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BSODs - HiJack This log inside


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6 replies to this topic

#1 andrewset

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Posted 04 May 2012 - 09:26 AM

My computer will give BSODs ever since I--as far as I know--accidentally pulled out the monitor cable behind the computer tower. I put it back in and all, so maybe that's not the cause, I just don't know how it started. But if a HiJack This log tells you what you need to know to help me, I've attached it. I don't want to give you any erroneous info, I just want the BSODs to end so I can actually use my computer for more than 5 minutes before it gets another BSOD. (which is what happens anytime I'm not in Safe Mode) I'd like this handled ASAP, as soon as someone can. Thanks!

EDIT:
I don't want to mislead anyone with any BSODs that -may- not matter, but in case it helps in conjunction with the attached HiJackThis log, examples of BSODs stop errors and mentioned filenames I got include:
The driver is mismanaging system PTEs. (I uninstalled and manually reinstalled the latest NVIDIA graphics driver as a result of this BSOD)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
tcpip.sys
REFERENCE BY POINTER
rr172x.sys

Attached Files


Edited by andrewset, 04 May 2012 - 12:04 PM.


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#2 m0le

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Posted 08 May 2012 - 05:07 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
And

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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#3 andrewset

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Posted 08 May 2012 - 07:33 PM

Still desperate for help! Requested files attached. :)

Attached Files



#4 m0le

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Posted 09 May 2012 - 04:49 PM

The logs are clear and I believe that your problems are hardware and not malware. Post on the hardware forum here and get some help from the members there.

I will close the topic after five days, PM me, if you need to, after that.

Good luck. :thumbup2:
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#5 andrewset

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Posted 10 May 2012 - 08:03 PM

Still desperate for help! Requested files attached. :)

If I'm allowed to post here again, is it possible the problem isn't malware (which I already assumed, I just didn't know which other board to use at first) *or* hardware, but rather a driver? If so, is there a board good for finding the faulty driver ASAP? I'm asking similar questions in the Internal Hardware board here: http://www.bleepingcomputer.com/forums/topic453097.html/page__gopid__2695216#entry2695216
Safe Mode doesn't seem to give BSODs, which I'm using now, so that means it's a driver? (Not sure.)

#6 m0le

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Posted 11 May 2012 - 05:05 PM

You would be better to go to the operatng system forums, Windows 7 is here but ask a mod for advice before you post similar topics in two different forums as they may move or close the existing one.
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#7 m0le

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Posted 14 May 2012 - 07:35 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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