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No sound at all?? Windows 7 ultimate 64-bit


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19 replies to this topic

#1 jwmghf

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Posted 07 May 2012 - 11:07 PM

Hey guys:

System was fine. Started it up this morning and all my sound was gone. I've re-installed the Asus drivers 50x. Tried the same in Safe Mode. I am using an external speaker set-up. They are Altec Lansing speakers. They have a powered sub and left and right main speakers and also left and right rear speakers. I don't have the rear speakers connected and I haven't for years(without issue).

Anyway, booted up this morning and I have no sound from Windows, the internet, or my music or movies. I'm dieing over here!!! I've read a bunch of stuff and nothing I've read works. I need some help.

Would a simple fix be to just buy an audio card???

Thanks

Edited by jwmghf, 08 May 2012 - 12:12 AM.


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#2 noknojon

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Posted 08 May 2012 - 12:11 AM

Please cross check if you have speakers enabled:

Let's try the following troubleshooting methods and verify if the issue is resolved.
Method 1.
Perform the task mentioned below to set speaker as default:
1. Go to Start and click on control Panel.
2. Click in Sound, then a new window will open up.
3. In the new windows click on the tab"Playback" and right click in the winodw and click on Show Disabled devices.
4. Now check if Speaker is listed there and right click on it and choose enable.
5. Highlight that speaker and click on "Set as Default"

Refer the articles below for more help:
http://windows.microsoft.com/en-US/windows7/help/music-sound
http://windows.microsoft.com/en-us/windows-vista/Tips-for-fixing-common-sound-problems

#3 jwmghf

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Posted 08 May 2012 - 12:24 AM

Followed your directions as posted.. speakers are enabled. What about method 2???

Edited by jwmghf, 08 May 2012 - 12:47 AM.


#4 kisk

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Posted 08 May 2012 - 12:48 AM

Have you checked the device manager to see if there are any errors? Surely you've check the plugs! Test with just headphones?
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#5 jwmghf

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Posted 08 May 2012 - 01:18 AM

No errors in device manager. The plugs are fine. I even changed my power supply outputs! The speakers I have don't have a headset plugin.(There about 10 years old.)

Edited by jwmghf, 08 May 2012 - 01:25 AM.


#6 noknojon

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Posted 08 May 2012 - 01:28 AM

Hi -
Can you please list the Maker and Model of the computer, other ideas may depend on this -

Thank You -

#7 jwmghf

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Posted 08 May 2012 - 02:02 AM

Hey N:

Here's most of the main ingredients.


Asus Rampage III Extreme
Intel Core I7 Extreme 980X
OCZ 12GB - DDR3 Triple Channel (somewhere around 16000)
Radeon HD 5970
WD Black series - 6 in total - a few running in LSI Raid (each 2TB)

Let me know if you need more info.

Edited by jwmghf, 08 May 2012 - 02:20 AM.


#8 Cataria

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Posted 08 May 2012 - 02:49 AM

Can you plug the headphones into the audio jack of the computer that the speakers are currently plugged into? Do you hear any sound with the headphones?

#9 kisk

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Posted 08 May 2012 - 02:57 AM

No errors in device manager. The plugs are fine. I even changed my power supply outputs! The speakers I have don't have a headset plugin.(There about 10 years old.)


Can you plug the headphones into the audio jack of the computer that the speakers are currently plugged into? Do you hear any sound with the headphones?


^^ this is what I meant :) You said your speakers are 10yo, there is a decent chance that your speakers or it's power supply is dead :wink:

Edited by kisk, 08 May 2012 - 03:04 AM.

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#10 jwmghf

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Posted 08 May 2012 - 02:58 AM

I'm going to look for headphone jacks that might work in the back of my computer. I'll post back.

Is this audio thing normally a problem?

Thanks

#11 jwmghf

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Posted 08 May 2012 - 03:18 AM

There not dead because when uninstalling and installing audio drivers around 50x, one time I got audio for as long as I kept windows running. When I shut down to go to bed and re-booted in the morning, I lost my sound again. I don't beleive it's my 10yr old speakers. I'll re-install windows and post back that the speakers weren't the issue, but, I'd rather fix the problem before I have to do that.

Edited by jwmghf, 08 May 2012 - 03:21 AM.


#12 kisk

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Posted 08 May 2012 - 03:21 AM

I'll re-install windows and post back that the speakers weren't the issue, but, I'd rather fix the problem before I have to do that.


No one asked you to reinstall Windows to prove your speakers work. We're simply trying to rule out variables here.....
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#13 jwmghf

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Posted 08 May 2012 - 03:46 AM

Thanks Kisk.

I am just tired of the responses that don't fix my issue. I've been at this for 2 days. I'm at my wits end.

Edited by jwmghf, 08 May 2012 - 03:53 AM.


#14 kisk

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Posted 08 May 2012 - 11:49 AM

Ok, so you tested with headphones then?

Even if the speakers "work" you could have a loose connection/pinched wire/cat chewed them up... Testing with headphones would rule this out then we can move forward.
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#15 jwmghf

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Posted 08 May 2012 - 02:20 PM

I connected a set of headphones and I'm still getting no sound. I'll be at this for a while now...

Edited by jwmghf, 08 May 2012 - 02:24 PM.





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