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Connection suddenly drops


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11 replies to this topic

#1 VaynardX

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Posted 03 May 2012 - 12:11 PM

I have had this problem for some time now. My problem is that the router suddenly stops(the light for the pc cable and the internet connection suddenly stops blinking) then is back up again. This is really a bother since I am playing online games and it disconnects me often.>.< I don't know what causes this problem. I scanned my pc for possible infection, but my computer is clean. I also checked the cables, it's fine. There is no problem on the modem side. Does it mean that it is the router that's doing this?

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#2 coxchris

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Posted 05 May 2012 - 06:21 PM

What is the make and Model of your Router.

Does it happen all the time or some of the time

Are you connected by wired or by wireless

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#3 VaynardX

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Posted 06 May 2012 - 11:36 AM

My router is a linksys WRT-120N. I am wired to the router. It happens at random times, and it kinda pisses me off when it does that and I get disconnected from my game. Please tell me what to do.

#4 coxchris

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Posted 06 May 2012 - 12:08 PM

When you log in to the router what is firmware version. It usually is on the Top Left Corner.

I look up your router its appears that its quite new technology from the firmware version.

I would upgrade the firmware version to 1.0.07 because its has some resolve disconnections issues

http://homesupport.cisco.com/en-us/wireless/lbc/WRT120N go to this link

Download Firmware Upgrade Instructions (Link on the site)

After that download Firmware (1.0.07) and save it to your desktop and follow the directions that you downloaded.

If you need help with upgrading the firmware you can speak to a Cisco technical support rep on that Live Chat

He will help you resolve this and possibly go through the steps I outline above

I love CISCO routers and I have use Cisco TS chat before

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#5 VaynardX

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Posted 08 May 2012 - 12:33 AM

I already updated to the latest firmware in the hopes that it will solve the problem, but the problem still persists.T_T I really don't know what to do.:3

#6 kisk

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Posted 08 May 2012 - 12:44 AM

As a simple test:

Since you're wired to the router, most likely you're modem is right there as well. Bypass the router all together and go straight from your Modem > Computer. This will rule out the router if the problem persists. :thumbup2:
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#7 VaynardX

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Posted 08 May 2012 - 10:45 AM

Ok,so I did what you told me, and you are right, the router IS the culprit. Uhm, so what do I do from now?

#8 coxchris

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Posted 08 May 2012 - 10:47 AM

if you still have problems with d/cing after performing kisk steps

you can contact ISP and have them run a test from there end.

I know that some games started optimizing IPv6 like WOW.

What games are you playing?

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#9 VaynardX

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Posted 09 May 2012 - 04:05 AM

You are spot on on the game. I am playing world of warcraft, and it kinda pisses me off when it disconnects.

#10 coxchris

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Posted 09 May 2012 - 04:11 PM

It was a guess

On your Log in screen>> Go to Options>> Click Network> Unchecked the following

Optimize for Network Speed and
Enable IPv6 when Available

These options are not check in my options

that should help.

Please post back if you have any issue

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#11 seg42

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Posted 10 May 2012 - 10:13 AM

I've had this problem before, and it was a power issue with the router. It may not be the same issue, but you might want to contact the router support (although I warn you, they aren't the most friendly lot).

#12 VaynardX

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Posted 10 May 2012 - 12:10 PM

^

What power issue sir? Please elaborate.




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