disk 0 Vendor: WDC_WD10 01.0 Size: 953869MB BusType: 3
19:29:12.435 Disk 0 MBR read successfully
19:29:12.435 Disk 0 MBR scan
19:29:12.450 Disk 0 unknown MBR code
19:29:12.450 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
19:29:12.450 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 746403 MB offset 206892
19:29:12.482 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 207362 MB offset 1528841790
19:29:12.513 Disk 0 scanning C:\Windows\system32\drivers
19:29:20.750 Service scanning
19:29:38.066 Modules scanning
19:29:38.066 Disk 0 trace - called modules:
19:29:38.066 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll nvstor64.sys
19:29:38.081 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005b4f060]
19:29:38.081 3 CLASSPNP.SYS[fffff88001b8043f] -> nt!IofCallDriver -> [0xfffffa8005883e40]
19:29:38.081 5 ACPI.sys[fffff88000eea7a1] -> nt!IofCallDriver -> \Device\00000061[0xfffffa80058c3060]
19:29:40.234 AVAST engine scan C:\Windows
19:29:44.555 AVAST engine scan C:\Windows\system32
19:32:25.906 AVAST engine scan C:\Windows\system32\drivers
19:32:54.204 AVAST engine scan C:\Users\Art
19:37:26.986 File: C:\Users\Art\AppData\Roaming\SuperPump\updater.exe **INFECTED** Win32:Downloader-NXU [Trj]
19:38:09.044 AVAST engine scan C:\ProgramData
19:39:47.495 Scan finished successfully
19:46:52.580 Disk 0 MBR has been saved successfully to "C:\Users\Art\Desktop\MBR.dat"
19:46:52.580 The log file has been saved successfully to "C:\Users\Art\Desktop\aswMBR.txt"

#11 Artic

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Posted 08 May 2012 - 06:55 PM

I will wait to hear from you Broni and many thanks for helping me.

#12 Broni

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Posted 08 May 2012 - 07:01 PM

Which browser is getting redirected?

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

==================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#13 Artic

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Posted 08 May 2012 - 07:41 PM

The browser I use is Firefox and Internet Explorer

#14 Artic

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Posted 08 May 2012 - 08:18 PM

I ran the gmer scan and it said it found nothing. It scanned but produced no log report.

#15 Broni

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Posted 08 May 2012 - 08:37 PM

Do both browsers get redirected?

What about Bootkit Remover log?

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