Just want to mention that this is a hardened drive and probably very difficult to open and if it is opened, it will likely never go back together right again afterwards. That's why Josef1994 is surprised that it broke as am I after getting a full description of what happened.
Josef1994, make sure that the USB jack on the drive is clean. Use isopropyl alchohol and a cotton swab to carefully clean it if you see any dirt in there. let it dry completely before using again.
Also, try a different USB cable if you can (I know that sometimes these come with a cable permanently attached, check if the cable feels loose if that is the case).
Let's try to see if it becomes visible in Linux as an unmounted drive.
Download the ISO for Parted Magic from here and burn it to a CD...
If you do not know how to make a boot CD of the ISO, let me know and I will get you further instructions.
Connect the drive to the computer and boot from the CD.
When it gives you the list of options at startup choose...
1. Default settings (Runs from RAM)
Once it boots, you'll see that it looks kind of like XP. Instead of a start button in the lower left it has a button with a picture of a hard drive on it. For this post we will call that the START button.
Go ahead open LXTerminal, START>ACCESSORIES>LXTerminal
and press enter
Let me know if it sees and lists the bad drive. Try to tell me as much of the output as you can or take a picture of the screen and post it.
Now you can shutdown the computer.
Choose "Shutdown the computer" and click OK
If it sees the bad drive we can attempt a recovery.
Either way, you should plan on sending this back for a replacement as it failed to do what it was certified to do.
Edited by NeverSayDie, 04 May 2012 - 10:13 AM.