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smart hdd/data recovery virus


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9 replies to this topic

#1 aqua_ice

aqua_ice

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Posted 07 May 2012 - 04:30 PM

Hello,

Yesterday I turned on my computer to find that I had the Smart HDD virus/data_recovery. I followed all the steps that I found on here... safe mode with networking > rkill > kaspersky tdss killer > malwarebytes > unhide. I regained control of my computer...tdss killer didn't find any threats so i continued with malwarebytes. Malwarebytes found 3 threats: 1 trojan.porndialer and 2 PUM.hijack.startmenu. I removed all 3. after i ran the whole process above, i had all my stuff back and ran malwarebytes in safe mode one more time and it came back with no threats.

Booted my computer normally and everything seemed ok, except i still have the data_recovery icon in my desktop as well as in my quicklaunch bar. I deleted the data_recovery file in my start menu. When I right click the desktop icon and choose properties the target location is a .exe file...however when i go to the location it is a .rar file, also when I try to click any other tab while in properties i get :

"the name 'C:/programdata......exe' specified in the target box is not valid. make sure the path and file name are correct".

My question is, can I just delete the desktop icon and quicklaunch icon and be fine.....or is my computer still somehow infected?

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#2 Broni

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Posted 07 May 2012 - 06:49 PM

Welcome aboard Posted Image

can I just delete the desktop icon and quicklaunch icon and be fine

Yes you can but we better run some checks...

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 aqua_ice

aqua_ice
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Posted 08 May 2012 - 04:03 PM

Hello, thank you so much for your help :lol: ...here are my results:


SECURITY CHECK:

Results of screen317's Security Check version 0.99.24
Windows Vista x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player ( 10.0.22.87) Flash Player Out of Date!
Mozilla Firefox (3.0.14) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Windows Defender MSASCui.exe
windows defender MpCmdRun.exe
Rogers Online Protection Rogers Online Protection Fws.exe
Rogers Online Protection Rogers Online Protection AVG Identity Protection\agent\Bin\AVGIDSAgent.exe
Rogers Online Protection Rogers Online Protection rps.exe
Rogers Online Protection Rogers Servicepoint Agent RogersServicepointAgent.exe
Rogers Online Protection Rogers Online Protection RpsSecurityAwareR.exe
Rogers Online Protection Rogers Servicepoint Agent ServicepointService.exe
Rogers Online Protection Rogers Servicepoint Agent RogersServicepointAgentComHandler.exe
Rogers Online Protection Rogers Online Protection AVG Identity Protection\agent\Bin\AVGIDSMonitor.exe
``````````End of Log````````````

-----------------------------------------------------------------------------------------------------------

FARBAR SERVICE SCANNER

Farbar Service Scanner Version: 08-05-2012
Ran by Dee (administrator) on 08-05-2012 at 16:52:14
Running from "C:\Users\Dee\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll
[2008-01-20 22:49] - [2008-01-20 22:49] - 0024576 ____A (Microsoft Corporation) ACB62BAA1C319B17752553DF3026EEEB

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll
[2009-09-17 16:00] - [2009-04-11 03:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7

C:\Windows\System32\drivers\afd.sys
[2012-02-15 03:53] - [2012-01-03 10:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2011-04-15 00:57] - [2011-03-02 12:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2009-09-17 16:00] - [2009-04-11 03:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2009-09-17 15:59] - [2009-04-11 03:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2008-01-20 22:47] - [2008-01-20 22:47] - 0128000 ____A (Microsoft Corporation) 4FF71B076A7760FE75EA5AE2D0EE0018

C:\Windows\System32\vssvc.exe
[2009-09-17 16:01] - [2009-04-11 03:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2009-09-17 15:59] - [2009-04-11 03:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2009-09-17 16:00] - [2009-04-11 03:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll
[2009-09-30 23:24] - [2009-08-06 22:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D

C:\Windows\System32\qmgr.dll
[2009-09-17 16:01] - [2009-04-11 03:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2009-09-17 16:00] - [2009-04-11 03:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2009-09-17 16:00] - [2009-04-11 03:11] - 0166912 ____A (Microsoft Corporation) 18918613E63F387CDE4D95CA7D49DCF7

C:\Program Files\Windows Defender\MpSvc.dll
[2008-01-20 22:47] - [2008-01-20 22:47] - 0383544 ____A (Microsoft Corporation) 7D2A43E8FDF725A1133F6C6056A72CDC

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-09-17 16:01] - [2009-04-11 03:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****

-------------------------------------------------------------------------------------------------------------

MINI TOOLBOX

MiniToolBox by Farbar Version: 18-01-2012
Ran by Dee (administrator) on 08-05-2012 at 16:54:50
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® WiFi Link 5100 AGN = Wireless Network Connection (Connected)
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dee-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-21-6B-61-0B-0C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : May-08-12 2:23:49 PM
Lease Expires . . . . . . . . . . : May-15-12 2:23:51 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-24-7E-24-F7-F9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-23-8B-6D-60-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: dns.rnc.net.cable.rogers.com
Address: 64.71.255.198

Name: google.com
Addresses: 74.125.226.33
74.125.226.32
74.125.226.39
74.125.226.41
74.125.226.46
74.125.226.35
74.125.226.34
74.125.226.40
74.125.226.37
74.125.226.38
74.125.226.36



Pinging google.com [74.125.226.40] with 32 bytes of data:

Reply from 74.125.226.40: bytes=32 time=11ms TTL=57

Reply from 74.125.226.40: bytes=32 time=12ms TTL=57



Ping statistics for 74.125.226.40:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 11ms, Maximum = 12ms, Average = 11ms

Server: dns.rnc.net.cable.rogers.com
Address: 64.71.255.198

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=61ms TTL=54

Reply from 209.191.122.70: bytes=32 time=59ms TTL=54



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 59ms, Maximum = 61ms, Average = 60ms

Server: dns.rnc.net.cable.rogers.com
Address: 64.71.255.198

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Reply from 127.0.0.1: bytes=32 time=3ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 2ms, Maximum = 3ms, Average = 2ms

===========================================================================
Interface List
13 ...00 21 6b 61 0b 0c ...... Intel® WiFi Link 5100 AGN
12 ...00 24 7e 24 f7 f9 ...... Bluetooth Device (Personal Area Network)
10 ...00 23 8b 6d 60 66 ...... Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.11 281
192.168.0.11 255.255.255.255 On-link 192.168.0.11 281
192.168.0.255 255.255.255.255 On-link 192.168.0.11 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.11 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.11 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [44032] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/08/2012 04:53:50 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DEE\DESKTOP\MINITOOLBOX.EXE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/08/2012 04:53:50 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DEE\DESKTOP\MINITOOLBOX.EXE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/08/2012 04:52:09 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DEE\DESKTOP\FSS.EXE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/08/2012 04:52:09 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DEE\DESKTOP\FSS.EXE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (05/08/2012 02:24:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/08/2012 03:03:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/08/2012 01:31:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/08/2012 01:30:40 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (05/08/2012 01:23:35 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/07/2012 11:46:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (05/08/2012 02:24:15 PM) (Source: Service Control Manager) (User: )
Description: StarOpen

Error: (05/08/2012 02:23:40 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue192.168.2.3:63331

Error: (05/08/2012 02:23:40 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue192.168.2.2:63331

Error: (05/08/2012 03:20:17 AM) (Source: Microsoft-Windows-LanguagePackSetup) (User: SYSTEM)
Description: 0x800f0825fr-FR

Error: (05/08/2012 03:08:01 AM) (Source: Service Control Manager) (User: )
Description: Windows Presentation Foundation Font Cache 3.0.0.0%%1053

Error: (05/08/2012 03:08:01 AM) (Source: Service Control Manager) (User: )
Description: 30000Windows Presentation Foundation Font Cache 3.0.0.0

Error: (05/08/2012 03:03:14 AM) (Source: Service Control Manager) (User: )
Description: StarOpen

Error: (05/08/2012 03:02:57 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue192.168.2.3:63331

Error: (05/08/2012 03:02:57 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue192.168.2.2:63331

Error: (05/08/2012 01:54:20 AM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

DigitalPersona Personal 3.1.0 (Version: 3.1.0.3276)
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204 (Version: 6.0.1.6204)
HP MediaSmart SmartMenu (Version: 2.0.8)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA HD Audio Driver 1.2.24.0 (Version: 1.2.24.0)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
PerfectDisk 10 Professional (Version: 10.0.110)
ProtectSmart Hard Drive Protection (Version: 3.10.1.7)
PVSonyDll (Version: 1.00.0001)
RPS RpsCore64 (Version: 9.0.49)
Synaptics Pointing Device Driver (Version: 15.0.17.4)
Validity Sensors software (Version: 2.7.500)
Windows Driver Package - ENE (enecir) HIDClass (09/04/2008 2.6.0.0) (Version: 09/04/2008 2.6.0.0)

========================= Devices: ================================

Name: 6TO4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: isatap.Belkin
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: isatap.Belkin
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: isatap.{0AE5222A-0D33-427B-917D-A9B8AF380D8B}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 76%
Total physical RAM: 4092.25 MB
Available physical RAM: 975 MB
Total Pagefile: 8387.74 MB
Available Pagefile: 5457.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3996.67 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:286 GB) (Free:127.14 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:12.09 GB) (Free:1.91 GB) NTFS

========================= Users: ========================================

User accounts for \\DEE-PC

Administrator Dee Guest


**** End of log ****

-----------------------------------------------------------------------------------------------------------

MBAM

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.08.09

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Dee :: DEE-PC [administrator]

Protection: Enabled

08/05/2012 4:57:59 PM
mbam-log-2012-05-08 (16-57-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 224587
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 Broni

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Posted 08 May 2012 - 04:23 PM

...and aswMBR...

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#5 aqua_ice

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Posted 08 May 2012 - 04:59 PM

aswMBR: not sure if the scan finished...there was no indication, it just stopped there.


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-08 17:18:40
-----------------------------
17:18:40.398 OS Version: Windows x64 6.0.6002 Service Pack 2
17:18:40.398 Number of processors: 2 586 0x1706
17:18:40.399 ComputerName: DEE-PC UserName: Dee
17:18:46.986 Initialize success
17:19:25.585 AVAST engine defs: 12050801
17:20:03.979 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
17:20:03.982 Disk 0 Vendor: FUJITSU_MHZ2320BH_G2 8909 Size: 305245MB BusType: 3
17:20:03.993 Disk 0 MBR read successfully
17:20:03.997 Disk 0 MBR scan
17:20:04.072 Disk 0 unknown MBR code
17:20:04.075 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 292861 MB offset 63
17:20:04.103 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 12380 MB offset 599781376
17:20:04.143 Disk 0 scanning C:\Windows\system32\drivers
17:20:29.331 Service scanning
17:21:04.350 Modules scanning
17:21:04.371 Disk 0 trace - called modules:
17:21:04.411 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys acpi.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
17:21:04.419 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004feb340]
17:21:04.430 3 CLASSPNP.SYS[fffffa6000a29c33] -> nt!IofCallDriver -> [0xfffffa8004de99e0]
17:21:04.440 5 hpdskflt.sys[fffffa60019e50ee] -> nt!IofCallDriver -> [0xfffffa8004bf66e0]
17:21:04.451 7 acpi.sys[fffffa60008c5fde] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004bf8060]
17:21:05.792 AVAST engine scan C:\Windows
17:21:11.470 AVAST engine scan C:\Windows\system32
17:29:42.327 AVAST engine scan C:\Windows\system32\drivers
17:30:16.500 AVAST engine scan C:\Users\Dee
17:38:24.183 Disk 0 MBR has been saved successfully to "C:\Users\Dee\Desktop\MBR.dat"
17:38:24.256 The log file has been saved successfully to "C:\Users\Dee\Desktop\aswMBRresults.txt"

#6 Broni

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Posted 08 May 2012 - 05:03 PM

So far all looks clean :)

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#7 aqua_ice

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Posted 08 May 2012 - 10:58 PM

When I ran TFC I had to reboot my computer and got a blue screen stating a problem had been detected which was: "modification of system code or critical data structure was detected"
I restarted like it suggested and 2 new icons appeared on my desktop...not really sure what they're for. They are both called "desktop.ini" notepad files.

-----------------------------------------------------------------------

ESET RESULTS:

C:\Users\Dee\AppData\Local\Temp\jar_cache8395018754870011265.tmp Java/Exploit.CVE-2011-3544.AT trojan deleted - quarantined
C:\Users\Dee\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\18\519f012-45bd9521 probably a variant of Java/TrojanDownloader.OpenStream.NCC trojan cleaned by deleting - quarantined
C:\Users\Dee\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\4\1a50e184-1cf4d1c0 multiple threats deleted - quarantined

#8 Broni

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Posted 08 May 2012 - 11:28 PM

They are both called "desktop.ini" notepad files.

Open Windows Explorer, go Tools>Folder options>View tab and checkmark "Hide protected operating system files".
OK your way out.

Your Firefox is very outdated.
If you don't use it, uninstall it.
If you use it install the newest version.

Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/04/27/download-the-latest-adobe-flash-for-firefox-and-ie-without-any-extras/

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=============================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#9 aqua_ice

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Posted 09 May 2012 - 05:13 PM

I did everything you have outlined, my last mbam scan came out all clear. Thank you so much for your help! I greatly appreciate your time. Thanks again :hug: :thumbsup:

#10 Broni

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Posted 09 May 2012 - 05:28 PM

You're very welcome Posted Image

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