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LARGE problem-propably caused by virus


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5 replies to this topic

#1 gerry13

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Posted 03 May 2012 - 07:56 AM

First of all, i don't know if my problem was caused by a virus but i think so..

Yesterday,i tried opening an image file that didn't open with windows photo viewer.However once,i chose another program,ALL exe files were somehow set to open with this program!!after searching at google,i applied a couple of registry fixes i found at windows7 forum in a topic with exactly the same problem.this only turned all the exe files to .lnk .i tried using other fixes but nothing worked.
I run a full scan with malware antimalware and found nothing and then another full scan with super antispyware which found 300 adware cookies and a trojan dropper/cvshost-fake.the programm removed all of the infections and another scan showed nothing,but the problem persists and now i can't even access control panel or any other programm...

I'm using windows 7 ultimate.
Any help is greatly appreciated!!

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#2 boopme

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Posted 03 May 2012 - 09:20 PM

Hello, it would be better to get a deeper look before changing anything else.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
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#3 gerry13

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Posted 04 May 2012 - 11:30 AM

i didn't started the new thread because i believe i will provide very few information..

i can't download DDS,the page seems to load for one sec and then stop but the download is not beginning!

As for the GMER i scanned it but the program won't allow me to CHECK system,sections,IAT/EAT,devices,modules,processes,threads and libraries...

#4 boopme

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Posted 04 May 2012 - 11:39 AM

HI gerry, skip the GMER then and use OTL...
If you cannot get DDS to work, please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.

    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTListIt.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply.
    If the Extras.txt log is too long, you may need to add a second reply to your thread or upload it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 gerry13

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Posted 04 May 2012 - 01:48 PM

i followed these steps and i have the two files,so i opened a new topic under the category you told me and also uploaded the files!

here's the link http://www.bleepingcomputer.com/forums/topic452430.html

#6 boopme

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Posted 04 May 2012 - 01:59 PM

Thanks gerry,
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 -3 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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