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installing W7 on new harddrive help


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#1 SticksOfBacon

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Posted 07 May 2012 - 01:20 PM

Hello all, I recently purchased a new HDD drive for my HP laptop. I was able back-up my data and create the restore disc. Once I install the new Harddrive and go through system recovery on the new HDD once the computer reboots to install W7 it does nothing. all it does is displays the HP emblem and the esc key does not do anything. Am I missing something? I hope I explained my problem well enough, any suggestion would be great. thanks!

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#2 everready

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Posted 07 May 2012 - 02:15 PM

Hello SticksofBacon,

Could you provide us with a little more information. We need the HP model and serial number as well as the Windows 7 version you are installing. Additionally, could you describe why you had to replace the HDD? Were you have boot issues or what. Also, what kind of backup did you make, just a copy of your important files or did you use a backup program?

The reason I ask is that some laptop models make a restore disk, but it works in unison with the recovery partition on the original hard disk. Need your system information in order to research the recover method your HP laptop model will utilize. Type of backup is important because when it comes time to move the files back some backups can just be copied back, and some need the backup program that created them in order to restore the files.

#3 SticksOfBacon

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Posted 07 May 2012 - 02:30 PM

Hello everready thanks for replying. The laptop is a HP G72-250us, the serial number I don't have on me at the moment (at work). the OS is Windows 7 home 64 bit, the hard drive has an "Smart Hard Disk error (301)" on startup. The weird thing is this error occured when HP prompted me to do an yearly backup in which I did ever since the Hard drive has been acting up.

as for any backups any data I store on the HDD has been saved onto an External so I'm not concerned about missing any files. Hope this information helps

#4 Guest_Xircal_*

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Posted 07 May 2012 - 02:56 PM

Here's the HP Support site for that model which is always wise to have to hand.

In the first instance though, I suggest using the HP's own diags to test the HD, instructions here: Hard Drive Self Test

You can download all the drivers you need from here: Software & Driver Downloads - HP G72-250US Notebook PC

#5 SticksOfBacon

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Posted 07 May 2012 - 03:45 PM

Here's the HP Support site for that model which is always wise to have to hand.

In the first instance though, I suggest using the HP's own diags to test the HD, instructions here: Hard Drive Self Test

You can download all the drivers you need from here: Software & Driver Downloads - HP G72-250US Notebook PC


I tried doing the HD test and it shoots out an error that it cannot be fixed, and to contact HP for further assistance. I haven't tried a factory reset on the old HDD but I doubt it'll fix the problem.

#6 coxchris

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Posted 07 May 2012 - 04:37 PM

That error (SMART error) is letting you know that It a bad HDD. If you got it recently I would take it back to the store. I would simply say if the store ask "I run HP diagnostic tests and It didn't passed" SMART 301 error message.

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#7 everready

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Posted 07 May 2012 - 04:45 PM

Hello StickofBacon,

The new hard drive is probably unformatted and the system can't recognize it and perform a HD test. Most new hard drives I have bought are unformatted out of the box. The recovery disc you created does not have a command prompt available to start Diskpart and partition and format the new hard drive.

I still do not understand what the problem was with the original hard drive, if it failed completely or what ? If you can't boot into Windows Desktop with old hard drive you can restore the PC to its original condition using the old hard drive and f11 key as out lined in this hp article.

Restore the PC to its original condition using the f11 key if Windows 7 is not accessible

If I were you I would try that first and see what happens. Also, I am unsure if the recovery disc you created will work on a hard drive that does not have a HP recovery partition. Maybe some other forum member can enlighten use on that issue.

#8 SticksOfBacon

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Posted 07 May 2012 - 04:59 PM

Hello StickofBacon,

The new hard drive is probably unformatted and the system can't recognize it and perform a HD test. Most new hard drives I have bought are unformatted out of the box. The recovery disc you created does not have a command prompt available to start Diskpart and partition and format the new hard drive.

I still do not understand what the problem was with the original hard drive, if it failed completely or what ? If you can't boot into Windows Desktop with old hard drive you can restore the PC to its original condition using the old hard drive and f11 key as out lined in this hp article.

Restore the PC to its original condition using the f11 key if Windows 7 is not accessible

If I were you I would try that first and see what happens. Also, I am unsure if the recovery disc you created will work on a hard drive that does not have a HP recovery partition. Maybe some other forum member can enlighten use on that issue.


I am still able to log on to the old HDD it's just the load time takes 30+ minutes. The error started when HP propmted me to do a yearly backup of my data which I did. After rebotting the Hard Disk error (301) appeared. I'll try to do a factory reset on the old HDD, the laptop is out of warrenty and HP keeps insisting its a virus which I just don't believe...

#9 Guest_Xircal_*

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Posted 08 May 2012 - 02:45 AM


Here's the HP Support site for that model which is always wise to have to hand.

In the first instance though, I suggest using the HP's own diags to test the HD, instructions here: Hard Drive Self Test

You can download all the drivers you need from here: Software & Driver Downloads - HP G72-250US Notebook PC


I tried doing the HD test and it shoots out an error that it cannot be fixed, and to contact HP for further assistance. I haven't tried a factory reset on the old HDD but I doubt it'll fix the problem.

If it's giving you an error, you need to contact HP and get a replacement.

#10 everready

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Posted 08 May 2012 - 08:01 AM

StickofBacon,

Let us know how the factory reinstall goes on the old drive, good luck.

Could you tell us were you got the new hard drive, was it from HP or some computer supply. Also, do you know if the new hard drive is formatted or not?

#11 SticksOfBacon

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Posted 08 May 2012 - 08:22 AM

StickofBacon,

Let us know how the factory reinstall goes on the old drive, good luck.

Could you tell us were you got the new hard drive, was it from HP or some computer supply. Also, do you know if the new hard drive is formatted or not?


I did an Factory reinstall on the old drive, it still had the Hard Disk error (301)... With my new HDD the problem was that the size didn't match the original HDD so I returned it to get a larger drive and it reinstalled W7 with no problems.

I contacted HP to see if they would replace the HDD, but they insisted it was a virus and to buy their antivirus package for $259.99 -_-;. I'm glad to have fix the problem for way much less, thanks for your help everyone!

#12 coxchris

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Posted 08 May 2012 - 10:34 AM

Yes I know how that feels. It like they have no idea. Just want you to spend money when you dont have it

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