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FireFox missing history and Bookmarks


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#1 aztime

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Posted 02 May 2012 - 02:12 PM

Hi, FireFox has lost my History and Bookmarks. I tried to import bookmarks, it won't and I tried checking boxes to make Bookmarks and History come back, it doesn't. I upgraded to Firefox 12, didn't help. The "back" button doesn't work either.

Google text is black instead of blue and the cursor (little hand) is missing when on most links. Just a vertical line now.After a while FF crashes.

About the time this started I downloaded an install application for Ulead photo editing program from phpnuke.org but canceled the program download because it was going to take 2 hours. I ordered a camera online about the same time too. Would these mess up Firefox history/Bookmarks?

I ran AVG and MalwareBytes, no infections found.

If I switch to a different user, Firefox works perfect, no crashes, history and Bookmarks all work too.

Its windows 7, all Microsoft updates. Help please. Thank you.

Tim.

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#2 ddeerrff

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Posted 02 May 2012 - 03:57 PM

Sounds like a corrupted profile. Easiest fix is probably going to be to create a new profile then attempt to migrate any important info into the new profile. Start here: "Managing Profiles" and here: "Recovering Important Data From an Old Profile"
Derfram
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#3 aztime

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Posted 02 May 2012 - 06:00 PM

Thanks for your help, apparently Profile Manager doesn't exist anymore in FireFox 12. Should I uninstall and install? Would my bookmarks return then? Thanks.

#4 ddeerrff

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Posted 02 May 2012 - 08:12 PM

Profile manager is still there. Read the instructions again - you may have to include the full path to Firefox.exe, and it is required to fully close Firefox before trying to run "firefox.exe -p".

If you do a simple uninstall/reinstall, I believe the reinstall will grab onto to old profile, likely leaving you in the same situation.
Derfram
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#5 Guest_Xircal_*

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Posted 05 May 2012 - 06:57 AM

Firefox makes regular backups of bookmarks which you can use to restore from. To access it, do the following.

  • Hit CTRL+SHIFT+B to open the Bookmarks Library.
  • Click "Import and Backup" and the top and then choose "Restore". You can choose a date to restore from.
There's no History backup though.




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