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Posted 04 May 2012 - 04:09 AM
Posted 04 May 2012 - 04:55 AM
Posted 05 May 2012 - 03:50 AM
Just on facebook. Setting it back to not using a secure connection fixes the problem. But that is not what I want to do.
What if you try to play it on Youtube or is the problem just on Facebook? If it's just on Facebook, my guess is you need to change some sort of setting within Facebook. I'm not on Facebook so I don't know what that would be.
Posted 07 May 2012 - 11:35 AM
What's wrong with you?
That's why I'm not on Facebook.
I tried that. It only says that I should use the latest flash player - which I do.
Here's the Facebook Troubleshooting site.
Posted 07 May 2012 - 12:00 PM
Posted 07 May 2012 - 12:44 PM
Edited by Xircal, 07 May 2012 - 01:17 PM.
Posted 08 May 2012 - 06:10 AM
I just reported the problem to them as you said and also posted on their community help forums.
Something's may not work on the secured connection system that Facebook offers. So if it works when you turn that off but not when it is on then there really is nothing you can do but see if Facebook can fix it on their end, which most likely wont get you very far (based on my own experience with Facebook support). So see here: http://www.facebook.com/help/suggestions/
I've tried and found no fix so far. And disabling flash hardware acceleration doesn't seem to work. And the video doesn't even get loaded. When I right-click on a facebook video after clicking play, all I get is this -
What I suggest you do here is to open Google and then use the site parameter to isolate the problem on facebook. I took a brief look myself and there are quite a few users with the same problem, but some of them can see the video in https while others can't.
So in this particular case, copy/paste the following string in the bold font into Google's search field: site:facebook.com the video you requested could not be loaded
You'll only get results which comprise of other users with the same problem and only on facebook. Hopefully, one of the results will contain the fix.
EDIT: Just thought of something. Try disabling Flash Hardware Acceleration.
Edited by Alvas Rawuther, 08 May 2012 - 09:07 AM.
Posted 08 May 2012 - 06:33 AM
Posted 08 May 2012 - 09:18 AM
Nope, doing none of what you said makes the videos play properly until I disable HTTPS.
OK, try this instead.
Close the menu and then try and play a video again on an SSL facebook page.
- Go to Windows Control Panel and the double click "Flash Player".
- In the menu which opens, click the "Advanced" tab.
- In the menu at the top called "Browser data and settings" click the "Delete All" button.
If that doesn't work, I suggest starting Firefox in Safe Mode to determine if an add-on is blocking flash. Do that as follows.
When Firefox restarts, all your add-ons will be disabled, but plugins such as Flash will remain enabled. Go to Facebook SSL and see if it makes any difference.
- If you're using the layout with the oblong orange Firefox button top left, hit ALT to toggle the text links on.
- Click "Help" | "Restart with add-ons disabled".
- In the next menu which appears, click "Continue in Safe Mode" without checkmarking any of the boxes.
If they play properly in Safe Mode, then one of your add-ons is the culprit. You then have to repeat the same steps, but checkmark the top box which called "Disable all Add-ons". Then click the button at the bottom called "Make changes and restart".
After that, it's simply a case of re-enabling them one by one until the problem recurs. Then you'll know which one is the culprit.
Edited by Alvas Rawuther, 08 May 2012 - 09:19 AM.
Posted 08 May 2012 - 10:20 AM
Edited by Xircal, 08 May 2012 - 10:32 AM.
Posted 08 May 2012 - 11:40 AM
Posted 08 May 2012 - 11:51 AM
Posted 08 May 2012 - 02:19 PM
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