Let me introduce myself, my name is Mike. I'm not a computer expert, however I do know my way around a computer and can perform and follow instructions for the most part. Now on to the problem.
Her Computer Specs:
Windows Xp HOME Edition (SP2)
Intel Celeron D @ 3.20 Ghz
A friend of mine asked me to look at her computer, she claims it was running 'slow'. Upon boot up I notice this is a very old computer (222 MB RAM and an Intel Celeron D Processor ), besides that she was infected with what looked like an adware virus, telling her she cannot connect to the internet, her computer is infected, and that purchasing the advertised virus remover was the only solution (screw that!). I was able to get Malwarebyes installed through safe mode from a USB drive, however MBAM rules were about 5 months old. MBAM was able to remove the virus (as far as I can tell!), however I am now receiving a "Limited or No Connectivity" popup, and I am unable to connect to the internet.
I am assuming the virus(es) did something to her internet connection, disabling, corrupting, or deleting some important files! I come here today asking you guys with some help on this, any and all help will be much appreciated!
I will post some logs here, a Malwarebytes log (note - I was able to get malwarebytes updated manually, so I will post a new log with a new scan), and a SuperAntiSpyware log (attached via txt file). Hopefully her computer is cleaned up after MBAM and SAS ran their course. Thanks for looking!
Edited by Mike Davalos, 07 May 2012 - 06:47 PM.