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No internet access after combofix


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2 replies to this topic

#1 rdmann2

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Posted 06 May 2012 - 09:42 PM

I ran combofix to fix redirect virus and no longer have internet access. Please help.

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#2 nasdaq

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Posted 10 May 2012 - 09:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===



Please download MiniToolBox to Desktop and run it.
If unable to download from the problem computer use a good one download the file to a CD or Flash driver and pace the file on the desktop of the problem computer.

Checkmark the following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • List content of Hosts
  • List IP Configuration
  • List Last 10 Event Viewer Errors
  • List Users, Partitions and Memory Size
Click Go and copy/paste the log (Result.txt) into your next post.
===

I also need to see the result of this scan.

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

If needed.
The scan will also create this Attach.txt log I would also like to see the content.
Please post it in a other post for my review, do not attach the file.

Posted Image

Let me know if the problem persists.

#3 nasdaq

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Posted 16 May 2012 - 08:04 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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