Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.If you can please print this topic
it will make it easier for you to follow the instructions and complete all of the necessary steps.
HijackThis is not able to provide accurate information for 64 bit systems.
In your case we need to see a DDS Log.
I would remove HijackThis using the Add/Remove Programs list.
Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.
Download DDS and save it to your desktop from here
Disable any script blocker, and then double click dds.scr
to run the tool.
- When done, DDS will open two (2) logs:
- Save both reports to your desktop.
Please just paste
the contents of the DDS.txt
log in your next post.
Do not post your desktop logs in this topic.
We do not provide advice on two computers in the same topic.
You will have to start a new topic for your desktop computer.