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Help Me, Please


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5 replies to this topic

#1 HJH

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Posted 25 February 2006 - 03:09 PM

Hello,

I turned on my computer today and was greeted with a pop-up telling me that my computer has been infected with the Bloodhound.Exploit.6 virus. The pop-up was labelled "High-Risk."

Well, I searched out Bloodhound.Exploit.6 on the Symantec website and was directed to ths link http://securityresponse.symantec.com/avcen....exploit.6.html

The instructions for removal seem simple enough (download the specified patch), except for one problem. I am using Outlook Express Version 6 and when I install the update all I get is a pop-up that tells me "This update requires Outlook Express 6.0 to be installed." I have no idea what to do. Although I never use Outlook Express, I know it is installed.

Any help would be greatly appreciated. I am working with Windows XP SP2, and my virus software is Norton Systemworks 2004, if that helps at all.

Edited by HJH, 25 February 2006 - 03:10 PM.


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#2 tg1911

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Posted 25 February 2006 - 03:19 PM

I suggest you use these 2 programs:
aČ free
ewido security suite
They're both free.

Download these programs, update them, and then run them.

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Using Ewido

Edited by tg1911, 25 February 2006 - 03:20 PM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 HJH

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Posted 25 February 2006 - 03:32 PM

I suggest you use these 2 programs:
aČ free
ewido security suite
They're both free.

Download these programs, update them, and then run them.

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Using Ewido


Should I run them both in safe mode, or does it matter?

#4 tg1911

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Posted 25 February 2006 - 04:01 PM

For using them the first time, I would suggest Safe Mode.
Download them, update them, then boot into Safe Mode, and run them.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Leurgy

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Posted 26 February 2006 - 11:25 AM

You might try Windows Update to see if there is an Internet Explorer update as Outlook is bundled with that.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

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#6 -David-

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Posted 26 February 2006 - 01:14 PM

If you get Windows fully patched, the system should no longer be vulnerable to the exploit.
David




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