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Windows Firewall Error, Threats found in MSE


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#1 KiwiStu

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Posted 07 May 2012 - 06:00 AM

Hi guys,

Hopefully someone can point me in the right direction.
I've got an ACER 5750 laptop with Win7 Home Premium with a couple of problems.
- I can't turn the windows firewall on (error 0x80070424)
- MSE has picked up:
* Trojan:Win64/Sirefef.Y
* Trojan:Win32/Sirefef.AB
* Trojan:Win64/Sirefef.U
* Trojan:Win32/Alureon.FP
* Trojan:Win64/Sirefef.P
* Program:Win32/CoinMiner
- Malware Bytes has picked up:
* RiskWare.Tool.CK

So, sadly its a bit of a mess...

I have run MSE to remove the above which states a successful removal but when completing the requested restart Win7 wont boot and pops up a repair program which will only let the system run if I complete a restore in which case the whole lot starts over. I've also run Malware Bytes which sometimes clears the problem but on restart the problem still exists.

It seems to be a very similar problem to TommyC11's issue here: Link

I have run TDSSKiller.exe which doesn't return any threats.

Should I follow on with the process outlined in TommyC11's thread?

Many thanks
Stu

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#2 narenxp

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Posted 07 May 2012 - 10:37 AM

No,dont follow the instructions given to another user.

We need advanced tools to remove this infection

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

#3 KiwiStu

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Posted 08 May 2012 - 12:24 AM

Thanks alot, will do! :)

#4 narenxp

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Posted 08 May 2012 - 01:24 AM

You're welcome :)




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