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Random BSOD


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5 replies to this topic

#1 t3s

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Posted 05 May 2012 - 06:41 PM

As of a few hours ago my custom win 7 desktop is continuously giving me BSODs.

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	124
  BCP1:	0000000000000000
  BCP2:	FFFFFA8004BBE038
  BCP3:	00000000B2000040
  BCP4:	0000000000000800
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\050512-18673-01.dmp
  C:\Users\Scott Thompson\AppData\Local\Temp\WER-43976-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

I looked at the system log files and all I could find was that the computer was shutdown for a "bugcheck"

If it were over heating it would just cut off entirely wouldn't it?

Anyone around for a while to help me with this?

Edited by Newb4Life, 05 May 2012 - 06:51 PM.


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#2 Guest_Xircal_*

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Posted 06 May 2012 - 04:20 AM

Use System Restore to wind back the clock to a time and date prior to the problem occurring. See: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

#3 Tek022

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Posted 12 May 2012 - 12:00 AM

Please download BlueScreenView (in zip file)
  • Extract (right-click > Extract all) the contents of bluescreenview.zip.
  • Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)
  • When scanning is done (usually complete by the time the interface appears) do...
  • Edit > Select All
  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.
  • Close the BlueScreenView window
  • Open BSOD.txt using Notepad then...
  • Edit > Select All
  • Edit > Copy, and then paste the entire contents of the text file into your next reply.


#4 t3s

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Posted 12 May 2012 - 12:18 AM

Here it is:

==================================================
Dump File         : 050512-18673-01.dmp
Crash Time        : 5/5/2012 7:25:11 PM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04bbe038
Parameter 3       : 00000000`b2000040
Parameter 4       : 00000000`00000800
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\050512-18673-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 050512-22074-01.dmp
Crash Time        : 5/5/2012 6:31:22 PM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04af7038
Parameter 3       : 00000000`b2000040
Parameter 4       : 00000000`00000800
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\050512-22074-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 050512-38735-01.dmp
Crash Time        : 5/5/2012 6:01:31 PM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04b20038
Parameter 3       : 00000000`b2000040
Parameter 4       : 00000000`00000800
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\050512-38735-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
==================================================



“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#5 Tek022

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Posted 12 May 2012 - 12:32 AM

0x124, or WHEA_UNCORRECTABLE_ERROR, is all about your hardware. Windows is complaining about something in your setup.

Exactly what components do you have in there? Anything overclocked?

#6 AustrAlien

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Posted 12 May 2012 - 12:42 AM

As of a few hours ago ...

What event/change happened "a few hours ago" that may have led to this problem arising? Any hardware changes?

Let's collect some more information: I'll have a look at it and help you try to resolve the problem.

:step1: Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista

(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)
... with one exception in the following line:
  • "4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."
The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at the contained information and see if I can shed some light on your BSOD issue.

See the suggestions in the following links for recommendations on file sharing websites:
  • http://lifehacker.com/388284/best-online-file-sharing-services
  • http://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/
  • http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html

:step2: Please Publish a Snapshot using Speccy, and post a link to it in this thread.
  • It is a convenient and accurate way of providing us with details of your computer specifications.

:step3: Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • List Installed Programs
  • Click Go.
    When the scan is finished, a text file will open in a Notepad window.
  • Copy the entire contents of the Notepad window, and paste in your reply.
    (Result.txt will be saved in the same directory the tool is run.)

AustrAlien
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